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Ordered and paid for a microwave/convection oven in store last weekend and delivery was set for this wed. No call received on Tuesday from HD to advise of delivery window, delivery driver called me but I was not home, so I called them and they rescheduled to today....
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4.2
#1258809
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In store advertisements said free installation with purchase and free furniture moving. After the measurement they wouldn't move 2 beds, any televisions, electronics and dressers had to be emptied. By the time I moved everything they wouldn't move, the rooms were...
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Anonymous
Anonymous

The installer probably found out how little Home Depot was actually going to pay them and decided it wasn't worth doing the job. Happens all the time.

2.7
#1257939
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Picked out carpet. Chose this carpet because of 72 hour what I thought was install. In our case time was of the essence.No, it took two days for the guy to come and measure. Then all I wanted to do was pay and set appointment date. Three hours of calling the store with...
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Countryside, Illinois
#1257558
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On May 8, 2018 I ordered a washing machine on line from Home Depot. I was told it be would be delivered on May 15, 2018. Was told on May 14, 2018 that it would be delivered between 2 and 6. Was told on May 15, 2018, they were running behind "truck breakdown" lie....
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Anonymous
Anonymous

I can't believe that you or someone you know has never had a problem with their car. Vehicles do break down, and yes it takes time to get them running again and in your case t...

I didn't like
  • Being jerked around
#1257552
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99% of time website is nonfunctional. Search is so slow you can go to another company and it just sits there. You want business, pay attention. First thing people do today is search the website for products. I used to drive past Lowes for Home Depot but not any more. I...
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Anonymous
Anonymous

What you are describing is a problem with your internet server and not the Home Depot website. Web design has no impact on speed. That's your internet provider.

Anonymous
Anonymous

So where are you going to go? Plenty of complaints about both Lowes and Menards web sites on their complaint boards. That takes out the big 3. Is your local lumber yard or hom...

#1256565
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Home Depot - Terrible service

I bought 7 items online from homedepot and received only 3. Despite numerous emails to home depot and a letter to their president i never was refunded.
1.0
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Value for money
Website
#1256047
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Home Depot And your c/c hacking
Home Depot And your c/c hacking
You should be fired - [ ] You Could and should-have stopped the 2014 hacking Of 56 million customers. When I filed my lawsuit in 2007 in federal court in Green Bay Wisconsin Parent v Home Depot and Citibank. You knew from my case and depositions that your employees can...
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#1255934
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I am having the same type of experience with Home Depot,

What bothers me the most is you would think Home Depot would do something to correct they're horrible mistakes and Devastation to other companies and people.. What makes this company so bad is they will not correct their mistakes, !!!!!! Shame on you Home Depot
1.5
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
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Value for money
Warranty
Website
#1255577
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We ordered sliding glass doors, estimate delivery 3 weeks, 3 weeks later when I checked, by the way nobody bothered to call me. They had canceled my order.. Then a New Order was set up.. We waited an additional month. Customer service said it was here this day that day...
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1.7
#1255563
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Home Depot - Delivery Driver near Missed
Home Depot - Delivery Driver near Missed
Saturday May 12th at 11 a.m. in Houston,Texas at Alston Street and West 11th Street. Delivery truck Driver . My 6 month old grandson,daughter and my wife were in the car. As we were driving behind the truck,I saw that the forklift was off the truck,so I assumed he was...
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#1254185
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