Home Depot Reviews

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New Reviewer

Didn’t get my discount as a promise

The manager offer a discount of 20% for a full order of $2,100 and when I got hone and check the receipt I didnt get the discount
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3 comments
#2015440

Stop the scam! No one pays $2100 when promised a $420 discount. Please give managers name, item and store.

#2015114

Our stores are managed by a bunch of losers. Eric Arnett Garden Dept Manager Home Depot Norfolk Virginia

#2014943

Why would you have to wait till you got home to realize you were charged over $400 more than you thought you would pay?

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ID
#2559557 Review #2559557 is a subjective opinion of poster.
Location
Manteca, California
Loss
$270
Preferred solution
Price reduction

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New Reviewer
Home Depot - False Arrest - False Claims - Employees stole my merchandise
Home Depot - False Arrest - False Claims - Employees stole my merchandise
Home Depot - False Arrest - False Claims - Employees stole my merchandise
Home Depot - False Arrest - False Claims - Employees stole my merchandise
Home Depot - False Arrest - False Claims - Employees stole my merchandise
Home Depot - False Arrest - False Claims - Employees stole my merchandise
Update by user Jun 02, 2021

Moving along quickly! ive employed best selling investigative reporters out of Washington D.C.

who specialize in business and banking. ive also made contact with two regulatory bodies looking over my data.

in addition ive hired a top notch civil attorney. I was patient...

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7 comments
#2015701

Did you have receipts for the items you were trying to return to prove they had been paid for?

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ID
#2559391 Review #2559391 is a subjective opinion of poster.
Location
Houston, Texas
Cons
  • No customer service and easy way to resolve issue
Loss
$50000
Preferred solution
Let the company propose a solution

Masks

have to shop at lowes now- since you went WOKE. will not wear a mask at your establishment. If you change your status might come back
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1 comment
#2016657

Looks like they’re still in business without you. You were NOT missed pig.

ID
#2558045 Review #2558045 is a subjective opinion of poster.

Please help a senior

Please help us! 973-919-**** New floor in guest bathroom wasnt sealed properly and water got under the floor,the vanity is ruined,bowl is in our bathtub,and nobody will get back to me! We live in The Villages Florida

User's recommendation: Just do the job right.

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1 comment
#2015232

Your family problem with the bathroom tile is not our store's fault. Sean Home Depot Norfolk Virginia

ID
#2558034 Review #2558034 is a subjective opinion of poster.
Location
Stuart, Virginia

Home Depot left me high and dry

Had new flooring put in the bathrooms and the guest bathroom wasn't sealed right and finally they sent a plumber out of three that finally pulled out the bowl and said the water was all under the flooring! Cabinet and floor need to be replaced and nobody is getting back to me! Please help! My number is 973-919-**** and I live in The Villages FL

User's recommendation: Right now I’m so disappointed in Home Depot! Been a customer for many years.

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1 comment
#2015235

Then, don't shop at our store Sean Home Depot Norfolk Virginia

ID
#2556970 Review #2556970 is a subjective opinion of poster.
Location
Stuart, Virginia

Indifferent

I've heard nothing from the company. They clearly don't care. I'll drive the extra 5 minutes to go to Lowes in the future.

User's recommendation: Go to lowes.

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1 comment
#2014431

Our management at Home Depot is very unstable and very incompetent. Sean Norfolk VA Home Depot.

ID
#2556825 Review #2556825 is a subjective opinion of poster.
Location
North Bergen, New Jersey

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New Reviewer

REFACING

Home Depot - REFACING
Home Depot - REFACING
Home Depot - REFACING
IT HAS BEEN SINCE JANUARY AND NOW MAY 18TH STILL NOT FINISHED. THE WORST COMPANY TO DEAL WITH ON HOME SERVICES. DO NOT RECOMMEND HOME DEPOT. BEWARE!!!!!!
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ID
#2556385 Review #2556385 is a subjective opinion of poster.
Location
Hobart, Indiana
Service
Home Depot Kitchen Remodeling
Pros
  • Wont praise them at this time
Cons
  • Customer service awful
Preferred solution
Price reduction

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Verified Reviewer
New Reviewer

Screwing contractors

I bid a job with a price you had on a shed! Now I go to purchase the shed a few days later and you raised the price 300.00 dollars! Now I wait almost an hour for this racist black manager! He finally shows up! I try to explain this to the racist black manager at the Roseville store in Michigan what's going on and he tells me to bad eat it. I hope you tell this manager he can work for three days without pay and tell him todDO NOT SHOP HOME DEPOT eat to eat eat it

User's recommendation: DO NOT SHOP HOME DEPOT!!!

