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Update by user Dec 09, 2019

No

Original review posted by user Dec 08, 2019

I bought a washer & dryer at Home Depot. I was offered $100 credit if I applied for their credit card, and we could apply for the 11% Rebate too, what a great deal, right?

I asked for a price match the next week because they went on sale because I got the credit card credit I was told I got it for cheaper...really. Two different salesmen told me I would get the 11%. I applied, provided them with additional information as they requested, I chatted with someone about this, and I was told someone would contact with me in a few weeks. No contact, no rebate, and they have even taken my rebate request off of the rebate site.

They don't honor PRICE MATCH or 11% REBATE! I have been lied to multiple times. I was a Home Depot customer...Not anymore! To many other places that I can buy the same exact thing; and they don't lie to you.

I have never been ripped off on a Menards 11% Rebate! Very Dissatisfied with Home Depot!

Product or Service Mentioned: Home Depot Customer Care.

Reason of review: Pricing issue.

Monetary Loss: $175.

Preferred solution: I feel that I should have received the Price Match and the 11% Rebate as promised..

Home Depot Cons: Very poor customer service.

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Aneesh
#1787365

If I can't trust the word of the salesmen/employees at Home Depot I made a good choice not to shop there. I'll make sure to pass that information on to family and friends!

Anonymous
#1787058

You should never depend on verbal comments. Take time to read the written documentation. The 11% rebates form clearly states that it is not valid with other promotions or offers.

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