Promised carpet installation (free) with pad if spend over $1200.00 First, the measurements are wrong; re-do; then the installers arrive and they plan to 'glue' the carpet down, no pad! What the ***!
Calls to Home Depot - 'you never ordered the pad' - it was advertised as part of the deal! - then they tell me: 'the manufacturer says you can use just glue' - Really? You called China? I tell them they just cost me $1500 in labor cost to have all the furniture moved out and the lost revenue from the guest who was supposed to stay for a week - what do they plan to do about this?
'That's your problem'. Screw Home Depot - they have a sexist arrogant attitude towards women consumers and I am sick of them.
Review about: Home Depot Installation.
Reason of review: Poor customer service.
Monetary Loss: $1500.
Preferred solution: Let the company propose a solution.