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2.8

The Home Depot on Spring is horrible when it comes to customer service! We have been doing a lot of yard renovations for the past few months and we have been in there probably about 30 times and every time we go in there we can't find anyone to help us.

Not just at the store we placed an order 3 times and was told our orders would be ready in an hour. We get there and were in the store hunting people down to fill it! I've spent thousands of dollars there and tonight made it out last time to EVER shop there again! We went to pick up would at 5:00pm and just walked out of the store because no one was around to help us!

We had to literally step in the ladder to get the *** wood ourselves and all of a sudden someone comes running towed us yelling at us to get off the ladder! If this is the only way to get there attention we will be taking our business elsewhere! Paid off our balance online tonight (which was huge) and decided Lowes will be our new store!

Home Depit needs to do some serious training before we even think of stepping foot in there again!! The sad thing is we have another huge project that will be costly and Home Dept won't get it!!

Reason of review: Poor customer service.

Location: Perris, California

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If their service is REALLY as bad as you say it is every time you go there why would you go back 30 times? Most people with any common sense would have found somewhere else to shop far before they went back 30 to put money in the till of a store they thought was so bad.

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