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Update by user Dec 09, 2019
Original review posted by user Dec 08, 2019
I bought a washer & dryer at Home Depot. I was offered $100 credit if I applied for their credit card, and we could apply for the 11% Rebate too, what a great deal, right?
I asked for a price match the next week because they went on sale because I got the credit card credit I was told I got it for cheaper...really. Two different salesmen told me I would get the 11%. I applied, provided them with additional information as they requested, I chatted with someone about this, and I was told someone would contact with me in a few weeks. No contact, no rebate, and they have even taken my rebate request off of the rebate site.
They don't honor PRICE MATCH or 11% REBATE! I have been lied to multiple times. I was a Home Depot customer...Not anymore! To many other places that I can buy the same exact thing; and they don't lie to you.
I have never been ripped off on a Menards 11% Rebate! Very Dissatisfied with Home Depot!
Product or Service Mentioned: Home Depot Customer Care.
Reason of review: Pricing issue.
Monetary Loss: $175.
Preferred solution: I feel that I should have received the Price Match and the 11% Rebate as promised..
Home Depot Cons: Very poor customer service.