I ordered a color of roofing shingles they they do not have in stock(green). I was told they would be in the following week.
A month later the shingles are still not in.
I asked them if they would fill the order with a color they do have in stock so that I can get my roof finished and they told me that they'd "have" to charge me a 15% restocking fee if I don't keep waiting on the month late order. I guess not living up to their end of the deal wasn't bad enough, they feel like they need to charge me extra for not getting my order in.