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2.2

ZBeast mower from Home Depot . Drive belt broke after about 15 min of use.

On January 27th I started trying to get it fixed under warranty. Long story short the mower finally was fixed 3 weeks ago. It is now March 31st and the local shop that fixed it won't release it to me because the manufacturer has not paid them. I just left the shop about an hour ago and was there when the Manufacturer told them that they couldn't pay because the only person that could write a check was out of the Country and they didn't know when they would be back.

I do not want this mower with a shady manufacturer any more.I want a full refund for the mower. Over two months and still no mower back.

This is unacceptable. Home Depot has refused to refund me my money.

Reason of review: Warranty issue.

Monetary Loss: $2287.

Preferred solution: Full refund.

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Guest

you buy ***, you get ***. Simple as that.

Guest

Home depot didn't make the mower. It is the manufacturer that is responsible for the warranty. You should be complaining about the manufacturer, not Home Depot.

Acey Bjt

If you paid for it with a credit card, dispute the charge as it appears you still have time to do so. The repair shop has the legal right to keep the machine as they have a lien on it due to not being paid for services rendered.

Think of it as if it were an automobile they repaired but they haven't been paid for their repair work. They wouldn't release the car until they had been paid.

If you ever do get the machine back, I would advise you quickly sell it and buy a John Deere from a local JD dealer---not a big box store. In other words, buy a reputable, reliable machine from a known, major brand.

Guest

typical home depot

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