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5 comments
#2015569

All your fault for not getting a 48 hour bid from them.

#2014116

Prices change from day to day at any store you shop at. Prices of building materials have been climbing rapidly and if you are a legitimate contractor you should know that. There is no excuse for your racist rant.

#2013856

Did you get a written quote from Home Depot?

#2013677

The garden Dept Manager, of Norfolk Virginia Home Depot Eric Arnett, acts very strange because be is mentally and emotionally disturbed.

#2013379

Which shed? Item number, cost and description.

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ID
#2552525 Review #2552525 is a subjective opinion of poster.
Location
Roseville, Michigan
Pros
  • Location of store
Cons
  • Poor leadership
Preferred solution
NOTHING!!!! WILL NEVER SHOP HOME DEPOT AGAIN!!!!
New Reviewer
Home Depot does a poor job of keeping customers alerted as to when products come off the shelves in their stores. I've now had more than one experience of wasting my time going to 2 of their stores to buy products their website says are in stock. This is a woeful waste...
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ID
#2546800 Review #2546800 is a subjective opinion of poster.
Location
Claymont, Delaware
Pros
  • Good prices
Cons
  • Inaccurate website
Preferred solution
Let the company propose a solution

Terrible service rude customer service disregard for me and my schedule

Home Depot Yonkers is a disgraceful group hiding behind a very good HD brand. The store. Management must be held responsible for the rude, ignorant and disgusting attitude of the customer service female that abused me on Monday, May 10, 2021, approximately 10 am - 1pm. All this said...I still do not have my delivery placed 9 days ago. I would not go near a HOME DEPOT again. Forgetting

User's recommendation: Stay away. Go to Lowes.

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ID
#2546261 Review #2546261 is a subjective opinion of poster.
Location
Scarsdale, New York
New Reviewer

Someone try to open credit non my name

Ref # 210502****214 ?????? Not me Looks like thief My email Pianokoz@***o. com Send me some info how to avoided that problem
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ID
#2544983 Review #2544983 is a subjective opinion of poster.
Location
Chicago, Illinois
Preferred solution
Resolve that problem
II was buying 2000 lb of bag cement and 20 2x4 boards all there help ran away when it come time to help load it and I'm a senior with a bad back . Then while we are waiting and looking for help they kept by passing us with little lite loads even after complaining to...
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2 comments
#2011427

Who is unloading it once you get home?

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ID
#2543444 Review #2543444 is a subjective opinion of poster.
Location
River Falls, Wisconsin
New Reviewer
Store manager Ron and another woman who say she's also store manager would not honor a 10% home depot postcard that expired yesterday. Woodhaven, NY store.
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2 comments
#2011425

What don't you understand about its being expired? That means it isn't any good anymore. Not their fault you didn't use it before it expired.

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ID
#2542048 Review #2542048 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Credit inquiry

Your system is very difficult to get to an agent. Which makes this consumer even of a pissed off customer.
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ID
#2541990 Review #2541990 is a subjective opinion of poster.
Location
Chicopee, Massachusetts
New Reviewer

Order not picked up for return

No answer No resolution for over a month Terrible situation Never picked up $700 shower doors for return for elder senior Worst follow up ever! Ended up having to pay someone to return them. Will never return to HD again.

User's recommendation: Go to Lowe’s.

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1 comment
#2011429

Don't order things you don't need in the first place and you won't have this problem.

ID
#2540378 Review #2540378 is a subjective opinion of poster.
Location
Germantown, Maryland
Cons
  • Return process
Loss
$100
Preferred solution
A gift card for horrendous service and stress of elder customer. Spent thousands there for move and renovation and she’s left angry and unsatisfied w no follow up or help. Out of pocket cost to hire a guy to return shower doors $100 too.