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I ordered a Rheem Energy Star, qualifies for $200 gas & $125 elect rebate 40 gal, gas w Wi-Fi, old vent style. 12 year 3 yr labor , It takes 3 weeks to get 1 ordered in. if u need 1 now, good luck, as they only, carry junk heaters with 6 year parts, 1 year labor, no...
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Anonymous
Anonymous

How did you loose $700.00? You bought the water heater at what was an obviously a lower price than you could have bought it for a Lowes (otherwise you would have bought it the...

1.5
#1169901
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We ordered an $8K front door with Home Depot. Original installation was scheduled for July 14 2017. The installation was terrible, door installed wrong, missing parts, craftsmanship issues. It took Home Depot till October 24 2017 to "fix" all the problems. I have...
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Anonymous
Anonymous

Boy, they sure saw you coming. What kind of door did they talk you into paying $8K for?

#1169323
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We bought a new toilet at Home Depot for about hundred and six dollars, their install company was Delta $99 charge for install standard install got to my home the home builder had a plastic flange brittle white right away the installer charged another hundred and $25...
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2.6
#1168719
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Home Depot - Worse company ever!

Home Depot
#1169773
4 delivery cancellations & no shows..nobody from Corporate will contact me. Home Depot sucks! Will take all my business now to Lowes!
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Home Depot - Great customer service

Home Depot
#1166658
5.0
Details
I went to go buy me some paint and the line was sooo long and this one young lady came to help out her co worker and was so professional and took the line down very fast. She gave everyone smiles and thank Yous. Her name is Aisha, Job well done
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Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money
Warranty
Website

Purchased carpet from Home Depot. This wool carpet sheds .

Home Depot
#1162075
2.6
Details
At first vacuum the canister fill two or three times. When I looked it up it stated the carpet would cease to shed after three or four vacuums. This has become a joke I purchased this carpet in May and have vacuumed at least twice a week. Still shedding. This is my first attempt to contact Home Depot with this issue
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Home Depot - No delivery

Home Depot
#1160845
1.2
Details
I bought a refrigerator on December to be delivered on the 31 and today is the 2nd and still haven't been delivered they just given me excuses after excuses.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
We have had extremely poor customer service with Home Depot in Cabo San Lucas especially rude manager Raphael! On the other hand Costco in Cabo San Lucas is absolutely amazing! Customer Service in Costco is kind helpful always a pleasure. I love Costco! Home Depot...
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#1166055
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Q1. Why are you charging a security deposit AFTER I had returned the item? Q2. Why do you NEED a debit card and REFUSE to take cash for the right amount (that can be returned immediately)? A1. Because you want to be entitled to charge me for nothing and NOT return what...
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Anonymous
Anonymous

What on earth are you babbling about???

1.9
#1165956
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We have used and enjoyed Home Depot from Western Canada through Western USA and for the past 10 years in BCS. Overall Home Depot has provided us with good tools, garden supplies and a lot of material for building. Recently we have put in several propane on demand water...
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Anonymous
Anonymous

I would expect that if you returned the water heater in new condition you would get your money back. It's no good to anybody after you have used it. With the expensive water h...

I didn't like
  • No customer service and easy way to resolve issue
#1164000
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Homedepot doesnt offer the same discount to all veterans. I feel their senior management dont understand veterans that volunteer. Or where drafted but served for less than 20 years. Veterans excluded from their discount get discouraged by this policy and go to lowes...
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Anonymous
Anonymous

Stores would be smart to stop offering discounts other than the sales they run to everyone. When you look at all the complaints for Home Depot, Lowes, Menards and others you s...

1.2
Lake Geneva, Wisconsin
#1163710
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I wholeheartedly regret going to Home Depot to order kitchen cabinets/counters. We thought we were super lucky the day we designed and placed the order. The young lady that helped us was great and knew what she was doing. We ordered a total of 13 cabinets. The rest...
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Anonymous
Anonymous

Home Depot is CHEAP! Not BETTER! Stop buying crap from the box stores because they are cheaper then the local stores and you won't have problems like this! Really, what did yo...

Anonymous
Anonymous

This sounds like the HD in Beaumont Texas. I am currently dealing with the same situation except we order our cabs 10/6/17, received them 12/22/17 only for 9 out 12 to be inco...

2.2
Product
#1161864
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On 12/31/2017 I went to Shirley, NY Home Depot to purchase wood pellets,I had made the same purchase at this same store at least 3 times before. When I brought 17 bags of wood pellets up to the register to pay I showed my Service Connected Veteran Admin. Card ask asked...
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Anonymous
Anonymous

I wish vets would quit crying about discounts.

2.5
I didn't like
  • Veterans discount rules always changing
#1161358
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Contact Home Depot

Mailing Address:
Home Depot
2455 Paces Ferry Road
Atlanta, GA 30339-4024
Phone:
(800) 466-3337
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Home Depot - Disappointing
Home Depot - Disappointing
Home Depot - Disappointing
Home Depot - Disappointing
Home Depot - Disappointing
Home Depot - Disappointing
I have lived in my house for over 25 years and was so excited that we had finally saved the money to remodel our house, starting with our kitchen. We wanted to redo everything- all appliances, paint, new lighting, new tile, and new kitchen table. The first step was the...
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Product
#1160055
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