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Around 2 oclock pm purchaced a few item from local hd. Total cane out to $450.38.

Went home to find out the items were the wrong size. Went back to hd to return items and realized the reciept was not in the bag. Figured no big deal I need to spend the money here anyways so ill just get in store credit. The service lady said my return was denied.

And she didnt know why. So we tried 2 of my friends ids as well. Still denied. They had me call the number on the reciept to find out why I was denied.

When I called. They were very rude and would not tell me why I was denied. Then they hung up on me! Custmer srcicet hd told me there was nothing they can do.

Now im stuck with the merchandise that I do not need.. And do not have the funds for the proper materials. Even though I was at this hd less than an hour prior to my attempted return.. They would not do the return.

Then I walk the isles to price out the proper supplies and they thought I was stealing. This was a horrible experience.

And I will not he going back to this store ever again. Plus I just lost $451 dollars.

Reason of review: Return, Exchange or Cancellation Policy.

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More than likely the items you were returning without a receipt were high theft items. Many store are now refusing returns on items like this. Moral of the story is keep track of your receipt and bring it with you when you make a return.

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