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Today I waited for an hour in Home Depot for someone to cut blinds for me. I approached 3 employees who were just standing around talking to each other, but none of them could do it. They took me to a guy in the carpet department who was busy and he told me I’d just...
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Anonymous
Capture obvious

Did you call ahead and inform them that you required specialized help with something like cutting blinds? I'm guessing not. You think everybody in the building has been traine...

1.0
#1195982
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I have never experienced such bad customer service. I purchased a refrigerator, dishwasher, microwave and stove on Feb 12 and it was supposed to be delivered Feb 20. I never received a call to give me the 4 hour window, I had to call customer service to find out. Then...
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Anonymous
Captn obvious

Why is their problem you used a vacation day?If i made $500 a day I would have had it delivered to the store and rented a delivery truck for $50 and picked it up for the store...

Anonymous
Anonymous

I take it you haven't bothered looking at the complaints for Lowes. Plenty of delivery complaints there as well.

2.4
I didn't like
  • Resolution
#1194886
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We purchased carpets. They asked us if we had pets, we told them yes. They said ok but nothing else. We were told that our price included furniture moving, removel and depostly if the carpet. They informed us just days before the install that they wont remove the...
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3.3
#1194798
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On 1/27/18, I went into Duluth, Ga. Home Depot and was assisted with purchasing a gas range online. I called back on 1/31/18 to cancel the order. The order was supposedly cancelled, and I was advised that my $674.28 would be refunded to my account in 7-10 days. As of...
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3.1
#1193704
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Lost my receits and they said its my loss, not sure if its a new thing, they do have all the items scaned when they bring them to the store
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Anonymous
Anonymous

Typical you can’t keep your receipt and expect technology to bail you out. Yes the quantity is entered but NOT WHO PURCHASEF IT!!!! Whatever the item is, it’s your unless you ...

Anonymous
Anonymous

What is your complaint about? Are you trying to make a return without your receipt? Are you expecting them to give you cash back without a receipt? Like most stores if you don...

1.0
#1193257
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Home Depot NO!!

It takes forever to get a delivery from the Home Depot online. My water softener has been in Indianapolis since January 30. Expected delivery February 8-14. Now it is the 17 nothing. I want my money back!! No show Home Depot!! You suck! I’ll go to Menards. Thank {{REDACTED}}
2.3
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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#1191527
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Home Depot was my choice for having new windows installed. The problem started when the installers came, they were 2 windows out of 17, short. We called the sales person and were told he would be there the next morning. Never showed. Called 3 times before a response....
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Anonymous
Anonymous

I take it that you didn't bother looking at the order you signed. Why would you sign an order for 15 windows when your house has 17 without questioning it?

2.5
I didn't like
  • I want what was paid for
  • Salesperson
#1191510
Reply to reviews
Paint rebate September 2017. I submitted my rebate on September 17th but someone else had taken my receipt number and submitted for my rebate on September 5th. Rebate Center says they will not reissue the rebate I will not tell me who they gave the check to already....
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2.5
#1189747
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I went on an interview in a unusual snow storm in charleston, sc. Horrible road conditions. Interviewed by gentleman in pr, scarce employees that day, told i had a pt job since i was flexible and could do any job open and would be called in for 2nd interview, told...
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Anonymous
Anonymous

I don't think you understand the process you were going through. If you were actually hired during your first interview you wouldn't have had a second interview. I doubt you w...

3.1
#1189512
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The fact is, they advertise they will match any competitor and beat it by 10%. Yet if you call or go in, they tell you they only match one or two other stores. That is like bate & witch or just plain false advertising. All their attorney says is take us to court...
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Anonymous
Rich Boyd

Applied for 8 position at Gillette Wyoming store has been over a week waiting for an email for an interview if they have that many positions available maybe the HR people shou...

Anonymous
Anonymous

when you buy online at half price you are buying a tool that is probably a factory reject or second. You are not buying a perfect tool like you are when you buy at a store. Or...

1.0
#1188739
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