This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check ourNew Reviewer
Update by user Mar 18, 2021
I have been to the store and attempted via phone & the chat to get additional information, thus far have received none. Been put on hold , told they would call back. No response in the past 3 days !
Original review posted by user Mar 18, 2021
I went to buy a washer yesterday, no one in the store that worked in the appliance section that could answer some very basic questions. So I came home again last night &;; this AM tried to get information on a washer.
This is the worst I have ever been treated in regard too customer service. Last night when I called I was placed on hold a multitude of times, never did get to speak with someone. I am a Nurse, I do not have time for this, what happened to customer care. I own stocks in this Company and I think we can do a better job.
Please return customer service to what it once was. Sadly, Cindy Perkins 607-377-****
Monetary Loss: $150.
Preferred solution: Let the company propose a solution.
Home Depot Pros: After today no comment.
Home Depot Cons: Lack of customer, Horrendous customer service.
Location: 3160 Silverback Lane, Painted Post, NY 14870