Not resolved

We ordered our new kitchen cabinets from Home Depot. We worked with a designer for the ideal kitchen.

The drawers in the Thomasville cabinets are shallow and do not hold kitchen utensils, dishes, etc. The opening of the drawer is 9 inches and the height of the drawer box is 5 inches. You cannot fill up these drawers. The representative would not take all of them back and would not refund my money.

The representatvie told me to have a cabinet maker remake the drawer boxes. He said that I am the only one that complained about this. There has to be many customrs out there who want and paid for full drawers. These are substandard drawer boxes.

If you want a quality kitchen, do not buy Thomasville.

Monetary Loss: $18000.

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