Ontario, Canada
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100% full Not resolved

I paid Home Depot $40,000 to redo the roof & skylights last summer & it has been a nightmare now for 8 months. Home Depot has not touched any of the interior damage & now with the skylight leaking again in a heavy rainstorm Mid September after they patched up their shoddy installation & all they can do is scratch their head and say "I don't know why it is leaking?" Tell everyone you know not to use Home Depot and to stay clear and advise everyone they know to stay away from them if they don't want their home destroyed. So they are telling me that if your roof was not leaking for over 20 years and you spent $40,000.00 doing preventive maintenance on your roof to avoid having trouble in the future, then 6 months after it was installed it leaks and causes tens of thousands of dollars of damage to YOUR HOME...YOU should just accept that?

Review about: Roof Installation.

I liked: Lifetime warranty.

I didn't like: Will not honour damages.

Review #546100 is a subjective opinion of a user.

1.0
Price Affordability
Customer service
Staff
Diversity of Products or Services
PRODUCT OR SERVICE Home Depot Installation
Reason of Review / Monetary Loss Not specified / $40000
Preferred solution Full refund

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