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Asked pricing on Mulch, checkout person showed me screen with bags of mulch priced clearance at 50 cents each. Asked if this was correct 3 times, saw it myself on the screen.
Ordered 24 bags and paid for them.
Before attempting to load two store employees came running up DEMANDING I give them the purchase receipt and very rudely told me not to load any bags. I am sure you have heard of KARENS so you get the point. My grown son even told her she did not need to be such a B### because of the way she spoke to me.
I did nothing wrong but was treated as if I was trying to.
The price of the mulch is not the issue, I can afford all I need! Is is how they handled it.
The customer is always right? Well I have spent a large amount of money there, and they jeopardize my business over a self made error.It is my absolute opinion that they should have simply helped load this mulch and kept a loyal customer.
Further, insults followed in my attempts to contact corp.
and file a complaint. When they want to get rid of you they put you on the "HOLD of Death".
User's recommendation: Go somewere else that appriciates your buisnes.
Preferred solution: Employe training!.
Home Depot Cons: Bad customer cate.
Location: 2055 Battlefield Parkway, Fort Oglethorpe, GA 30742