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why is it you stock shelves and block the aisles during the times when customers are there? Which by the way, takes away from customer service. 5 times in the last month I was turned away because of this. my time is valvuable and went else where, 1 mile down the street to Lowes. this one customer put 1500.00 dollars to Lowes stockholders. Maybe this fact should be brought to home depo stockholders. 1500$ it seems would pay a few employees to work nights after closing, dont you think?? I have heard the same argument many times in that store as well as in otherstores located throught the state of connecticut.I personally would like to have a not so perfect parking lot, than leave the store heading down the road.

signed, "questioning loyality to the HD"

Product or Service Mentioned: Home Depot Customer Care.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Aisle blocking, Lack of personal to service customers.

Company wrote 0 private or public responses to the review from Jun 12, 2016.
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Valencia, California, United States #1183411

you are an *** if you think any big box store doesn't have a overnight staff to unpack and stock the store, and the idea that any store would not stock or pull items down as needed during store hours is crazy. are you saying that if a item is out of stock on a self "o well not selling any more of those today, come back tomorrow well stock it overnight, hope we don't run bout by the time your back" and you would be perfectly happy with this system? and that $1500 wouldn't even pay for 1 month of 1 worker.


Lets see.....There used to be such a thing as a stock clerk, and companies could pay them to come in after hours and stock shelves. But when cheap a55es like you started buying everything from the "self service" stores, that promised only the lowest prices, there was no profit left to pay those stock clerks or to keep the store open after hours with no income being brought in.

So don't blame the stores for trying to stay in business and having to have sales people stock shelves during open hours. They are just doing what they were forced to do by the cheap a55 consumers.

to Anonymous #1172591

They also close the aisle for your safety. You'd be complaining if something fell off a forklift and hit you on the head as well. Do a little research and you will find people have been killed in stores where you are allowed to shop in aisles with forklifts in use.

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