Home Depot Reviews and Complaints
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Customers don't like
- Lack of customer service
- Customer service
- Unwilling to fix problem
Customers like
- Location of store
- Product availability
- Service at the store
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Home Depot - Rebate
I submitted a rebate on 9/12/18 for a purchase of Behr paint and have checked homedepotrebates.com and the reply is no promotions at that time. I have receipt and rebate form in hand..
Company wrote 0 private or public responses to the review from 1 day ago.
The sign in Home depot states 100.00 Rebate, NOT up to. When purchasing the Item, we were told, its 100.00, your water company gives you the rebate. After finding out its 75.00, AFTER we contacted the water company, we were also informed its a credit. After calling the...
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Company wrote 0 private or public responses to the review from 2 days ago.
They do not stand by their warranty and will not work with you when their products fail. I tried to get help from both the Bethel Park store and the online system where I bought the product and neither were willing to assist. Won't shop there again.
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Company wrote 0 private or public responses to the review from Dec 07.
Product
I didn't like
- Customer service and warranty support
Home Depot - Complain
They are liars, do not have business with then. I have a terrible experience I made an expensive order @ Home Depot.com and these people told me that are going to bring my item tomorrow now they leave me a voice mail in my phone and say next week so they think I am going to wait in my house until they fell like it.
Company wrote 0 private or public responses to the review from Dec 06.
I didn't like
- Lie about the delivery date
As a 40 year customer of Home Depot, remodeling four homes over the years, I expected a responsible solution to Jay, an employee at Sequoia Parkway store, violently intruding in on me addressing an error the cashier was making. She was telling me I did not pay for...
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Company wrote 0 private or public responses to the review from Dec 06.
Been a cusumer for 18 years at depot in that time I've had to fend fOR myself As A CONTRACTOR I GET NO HELP ..IVE HAD 2 ORDERS LOADED AND READY TO GO IN 18 YEARS ..I ASK FOR A REDUCED PRICE ON DAMAGED GOODS THEY GIVE YA THE 1000 EXCUSES AN IF U LUCKY 10 PERCENT..JUST...
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Company wrote 0 public responses to the review from Dec 05.
Anonymous
Smart contractors realize the slightly higher prices they pay at a full service yard are well worth the money. Quality materials are on the job site on time getting you job co...
Anonymous
You are buying product from a "self service" home improvement store and you are complaining because they don't help you? CLASSIC!
Home Depot - Terrible customer service
After 6 months of waiting for a kitchen completion and delay and damaged deliveries they don’t get back to you nor send updates save yourself some grief go with another company this box store doesn’t care about the small consumers.
Company wrote 0 private or public responses to the review from Dec 03.
THIS HAPPENED ABOUT 2 YEARS AGO. I REPORTED THAT MY ACCOUNT WAS HACKED INTO IN LAKE ELSINORE CA. I HAVE NEVER BEEN IN THAT STORE! MY ACCOUNT WAS ZERO AFTER THE *** THE ONLY THING I HAVE TO SHOW FOR MY INTERACTIONS WITH HOME DEPOT IS ABOUT SIX CERTIFIED LETTERS THAT I...
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Company wrote 0 public responses to the review from Dec 02.
Anonymous
Why are you SHOUTING at Home Depot? They have nothing to do with your credit account. The credit card you carry with Home Depot's name on it is issued by an independent credit...
July 7&8, 2018 bought 6 gallons of very expensive BEHR metallic paint, persuaded by the Home Depot Painting rep, to buy BEHR because of the great rebate program. Was expecting $60.00 within 6-8 weeks. July 9, 2018: Filled online rebate form. July 9, 2018: Mailed...
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Company wrote 0 private or public responses to the review from Nov 30.
Anonymous
Hey, I had the same issue. Did you have an apartment number in your address? I think the Home Depot Rebate electronic form was bad and omitted the "Address 2" field, which is ...
Anonymous
I've never had a problem with a Behr rebate. Seems like there are always a few people that will have problems with anything in life. Just because you somehow didn't get yours ...
Product
If you are planning to do a renovation with Home Depot I beg you to reconsider. In June I started the process of designing a kitchen with Bloomfield Home Depot, I came to them with the exact models I wanted for appliances and asked them to design a kitchen around those...
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Company wrote 0 private or public responses to the review from Nov 29.
Product
I didn't like
- Disgusting customer service
Select Reason
You Do Not have a warranty with Home Depot. You have a warranty with another company. Call That company. Why are you complaining about Home Depot when you need to be complaini...