132 views
New Reviewer
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
3.3

I needed 6 pieces of tile trim to complete a project. My local store had not restocked after a couple of weeks.

Researched on line and found that a store two hours away had plenty. A call to the local store, a call to the store that had the tile, and a call to home office customer support could not produce a single person who could figure out how to ship the two pounds of tile either to me or the local store.

Had to drive 4 hours to acquire less than $20 worth of tile trim. I cancelled my Depot card and will never buy from the Depot again.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Let the company propose a solution.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Home Depot doesn't do store transfers.

Home Depot Reviews

  1. 784 reviews
  2. 419 reviews
  3. 338 reviews
  4. 185 reviews
  5. 82 reviews
Home Depot reviews