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Update by user Feb 22, 2020
Home Depot worked with us to complete project. We will still take contractor to court.
Update by user Feb 18, 2020
UPDATE: Home Depot’s Pro Referral investigations has worked with us to get our job completed and we are happy with the result. We have no complaint with Home Depot, we only hope Nick Billman is removed from their list of “contractors” so that no one else is ever taken advantage of and screwed over by him.
Original review posted by user Jan 23, 2020
BREACH OF CONTRACT
On Nov 30, 2019 We hired NICK BILLMAN through HOME DEPOT to install a 500 sf Trex deck in our back yard. While waiting for the Trex to arrive, he was to construct the wood framing.
Getting him to show up to begin the project took numerous texts which mostly went unanswered. Finally he and helper showed up around mid December and managed to get framing partially done, leaving posts sticking up, base unfinished, and bags of cement all over the yard, which have since hardened and are lying out there, ruined. Not once did he actually show up when he said he would. When we asked him to please pick a day to work and stick to it, his response was that of an offended person, taking umbrage that we would dare question his non appearances.
When Trex arrived, he would not pick it up for many days after, and when he did, did not inspect it. When he unloaded all of it, he realized pieces were damaged. This took another ten days which we understood and accepted. However, when replacement pieces arrived, he waited another two weeks to pick up, resulting in the pieces being buried in Home Depot's warehouse.
When he finally got there to pick up the pieces , he waited approx a half hour before storming out of the store without the pieces. Since then, he has refused to come finish the framing, take away all his debris, bring all the merchandise we already paid for to complete the job, or give any explanation for his inability to complete this job. When he has responded over the last two months, it was always an excuse-- his kids are sick, his wife is sick, he is sick, it's raining, there's a family emergency, he has another job. We went to Home Depot yesterday to request manager call him and get him to finish the job.
We explained we don't want to go to court and if he would just show up and finish this three day job, everything would be great. The manager, Johnny, told us that Nick was a "nice guy". Well finally we get a text from Nick a few hours later that since we threatened to sue, he is quitting the job!!!!!! What a piece of work.
Now we have to seek help from Home Depot, and, most likely, our attorney. We have all his texts promising to come work but never showing up. We have paid for all materials and half of his labor for a job less than half completed and materials incomplete. What a disaster.
There is so much more crap involving his communication, but I'll spare you.
We regret ever meeting Nick and if he hadn't changed his business name to AGRO FENCE, we would have seen his negative reviews before hiring him. RUN FAR FAR AWAY FROM THIS INCOMPETENT SLACKER / SHYSTER
Product or Service Mentioned: Home Depot Installation.
Reason of review: Theft of cash, theft of materials and incomplete job..
Monetary Loss: $3000.
Preferred solution: Home Depot and police will be handling this.
Home Depot Cons: Thief, Incompetent, Liar, Unreliable, Scammer.