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The paint associate steered us into purchasing paint that he assured us was covered by a $40 per 5 gallon pail rebate. He gave us the form to fill out etc. etc. I registered the rebate and never heard back. 2 1/2 weeks later I checked on the rebate status and they told...
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2.8
#1282667
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READ the smaller print on sales. While supplies last! This line is their cover to avoid getting the item to you during the advertised sale period, Even though they actually have it. They make sure you can’t get the item at your store even if available at other stores....
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Anonymous
Anonymous

There is no legal requirement for them or any retailer to transfer products from one location to another to have stock for a sale.

#1282501
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Today my husband and I went to Home Depot in Hiram and went to check out and he showed his license and the girl whose name is Lori and she would not honor him being a Veteran. Of course he told her he would never shop there again and walked out. He thought about it and...
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#1281949
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Refrigerator scheduled for delivery on June 9th. Received an automated call confirming the delivery the day before for between the hours of 7AM & 11AM. Received a call from delivery company on the 9th at 8:54 saying they would be arriving in 45...
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Anonymous
Anonymous

Before you run over to Lowes take some time reading delivery complaints about Lowes on Pissed consumer. You will see just as many complaints about Lowes deliveries as you do H...

h.kitchener
h.kitchener

Call HD and cancel the whole thing and get a refund if charged on a credit card. Then, wander over to Lowe's and buy from them, usually with free delivery.

#1280130
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Home Depot - Cashier canceled transaction

I put 240 in the register and was due change but the screen froze. I asked for assistance so the cashier ovrerseeing self check out cancelled the transactiin so there was record of the transaction. The manager whi came to help acted like I was lying. The drawer was auditex and I was called the next day to get my refund. Wow how about not accusing a customer of lying.
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1279695
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WENT TO HD TO BUY A TORO LAWN MOWER. PERSON WORKING TALKED ME INTO BUYING A HONDA INSTEAD THE MOWER IS HRX217VKA , 599.00. THEY HAD ONE ON THE FLOOR ALREADY SET UP AND WAS MARKED DOWN TO 399.00.I ASKED IF IT WAS USED OR RETURNED AND HE TOLD ME IT WAS NEW AND MARKED...
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Anonymous
Anonymous

Where are you going to go that will take a used mower back after a month? The manufacturer won't take it back from the store, why should they take it back from you? The manufa...

2.9
Austintown, Ohio
I didn't like
  • Return policy
#1277479
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I WAS PERFECTLY HAPPY BEFORE ALL THE BIG BOX STORES CAME TO TOWN.I HAVE BEEN A CARPENTER FOR 54 YEARS AND PART OF THAT LOVE WAS GOING TOE LUMBER YARD AND SEEING A FAMILIAR FACE. BUT YOU CAME AND CHASED ALL THE YARDS AWAY I AM TIRED OF THE INFERIOR PRODUCTS. THERE IS A...
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Anonymous
Anonymous

No one chased the lumber yards away. Greed did. People wanting to save a buck, contractors that wanted more profit did. Big box stores come in with little or no service but a ...

Anonymous
Anonymous

You’re free to go off grid anytime you like. Just remember that the world is as it is because that’s what you wanted! There had to be a demand for them to fill. So you friends...

3.0
#1277441
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I am a veteran and know that the Homedepot gives us a ten percent discount onall of our purchases up to a certain amount. So i had to replace my garage door opener and went to hd to purchase one. Wen to pay and was told that now certain items are exempt from military...
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Anonymous
Anonymous

You were obviously wrong in your understanding of their discounts. Just buy wherever they offer the best price and be thankful when you get a discount. Don't be going on about...

#1275643
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On September 21, 2017, my father passed away suddenly which left my mother with no option other than to put her house on the market. To ensure that all renovations were up-to-date, she acquired the services of Home Depot to replace the roof shingles. Work was completed...
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1.0
#1274379
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Purchased an item on-line. When the tracking told me the item had arrived at the store, I went to pick it up. When I got there I was told the item had not arrive, even though I showed them the document which said it had. I no sooner arrived back at home than I received...
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2.4
I didn't like
  • Bad service and wrong product shipped
#1274254
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