State: New Jersey Clear all filters (57 of 2111 reviews match)
filters
State:
City:
Show
Product:
Show
on 8/11/18 I ordered 3 appliances from Home Depot at 2750 Veterens Road West in Staten Island, NY. I ordered a Whirlpool (stackable) Washer and Dryer and a Maytag dishwasher. Total was nearly $2,300. When they were delivered the installer/delivery man said he wouldn't...
Read more
OrderlyPurpleEmperor
OrderlyPurpleEmperor

This happened at the Home Depot in Staten Island, NY 2750 Veterens Road West.

Milltown, New Jersey
#1350072
Reply to reviews
Cabinet install was normal with a few replaced damaged products..but not completed due to installers claiming they didn't know how to install legs for countertop, and refrigerator was squeezed into space with them saying they weren't responisble to fix..after many (4)...
Read more
3.3
Milltown, New Jersey
I liked
  • Marilyn & nicole in kitchens worked hard to try helping
I didn't like
  • Extremely poor communication between staff and contractors
#1365723
Reply to reviews
Home Depot offered a rebate for paint . I waited two months and never received card. They said it was sent out when I called and since I hadn't received it, they sent out a new Master Card for $20.00. I used the card at a local restaurant and it was DENIED!!!!!! I am...
Read more
Anonymous
Anonymous

Credit card gift cards rarely work at restaurants because of the way they transmit data. When you give the server your card the amount of the meal is transmitted but the total...

Anonymous
Anonymous

I called and was told that the card didn't go through in the restaurant because of the gratuity. I will try to use the card in a store. Type your message here

#1369826
Reply to reviews
Paint rebate September 2017. I submitted my rebate on September 17th but someone else had taken my receipt number and submitted for my rebate on September 5th. Rebate Center says they will not reissue the rebate I will not tell me who they gave the check to already....
Read more
Anonymous
Anonymous

Suggest filing a complaint w/ your state's Attorney General's office. If we pull together on this, we can make a difference!

Anonymous
Anonymous

No one from Home Depot has contacted me. Seems they no longer want my business. Luck for Lowes and Pc Richards because I flip 2-3 houses each year. That is about 25,000 in mat...

2.5
#1189747
Reply to reviews

I have recently retired as an editor of a newspaper from New York and while continuing to write free lance, assist family business of renting our properties. Hence thought of sharing with you the sweet and bitter experience while dealing with Home Depot situated in...
Read more
Anonymous
Anonymous

GOTCHA! Maybe you should put your writing skills to good use and expose them! While your at it maybe take a look online and see the huge number of Behr Deck-over nightmares th...

2.5
#1054499
Reply to reviews
I purchased a few things for a job that I was doing,which I payed cash for.I had a friend helping me with this job and I ended up buying the wrong stuff. well, a couple days go buy and I'm just about finished the job,so I go return two 2 way zone valves made buy Taco....
Read more
Anonymous
Anonymous

Most states have a law that retailers do not have to take an item back without proof of purchase. This is to protect them from people stealing items and returning them for cas...

Anonymous
Anonymous

Your statement about the Holidays being here and you need the money is exactly why stores limit what they take back. You were trying to return a high price, high theft item wi...

1.0
Robbinsville, New Jersey
Product
I didn't like
  • Let certain returns go but others they deni the return fully
#958537
Reply to reviews
walked up to make a purchase at the auto cashier,at about 6;30 AM My card didn't work , it was the card with a chip. Tried three times finally told gentleman covering the auto registers. He told me if it doesn't work card must be bad. First of all he barely spoke...
Read more
Anonymous
Anonymous

So you are upset with the poor customer service you received.Then you leave your merchandise on the register and walk out.Why did you not just flag down another employee and a...

2.0
#955977
Reply to reviews
Purchased a GE profile refrigerator/freezer, nothing but problems same part has been replaced 8x's. GE refuses to replace fridge. Woke up this morning freezer 28, should be 0 like it was when I went to bed. Also look out GE sold the repair dept. You guessed it to china...
Read more
Anonymous
Anonymous

They didn't just sell the repair department. Haier, the largest manufacturer of appliances in China bought the entire appliance division from GE.

2.6
#937715
Reply to reviews
Bought this sweet air compressor. Ordered online, free pick-up in-store. Went to get it. Was told that even though it was maintenance-free, not to lay it down in my SUV--the oil could spill out. Not wanting to void my warranty, I went home empty-handed, and came back...
Read more
h.kitchener
h.kitchener

You really should have just ordered a compressor from Amazon.com. It would have been delivered to your door. That's what I did a couple of years ago when I needed a new one. N...

1.8
#943907
Reply to reviews
On 5/13/16, I placed an order online with Home Depot (order# W489424816/tracking# 13149884) and was given an ETA of 6/10-6/17. Those dates came & went and I had no cabinets. I called HD.com and they called Non Stop Delivery and we were told that the product was...
Read more
Anonymous
Anonymous

I'm dealing with my appliance delivery and installation also. Delivery was yesterday. No show. Manager said computer glitch. I called customer care. By 7 last night, they stil...

4.7
Berlin, New Jersey
I liked
  • Friendly personnel
  • Customer relations
  • Home depot com customer service team
I didn't like
  • Non stop delivery shipping company
#893158
Reply to reviews