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I purchased a Samsung dishwasher, range, and refrigerator in a Black Friday special 2 days before Thanksgiving thinking I would be all set for the holidays. What a mistake and what stress I have experienced ever since.

Thank Gid the refrigerator was on backorder so I could cancel it. The range didnโ€™t work from the start with a turkey that never got cooked - the dishwasher soap dish broke on the second day - I called and they came to fix the dishwasher and then it didnโ€™t even ever work - wouldnโ€™t turn on at all. I called for the range and they said they would fix it and I wanted the dishwasher gone! The range too but they refused so I had to take another day off work to (makes 2 now) for then to fix a brand new appliance.

Well they didnโ€™t fix it - I canโ€™t bake anything because it does not hold temperature and when I called again they told me if I take one oven rack out it works better - wow!!! Never heard that in my life. I said I want it gone - it is inferior and a lemon- they refused and said they would come to fix it again - that means another day off work for me for a brand new appliance!!!! How disgusting.

Home Depot refuses to stand behind the products they sell and blame Samsung. I am over all the stress this range has caused me and the money I have lost for time off work - I should not have to have it recalibrated and fixed again - I want Home Depot to stand behind their products! I have purchased thousands of dolllars from Home Depot in the past - they can check my record!!! For the.

To refuse this is such a disappointment and wrong for a company who should stand behind their products!! Shame on you Home Depot and I will never step foot in your store ever again even if it was the last store standing! Beware consumers!!!!

Home Depot is as shoddy as the appliAnces they sell!!!! No deals there.....

Location: 2508 Skyline Blvd, Cape Coral, FL 33914, USA

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Guest

Why are you blaming Home Depot? Why aren't you blaming Samsung as the appliances are "THEIRS" not Home Depots.

The manufacture sets the terms of the warranties behind their products. Samsung's warranty calls for REPAIR of the product, not replacement or refund. Most major purchases are covered by this type of warranty. Buy a $1500.00 TV and it will be repaired if something goes wrong, not replaced.

Try getting a refund on a new car when your power window won't go up in the rain. They will repair it for you, not give you a new car or a refund. Be a better consumer and do your research before you make a purchase.

Look at ratings and consumer satisfaction on products you are considering. Make sure you understand warranties and return policies so you know what to expect in the event of a problem with the product you purchase.

Guest
reply icon Replying to comment of Guest-1617515

When I purchase a brand new appliance or tv or whatever - I expect it to work - guess you have never heard of the kemonlaw and you can get $$$ back forna car - have it returned if it doesnโ€™t work after you buy it. Ask a lawyer!

But you are welcome to your opinion for sure!! It means nothing to me.

Guest
reply icon Replying to comment of Guest-1617620

Take a look at the Lemon Law. The lemon law only kicks in if the car can't be repaired after repeated attempts to fix the same problem.

Guest

Christ not another idiot that thinks Home depot is an appliance manufacturer! They have NOTHING to do with the quality of those appliances and NOTHING to do with the warranties on those appliances! So stop blaming them because you wanted CHEAP APPLIANCES!

Guest
reply icon Replying to comment of Guest-1617474

Sounds like Home Depot has their scouts out there.

Guest
reply icon Replying to comment of Guest-1617474

Only an idiot would be so rude to another person. That would be you.

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