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I have made numerous attempts to get my account up to date since Oct. 11, 2018 when escrow paid with check to pay off balance and home depot credit card services cashed it. I keep being told it takes time to process--------REALLY??? You're the only ones holding up...
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I didn't like
  • Company response
  • Credit card services and customer support sucks
  • Poor customer service and lack of stock
#1404905
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Home Depot - No appliance service leaves you with no smiles
Home Depot - No appliance service leaves you with no smiles
Home Depot - No appliance service leaves you with no smiles
Home Depot - No appliance service leaves you with no smiles
LG double door refrigerator bought in Topsham Maine. Cooling has now gone out twice, first at 3 years 3 months. 6 months later cooling abruptly stopped. We are working through LG as Home Depot passes your need for repair to their corporate and they do nothing. First...
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#1404749
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I ordered a new washer/dryer, which Home Depot installed. After the installers left, I was smelling gas from my dryer. It was not going away after airing out the room. I finally got ahold of someone by text through their online customer service. I said this could be a...
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1.0
#1404452
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Do not use H Depot for appliance purchases! Highly un professional driver!! Driver hung up on me and did not deliver my frig. My $3,000 refrigerator was due to be delivered saturday at 8 am, was not on the truck with my dishwasher. Company says it will be monday...
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I didn't like
  • No communication
  • Delivery
#1404418
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Last summer my 83 yrs old dad was scammed over the phone. He was told he needed to go to our local Home Depot and buy a gift card for bond $ to get his grandson out of jail. He did and gave the scammers the numbers. After realizing he had been scammed, I took the gift...
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1.0
Ponderay,Idaho
I liked
  • How they lied
I didn't like
  • Poor customer service
  • Poor service
#1404062
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Home Depot - Worst

On three separate occasions I have had to deal with an inept delivery service. Took off work on two separate times with no delivery no call. Will never buy from them again. Worst service I’ve ever experienced. Managers in store no help couldn’t even get in contact with delivery service
1.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1402147
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Home Depot - Up in the air
Home Depot - Up in the air
My company rented a man lift for 24 hours from your Tallahassee NE capital circle store it broke down before we even got one bulb out I called in to the store they told me to make sure its level and try again so we moved to the next light to get the bulb so we know...
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Anonymous
notgivingit

LOL

2.6
#1402142
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Home Depot - Won't fix
Home Depot - Won't fix
Home Depot - Won't fix
Home Depot - Won't fix
Home Depot - Won't fix
Home Depot - Won't fix
Home Depot - Won't fix
Home Depot - Won't fix
I bought a GE refrigerator and a LG washer. The refrigerator builds up ice on the left side inside the freezer,had them out three times to fix it. Just pull on the seal ,I guess they think that's a fix. The washer out twice. They think there is nothing wrong with...
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Anonymous
Anonymous

How long have you had these appliances? Since you are getting Asurion involved I expect your appliances are beyond the one year manufacturer's warranty. As Home Depot doesn't ...

Anonymous
Do Not Let People Rip You Off

Maybe you should just donate them to charity like to Goodwill or the Salvation Army. Although I doubt that the Lazy men working for the Salvation Army will want to put in the ...

3.2
I didn't like
  • Terrible customer
#1401774
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Home Depot - Washing machine not delivered

Our washing machine was supposed to be delivered on Tuesday, November 1315th, they never came. Now they say Wednesday, November 21st
#1401656
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Contact Home Depot

Mailing Address:
Home Depot, Inc.
2455 Paces Ferry Road
Atlanta, Georgia 30339-4024
United States
Phone:
(800) 466-3337
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Stop scamming people by selling them broken appliances!! My parents bought a new washing machine, only to discover it was defective. Went to the store and were told 'not our problem', deal with the manufacturer (GE, worst co. ever!) it has been 2 months, my mom is...
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Anonymous
Do Not Let People Rip You Off

You should contact your local television station to have a reporter come by and to a story about your problem and they can air it on the news. Or maybe you could get the newsp...

h.kitchener
h.kitchener

What is GE doing as far as warranty repairs? Home Depot just sells the appliance and any problems with it will be handled by the manufacturer, ie., GE. Don't blame HD for a po...

#1399547
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