Purchased the life-proof carpet a couple weeks before labor day, carpet was then installed a week after labor day. One month after it was installed the family dog had an accident right on the middle of said life-proof carpet.
After following cleaning instructions found on the internet to a T, there is a giant, very visible stain. Guess life-proof carpet does not include things that happen in life. The warranty on the so called Life-Proof carpet does not cover pet damage as I am told, If I was told this before I bought it I would not have spent my money on it. Tried calling Home Depot to have issues resolved, and after being passed around to about 6 different employees it's two weeks from Christmas and an not anywhere closer to having a resolution to my problem.
Now I'm being told it will cost me somewhere north of $170 to have the carpet replaced per their 90 day guarantee.
As a costumer I feel very violated by the Home Depot sales team, costumer service team, and the company in general. Would not recommend any services from Home Depot to anyone.
sprocketnmike wrote the review because of warranty issue at Home Depot. Reviewer claimed that he or she wants Home Depot to read this review and look into the issue (if any).
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