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Ordering on line is a nightmare hard to navigate not enough info finally made my order it took weeks to get a shipping date free delivery (means free not to deliver)finally a phone call from an incompetent clerk who told me Monday afternoon between 1 and 4 they'll call...
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Anonymous
Chuck

Don't worry...Amazon will soon be turning all HD stores into fulfillment centers ...everything done right and on time!!!

Anonymous
Anonymous

If ordering online is such a nightmare for you, why not get off your butt and go to the store to make the purchase?

#1088578
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I stopped shopping there for a while and now that I have returned I find the customer service, partiularly Danny in The Garden Department. Always so helpful, never rushes but takes his time to help me and answer all of my questions. The only problem I had was when I...
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#1087768
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I found an add on Craigs List for re-bar. I Googled there phone number and it turns out to be a large supplier of concrete materials, forms, rebar etc. They advertise every day and always put limited supply and pick up only. I called the number and they have tons of...
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Anonymous
Anonymous

you actually expect them to match a price you found on Craigslist?!?! You're a special kind of ***, aren't you? Good luck with THAT lawsuit!

1.5
I didn't like
  • Only 2 or three
  • Do not price match any competitor
#1087564
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Home Depot Customer Care Review

Home Depot
#1007929
After calling the store to make sure they had 6.9 freezers in stock at The Home Depot, 660 W 12 Mile Rd, Madison Heights, MI 48071 was told they have seven I drive to store to find out Jerry is to Busy to dig around for them and I was told to go to Southfield location because they have more stock I live in hamtramck I will never shop at this location or any other ones again
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Lg Electronics Washing Machine Review

Home Depot
#987082
1.0
Details
I have the very same problem. Purchased through Home Depot, purchased 4 years back. I tried to fill out a form provided on line at LG and it will not accept the information now to send with very good pictures. LG does not care about customer's with mfg. defects of their very expensive washer's ($1,000.00+).
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Home Depot Customer Care Review

Home Depot
#982682
4.4
Details
John in appliances has been my rock star. For weeks now I have been getting the run around by other people at other home depot locations as well as the Electrolux customer service representatives. John was the only one that got me answers and helped me. Keep employees like John and I will buy appliance here in the future for me and my renters. Thank you John your my hero.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Home Depot Customer Care Review

Home Depot
#972088
3.1
Details
Ordered a product online, a week later I was told they didn't have it in stock. Would not do anything to fix the problem. Horrible customer service
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
So I bought a washing machine from Home Depot one year later the washing machine started to act out so I called because I had a warranty on it for 3 years I explain to them that the washing machine has not been working correctly and they said that they would send...
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Anonymous
Anonymous

OP:It seems that the heading for your complaint is missing some words.When I look at your complaint, all I see is a wall of text with no sentences or paragraphs.So I cannot re...

1.8
#1086478
Reply to reviews
I purchased a washer & dryer from Home Depot on 7/11/17. The soonest appointment I could get for installation was August 9th. 30 days out. "Premier Appliance Delivery Company" was supposed to install. I had taken the day off work to be here The delivery company will...
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1.0
I didn't like
  • Subcontractor poor service
  • Lack of customer service
  • Lack of knowledge
#1086060
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I would like to warn people to avoid Home Depot and their Protection Plan. MY LG dishwasher hasn't worked for the last 4 month, keeps throwing the same code, they have sent 3 different repair companies out to try to fix it. they have replaced the heating element twice...
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1.0
#1084802
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A few years ago at Home Depot (Atlanta) I purchased a plain white ready-made medicine cabinet for $100 and paid a carpenter to remove our old metal one and install this new one - a waste of time and money because within a year I noticed that the Home Depot cabinet was...
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Anonymous
Anonymous

It's called particle board and is often used in lower priced cabinets and furniture. Is the whole thing swelling or just certain areas? Is the bottom swelling below the mirror...

Anonymous
Sanford

We had a wonderful experience with keeley in appliance dept it's the delivery people who need to be repkaced. Keeler was a great help with our nite are with the delivery oeopk...

2.8
Product
I liked
  • Location
I didn't like
  • Poor quality
  • Cheapness
#1083934
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Tried to make a purchase of a new riding mower and materials to build a shed to put it in waited while store employee left us standing there because they could not figure out how to use the store computer had to get a manager to do it then when we went back to check on...
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1.0
I didn't like
  • Worst we have ever been treated as a customer
#1083402
Reply to reviews
Purchased a new washer/dryer from Home Depot. While delivery people were installing I was busy doing other things. They tell me they are all set and sign for delivery. I signed like an *** without reading, but you also don't worry since it's a big brand like Home Depot...
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Anonymous
Anonymous

You need to read the Lowe's complaints on here! If you think they are going to be any better you aren't very bright!

3.0
I liked
  • It was easy to initially purchase
I didn't like
  • Dumping a broken brand new washer in my laundry room
#1083260
Reply to reviews
I ordered a fireplace mantel online in the beginning of June and a week later we received it and both sides were smashed in so we sent it back and were told they will send another. They sent us a second mantel and one side was smashed in. Then was told that they will...
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Anonymous
Anonymous

Good luck with Lowe's! Haha!

2.0
I liked
  • Disaterous
  • Catastrophe
#1082700
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