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Dec 22, 2017- I was calling Home depot at 1-800-628-0525 and make a purchase for washing machine. I was waiting for email for proof of purchase for over 1 hour. I do not receive anything from email inbox. Dec 23, 2017- I was talking to Home depot online sales...
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Anonymous
William

Read the comments about Lowe's on this forum before you do anything rash.

1.0
#1154701
Reply to reviews
I bought a bamboo wood floor from Home Depot on September 18. They managed to not deliver the floor until October 29 (6 weeks!) after making a dozen phone calls figure out where my order was. Turns out someone had backed out my order and reordered the item, probably...
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2.0
#1153663
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We had a guy come out from home depot. He didn't use a new wax ring and didn't install it properly and when he sealed around the toilet he made sure that the water went into the walls and didn't leak out into the bathroom. It caused a lot of mildew and water damage....
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4.5
I didn't like
  • Installer
#1152705
Reply to reviews

Home Depot - Customer service

Home Depot
#1131356
Worst customer service I’ve ever experienced.
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Home Depot - Online cancellation

Home Depot
#1125542
This whole process has been a nightmare. Still waiting for credit off my credit card a month later. Ridiculous!!!!! I’ve had to call 5 times and each time they have told me it will be taken care of. Ppppffff, yeh whatever! Will NEVER order online with them again.
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Home Depot - They rejected my good review

Home Depot
#1118375
2.5
Details
I bought a product which I was satisfied with, noting it was a bit flimsy but a good value. Plus I complimented their paint department. Overall a positive review and yet they rejected it and gave no reason. In other words their consumer reviews are worthless since they apparently only allow glowing ones. Screw them, Lowe's is around the corner.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Home Depot - Rental Insurance is a Ripoff!

Home Depot
#1115081
3.1
Details
Home Depot damage protection insurance is required with rentals, but when I had a power pole pruner damaged by a falling limb they denied coverage and charged $50 for the part.
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Dear Home Depot: I needed to buy new appliances so stopped into my local neighborhood Home Depot in Richfield, MN to buy (I had already researched online and stopped in to the store before to check out options, etc). I was ready to buy 4 major appliances from this...
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Anonymous
L8nite5554

If it makes you feel any better ( although I'm sure it doesn't) the customer service ( or lack thereof) isn't any better here in the great state of Texas...Dallas to be exac...

Anonymous
Anonymous

I sure wouldn't put any money on Lowe's being any better. Buy from a local company who's reputation depends on their service and you will be much, much happier. (that is if Ho...

I liked
  • Kim - employee at the eagan mn store
I didn't like
  • Poor installation management
#1151864
Reply to reviews
Home Depot installed a dishwasher improperly that leaked- a service call was set for between 10 AM- 2 PM and was confirmed 3 Times- at 1:45 I called to see where they were and was told a service appointment was never set- 3 days of missed work waiting for Home Depot...
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1.0
#1151807
Reply to reviews
Ordered a new Ryobi 18v impact driver online. They sent an obviously used/returned kit in a cardboard box. This company has to stoop to this level? Now I have to keep writing because this review requires at least 100 words. Now I'm at 40 words. Where do I file a...
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#1151559
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I purchased an exit door for my home and two months after installation the door started to sag. When the contractor came offer he told me that Home Depot had sold me a warped door and promised that some one come over and fix it. I called them about every two weeks and...
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2.2
I didn't like
  • Total delivery experience
#1150669
Reply to reviews
Ordered $10,000 worth of carpeting and $2,000 worth of blinds. Was told certain rooms would be done but when they got here today installers didn't bring the carpet for the one room and didnt bring carpet for familyroom & steps that was supposed to be done today. Two...
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2.9
I didn't like
  • Policy
  • No communication
#1148529
Reply to reviews

Ordered FIVE appliances to give my wife a new kitchen with a delivery date set. Received confirmation call the night before confirming delivery between 8 and noon..Called Meadville HD in Pa,they said well between 230 and 530..After 545 i called again and was told"...
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Anonymous
Anonymous

Apparently you haven't looked at Lowes on pissed consumer. Just look at all the complaints about deliveries and appliances there. You will find a big part of the problem with ...

Anonymous
Anonymous

Do you seriously think Lowe's is better? You need to do a little bit more reading on this forum. There are hundreds of posts regarding Lowe's fantastic delivery service! Good ...

3.2
#1147010
Reply to reviews
I needed 6 pieces of tile trim to complete a project. My local store had not restocked after a couple of weeks. Researched on line and found that a store two hours away had plenty. A call to the local store, a call to the store that had the tile, and a call to home...
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Anonymous
Anonymous

Home Depot doesn't do store transfers.

3.3
#1145904
Reply to reviews