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Let me start out this review by saying I'm a disabled veteran living in a camper on a fixed income with my unemployed wife. The day after Thanksgiving our primary cooking appliance, a convection microwave broke.
On November 29th we went to the Home Depot in Kingman Arizona to order a new one. We ordered a Kitchenaid model KMHC319ESS for almost$700. Did I mention a fixed income? Original delivery date was set for December 4th.
A few days prior to the delivery date I received a computerized phone call staying that delivery was postponed until December 18. We went to the store and an employee there told us they didn't understand the delay as there were over 80 in available according to their system. Fast forward to the 18th, and delivery is again postponed to December 26th, after Christmas. Did I mention this was our primary cooking appliance?
Day after Christmas my wife calls the Home Depot in Kingman Arizona, and they now say delivery postponed until January 2nd. Customer service this time states that according to their system the have over 120 available for shipment.
We have been without our primary cooking appliance for over a month. I am telling anybody and everybody who's will listen, DO NOT BUY APPLIANCES FROM THE HOME DEPOT IN KINGMAN ARIZONA.
User's recommendation: DO NOT BUY APPLIANCES FROM THE HOME DEPOT IN KINGMAN ARIZONA.
Monetary Loss: $700.
Preferred solution: Deliver product or service ordered.