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Home Depot 11% matching rebate is a TOTAL SCAM!!!!

I submitted rebates may 20 2015. it is now 11/23/2015!!

after several calls to the rebate center who has the 4 rebates in question on file, I get a different story each time I call.

I get, oh, we have you name spelled wrong but we have the correct address then the next time I call I get "we have the wrong address" and so on... The end result is Home depot is full of *** and I guess they need the $40 and change more than actually doing what they say they are going to do.

And by the way Home Depot, Menards NEVER seems to have a problem mail a POSTCARD rebate to me!!! That is why I only shop Home depot when I really really really have to.

Reason of review: Poor customer service.

Monetary Loss: $40.

Preferred solution: Send what you promissed.

Home Depot Cons: Scam rebate process.

Location: Oak Brook, Illinois

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Guest

I also tried this scam. I went into Home Depot on May 14th the first day of the Menards 11% rebate and asked if they were honoring it.

She said yes and gave me a paper with a website to go to redeem my rebate. We purchased a 400.00 mower. I went to the rebate page and there was no current rebate form only old ones. I then called and I was told they were uploading it to wait a few hours.

10 hours later I tried again my date was invalid. I called the rebate center to be told they started their rebate on the 15th even though Mendards started it on the 14th, So sorry was all I got. I called customer care and the store and both told me to return the mower and repurchase it. That was the only way.

I live 30 minutes from a home depot. I will return it but I will not repurchase it and I have used it.

I will also be cutting up my home depot credit card in front of the manager. This company has a lot to learn about how to treat customers.

Guest

We are currently having the same problem. Customer service said they couldn't find all the receipts even though they were all submitted at the same time in the same envelope.

Guest

Totally agree! I submitted 5-6 different rebate forms with copies of original receipts - Home depot denied because supposedly I was supposed to submit "duplicate" receipts (that you are not given by the cashier if not asked). Total scam!

NEVER had problems with MENARDS.

Guest

Home Depot contacted me and informed me that the rebate center is a contractor. So, I told Tinisha from Home Depot customer service my story and within 30 minuets she had emailed a $40 e-giftcard.

As I told her, It most certainly was not the $40 but the principle of being jerked around for more than 5 months.

I also suggested that they re-think their relationship with that rebate center. In closing, good job home depot for listening.

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