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This company ( Spirit) as I found out after my failed installation was almost 2hrs late -based on their 4 hr window. They arrived @5:45pm The installers failed to complete the job because "someone" did not put the correct part in the stacking kit. The installer...
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Anonymous

Anonymous I am still waiting for a 3rd attempt by Spirit to get my appliances. 1st day dishwasher and refrigerator came damaged. 2nd attempt they didn't show up. My daughter received a ...

3.3
I liked
  • Customer relations
  • Staff friendly
  • Knowledgable
I didn't like
  • Installation contractor
#1011229
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I went into Home Depot located in Tewksbury MA to purchase a couple of plumbing Products. When looking for 1/2 inch bell hangers I was brought to the area of the store where they should have been located. The employee stated "We do not have any 1/2 inch left". I then...
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Anonymous

Anonymous What is that you are calling Sauder?

2.1
I didn't like
  • Poor customer service and lack of stock
#1011103
Reply to reviews
I ordered several things from HD Online on 2/3/17. The order total was over $60 -past their minimum. I paid for the order NO SHIPPING CHARGES but then the receipt that popped up had $20 in shipping. I immediately did an online chat with HD and asked to cancel the...
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Home Depot Customer Care Review

#946759
2.3
This store sucks big time if you have something installed. The never call you back. I will never have them do any remodeling in my home
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Range Hood Review

#946262
2.7
Horrible customer service from Home Depot at Southcenter store in Seattle.
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Short Review for October 29, 2016, Other

#945847
I am a manager for Romanoff and I would not let them install the flooring in my dog house
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Painting Review

#941933
I hired a painter through Home Depot to paint my deck when he was finished paint didn't match in some spots and paint is coming up on stairs. Painter did not return my emails
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I purchased a dishwasher from Home Depot and paid Home Depot to have the dish washer installed. The cabinet next to the dishwasher was damaged during the installation. I contacted Home Depot regarding the damage and they referred me to the installation vendor. This...
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1.0
I didn't like
  • Customer service more like no service
  • Customer service more line no service
#1009915
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Giving one star as I no lesser option is given. The overall customer service, urgency and respect of customers time, equals a 0 star rating. I purchased a dishwasher mid November and was supposed to get it installed on Dec 2nd, I took the day off work just to sit at...
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1.0
I didn't like
  • Customer service
#1009874
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I made an online appointment for HD to look at my kitchen for refacing. Got a call back saying that the appointment that I had made was not available, even though I received online confirmation of the appt. And when I said that I had confirmation from online...
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I ordered a stove, microwave & dishwasher from the Pflugerville, Tx Home Depot which was to be delivered on 1/14/17. Dishwasher door was dented so they tried to call in to Maytag to reorder another one was not able to get thru, stove was installed and when they plugged...
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1.7
I didn't like
  • Unhelpful staff
#1008148
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On January 28th, I placed an online order and received confirmation of my order. Three items in all, that were supposed to be shipped to my home. Surprisingly, within 18 hrs an email stated my order was ready for pickup at our local store. First of all, if I was going...
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It all started on Sept. 10,2016. We purchased flooring for our whole house (thousands of dollars) and the agreement was that Home Depot would furnish the contractors for all installation. The contractors that done the work damaged: walls, varnished doors, piano, oak...
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#1002124
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Be prepared for your nightmare. I am having the worst experience with home depot appliances. Their service sucks, every one is unprofessional, and don't know how to do their jobs. I first placed an appliances order H1041-26112 for a washer, dryer, and refrigerator. The...
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