Product: Home Depot Manager Clear all filters (104 of 104 reviews match)
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I’m a general contractor who buy from Home Depot every day. All I can say here is that I’m not giving you any more business as a general contractor all because the store manager at dale city VA store called me a lier in front of all customers. That was very...
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1.0
Product
Home Depot Manager
#1118800
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An associate manager wouldn’t accept our returns. He was sending us to another store to return them. Using the excuse “I didn’t design the system”.
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Anonymous
Anonymous

You neglect to say what your returns are. Are you trying to return products that you have paid for and not picked up? Are the products special order and not stocked at the sto...

2.7
Product
Home Depot Manager
#1118533
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I paid $22,000 for a new roof, gutters and sofit and facsia.The millenial "project manager" was never available, people came on and off the job to my house without giving a last name and peed in my yard. They ripped the siding on my neighbors house, left the roof...
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Anonymous
Anonymous

Those people that Home Depot contracts to do work for them? They're losing their a55es doing work for Home depot. So why would you think you would get top notch service and a ...

Product
Home Depot Manager
I liked
  • Sales person who sold me the contract
I didn't like
  • No one to call for help
  • Not done on time
  • Lack of support and project management
#1093281
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Home Depot Manager Review

#936479
Until recently I nearly always shopped at Home Depot. Due to an experience I had with a manager whose name is Micheal and I just found out that the Co-founder of Home Depot supports Donald Trump explains the treatment I received there as a woman
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Home Depot Manager Review

#737823
1.0
Details
Chantel L the customer service rep. @ Belleville Crossing in Belleville, Il. Has no use as such! She is arrogant and is much too busy trying to tell the customer they are wrong when in fact it was she. Good thing they have a manager to clean up her messes.
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Customer service

Home Depot Manager Review

#730456
1.0
Details
The manager Mike at the home Depot in middletown ct thought my complaint was funny. He laughed at me. They are playing games sending me to the wrong company intennally. I will never spend another penny at home Depot.
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Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Warranty

Home Depot Manager Review

#533160
I recently went shopping at the North Haven Home Depot & dealt with the store man, Kelly Presti, about a damaged counter top I purchased thru special order. She was rude & abrasive!! She basically told me that if I didn't like their products that I should go shopping elsewhere. I'll never set foot in another Home Depot for as long as I live!!!
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My wife and I visited the Austin Mueller store in Austin, TX today to secure living essentials for my disabled father due to be released soon. He is medically incapable of travel at this time but will be sent home soon. He sent us to Home Depot because of the military...
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Anonymous
Anonymous

How were you threatened into making a purchase? It would be nice to see vets stop complaining about not getting a discount. They are no more deserving than a lot of other peop...

Anonymous
Anonymous

Do you have any idea how many people try to scam Home Depot by doing exactly what you were doing? I'm not saying you were trying to scam them, but unfortunately half the peopl...

1.8
Product
Home Depot Manager
#1089880
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The manager responsible for this CUSTOMER UNFIRENDLY POLICY is probably getting a bonus for making sure returns are minimized. So, rather than insult someone who purchased a gift for me, I will give the tools to goodwill. Thanks Home Depot for crappy service. I will...
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Anonymous
Anonymous

How can you say they have a "CUSTOMER UNFRIENDLY POLICY"? You are not their customer. The person that bought you the tools as a gift is their customer. I am sure they wouldn't...

Anonymous
Anonymous

The reason they want receipts for the return of tools is that they are stolen all too often. Unless you can prove they were paid for they aren't going to take them back and gi...

2.6
Product
Home Depot Manager
I liked
  • That i thought they would help me
#1065141
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Resolved

Yes, I have tried to work this out with them.On 5June2017, to get flooring. I paid for 30 boxes of tile 12 x 24. On the 15June2017 I was told it was discontinued. By Karen the supervisor that she would make it right. By giving me some tile. On the next day she won't...
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Product
Home Depot Manager
I didn't like
  • Associates knowledge
  • It was very bad
#1064316
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When I returned an item to my local Home Depot Store in Blairsville, GA, I requested cash back on the transaction, as the original transaction took place on a pre-paid, re-loadable, debit card. I was informed that this would not be possible and was told "we aren't in...
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Anonymous
Anonymous

The money is not "there immediately". If you scan your pre-paid card there is no elf under the register handing the cashier money. Whether you pay with a prepaid card, debit...

Anonymous
Anonymous

No, paying with a credit card, pre-paid or not is not like paying with cash. It causes the store to pay a fee to the issuer of the card. When merchandise is returned and put b...

2.5
Product
Home Depot Manager
I didn't like
  • Lack of knowledge
  • Way i was treated
  • Lack of customer service
#1060469
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The store at Dorman Center in Spartanburg, SC is the worst and most unprofessional Home Depot store I have ever stepped foot in. From the employees gathering in the main isle to slurp their drinks while talking about "baby daddy" drama to a manager that has absolutely...
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1.0
Product
Home Depot Manager
I didn't like
  • Salesperson
  • Cuatomer service
  • Lack of customer service
#1046471
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We attempted to return it to Home Depot at 6800 W. Reno, OKC, OK on the same day. The clerk was very helpful, but could not get the transaction to complete. She called the assistant store manager, Crystal, who told us since the purchase was over 30 days old (by one...
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Anonymous
Anonymous

All stores have rules they have to follow. The manufactures warranty would have been for repair unless the service center says it can't be repaired. The EXTENDED warranty star...

3.0
Product
Home Depot Manager
I didn't like
  • Customer service
  • Rude manager
#868533
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On today 3/15/16 my mother, two daughters and self entered home depot in Murrell Inlet sc. I immediately went to the garden shop seeking items and assistance i received a lot of assistance from a very helpful store associate even though the many customers needed her at...
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Anonymous
Anonymous

What about your selfishness in the first place? You didn't even check to see if the associate was with another customer!

Anonymous
Anonymous

It occurs to me it is possible the employee was walking away in order to look for something for the customer he was assisting. I would love to hear that employee's version of...

3.9
Product
Home Depot Manager
I liked
  • Location of store
  • Murrells inlet sc
I didn't like
  • Customer service
#810593
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