2 comments

I had HD install a 60 gallon hot water heater tank(GE) on 12/7/12.There is a one year home service and oarts warranty.The appliance failed today and I attempted to get service.I have been given the run around.I have made at least a half dozen calls with the promise that the repair people woud contact me "shortly"...no such luck.Most recent call gave me info that the HVAC/water heater service dept was closed.I plan to go to the local HD personally and voice my profound displeasure.If I had my own plumber instaa the heater,the problem would have been promptly handled.

Beware of Home Depot service!!!!

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Anonymous
#752436

Maybe if you'd stay off the phone rather than keep calling them the repair people could get through to you.

Anonymous
#750972

Yeah and you would have been charged an arm and a leg for holiday weekend service.

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