Purchased the life-proof carpet a couple weeks before labor day, carpet was then installed a week after labor day. One month after it was installed the family dog had an accident right on the middle of said life-proof carpet.
After following cleaning instructions found on the internet to a T, there is a giant, very visible stain. Guess life-proof carpet does not include things that happen in life. The warranty on the so called Life-Proof carpet does not cover pet damage as I am told, If I was told this before I bought it I would not have spent my money on it. Tried calling Home Depot to have issues resolved, and after being passed around to about 6 different employees it's two weeks from Christmas and an not anywhere closer to having a resolution to my problem.
Now I'm being told it will cost me somewhere north of $170 to have the carpet replaced per their 90 day guarantee.
As a costumer I feel very violated by the Home Depot sales team, costumer service team, and the company in general. Would not recommend any services from Home Depot to anyone.
Reason of review: Warranty issue.