What was your experience with Home Depot?
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Customers don't like
- Lack of customer service
- Customer service
- Unwilling to fix problem
Customers like
- Location of store
- Product availability
- Service at the store
Bought the door from Home Depot! From the onset had multiple problems. First the handle fell off, then the lock had issues. The Home Depot and Jeldwin blamed it on the installer. Could never get any resolution from Home Depot! It's 5 years later and the handle still...
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Home Depot - No options for rebate questions
Perpetual loop in automated customer svc. No option or assistance with where my rebate is for processing. 4 weeks is plenty long enough for this automated system. I want to hear from Customer Service
I'm retired, so I had time to chase this down. Home Depot/Behr rebates are a complete fraud. They use a company called Hawk Incentives to 'process' their rebates, but it appears many of these rebates never actually get paid. Home Depot doesn't care. Behr doesn't appear...
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Feeling ripped off. The employee showed us Ge floor model. Said it was a great dishwasher and had a close out price. When plumber came first time it was found that the dishwasher was missing the legs and the blanket. So plumber had to come back a second time after we...
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I didn't like
- Being taken advantage of
I have submitted 3 rebates to HD for 11% off. I received 1 of the 3. Waste of my time.
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I was told by the store I had to go online to fill out the form to get a military discount from now on. I could not find it and called customer service. I spoke with Karen who kept putting me on hold to check on what to do. Then she insisted I had to fill out a form...
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I didn't like
- Employees
We went to Home Depot to order a window. Our installer assured us that if we told the "experts" in the window department what we needed we would be able to order the window. We went to the pro desk at Home Depot and told the "expert" we needed a basement egress window...
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Anonymous
I have a few problems with your story. First of all, if you were working with a contractor worth their salt they would have ordered the window and made sure it was what was ne...
I purchased carpet and installation...horrible. The carpet was Berber.... they came to install it and you can see the seams. Also the pattern on the pieces were not matched. I have called to complain and sent emails it has been 2 days and all they do is take the...
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I purchased a washer and dryer at Home Depot. Did my laundry 3 days later and the washer sucked. Called HD and they told me once I took delivery I owned it. From now on it was between me and the manufacturer to sort things out. The manufacture says they sold the...
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Anonymous
Why would you expect any store to take a major appliance back because you decided you didn't like it? They are in the business of selling new appliances, not used appliances. ...
Do i dare even try to call? So today I said to myself, wait I should have had a rebate check in the mail a long while has passed so i log on to HD to check the status of a rebate that was sent 13 wks ago & website says there werent any rebates during tht time but thats...
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Rebecca
I purchased this paint below and mailed the rebate form. I have not received anything, and no correspondence about your receipt of my rebate form. Nothing appears on the websi...
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Yes nothing special. Fertilizer and mulch.
Did your purchases meet the requirements included in their fine print? You don't get the rebate on special order items, only items in stock at the store. The rebate is not goo...