Home Depot - Worst customer service!! Don't dare to go for returns to Homedepot Tracy, Ca branch.
I was returning a mini fridge without receipt and after two days of back on worth they told me they can't find the item on my card. I showed them my credit card statement and still declined.
Since it was less then one month from purchase date finally they agreed to pay me $128 while I paid $183 for the same. For one hour they almost insulted me, gave me those looks that she is returning a used fridge while ignoring me and keep gossiping with peers.
I stepped out of home depot without returning the item and promising my self that I will never enter Home Depot again. We are new home owners and have to buy almost thousands of dollar stuff for landscaping etc, I am glad I got my lesson with only $183 of damage.
Reason of review: Poor customer service.
Monetary Loss: $183.
Preferred solution: Full refund.
Home Depot Cons: Worst customer service.
Location: Tracy, California
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Comments
Please avoid publishing any personal information and promotional content
Even better, start keeping your receipts