In December 2016 I purchased an LG stove from Home Depot. It was during the Christmas season and I noticed immediately that the top oven didn't cook as well as the lower, and didn't heat to the chosen temperature.
Time went on and finally earlier in July I got service for my oven. At that time I was told that my oven was built in DECEMBER 2015, not a 2016 model as I thought I had purchased. This was nearly 2 model years old.
Between Home Depot and LG, it seems that they should have had a duty to let me know I was paying full price for a "last year's model." I based my purchase on the consumer reports I had seen on the newer model, and this one isn't equal to it. Home depot was remiss in not telling me they were unloading an older model.
Product or Service Mentioned: Lg Electronics Range.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.