Dalton, Georgia
0 comments
Not resolved

They put an item on line to sell but will not ship to my home or to local store (Even Walmart does that!), but tried to talk with local store customer service and was told to call 800 number, when they finally answered was told by the Rep says let me see what I can do...and I'm on hold for 43 minutes then she comes back says there is nothing I can do but drive 100 miles and get it from that store...It's only a plastic box that costs $10 and I'm willing to pay shipping but they won't do it!!!

Related: Home Depot website and customer service a nightmare

Would not let me speak to management dying they won't fo nothing either... If you look on HD corporate website they show an upside down pyramid showing customers on top...

Ha...LIERS!!!Absolutely ridiculous!!

Review about: 65 Compartment Organizer.

I didn't like: Customer service, Product availability.

Review #888346 is a subjective opinion of a user.

1.9
Staff
Value for money
Warranty
Ease of Use
Website
Location
Price Affordability
Product or Service Quality
Layout of Store
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Customer service
PRODUCT OR SERVICE Home Depot Customer Care
Reason of Review / Monetary Loss Order processing issue / Not specified
Preferred solution Let the company propose a solution

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