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WORST EXPERIENCE ORDERING ONLINE EVER!!

Ordered a patio table and chairs that were supposed to be dilevered on 6/6/14 and got pushed back to 6/7/14 between 12:00-4:00. No table and chairs.

Contacted Home Depot that evening twice and no help! All they could say was it was on the truck and it was out for delivery. Sunday I called the number I could find for NSD and was put on hold so they could call the terminal.... The guy came back and said THEY FORGOT TO PUT MY PACKAGE ON THE TRUCK!!

How is that when they told me it was on the truck the whole time!! Needless to say Monday 6/9/14 came around and was told it would be delivered on 6/10/14....because the truck for Monday was already full!!

Shouldn't my package be the first on the truck for Monday?!?! NSD sucks and I will never order anything online from Home Depot again!!!

Location: Richardson, Texas

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Guest

Home Depot sucks! Don't ever trust their tracking, they LIE LIE LIE

Guest

NonStop Delivery is truly the shipping company from he!!These folks are without a doubt the most dishonest, corrupt and incompetent company I've ever had the misfortune of dealing with.I've had a package sitting in their terminal for 7 days now, 30 miles away, that they simply refuse to deliver even though every day when I call they promise me delivery the following day. Just got off the phone with them again after their 5th broken promise and different excuse and now they are saying they're too busy to deliver it.They've cost me a small fortune in missed work waiting for the delivery and my wife's doctors appointment .

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. avoid them at any cost.

Guest

Non stop delivery- ***

Guest

same as story above

Still waiting for pick up. It has been a long time.

I order a couch and a chair.

The chair came with no legs and and a whole in the bottom. The couch is too hard to sit on. they said they would pick up on Friday and failed to do so. Then rescheduled for Tue.

-NO SHOW.

Now I am still waiting. Never again.

Guest

I have the exact same issue except it will be 3 weeks before I see mine delivered!!

Guest

I won't order again from homedepot.com either same issue been over a month and I still have not received my item.

Guest
reply icon Replying to comment of Guest-860475

Good luck ever getting a home despot order on time. Dishonest company

Guest

Home Depot should be ashamed.same day or next delivery is a Bunch of ***. I ordered shower doors 2months ago!

Guest

i will always make sure before i order a large item online that they do not use nonstopdelivery service......i am into day 36 of waiting for my bedframe and headboard and after a heated discussion with their customer service my tracking information online was deleted and who knows where my stuf is now lol.......considering taking a trip to their local terminal on long island

Guest

I have the same issue. Home Depot and NonStopDelivery are equally unreliable and untrusted.

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