Home Depot Kitchen Remodeling Reviews

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Home Depot - Disappointed kitchen remodel
Home Depot - Disappointed kitchen remodel
Home Depot - Disappointed kitchen remodel
If you are a single, female, inexperienced in the home remodel field, do not choose Home Depot for your remodel. After I paid almost $10,000 to them for a kitchen remodel, I was left on my own to complete it, which I had no experience in. I prepaid for plumbing and appliance install but never received the service, and when I asked for a refund the store manager said I had to provide a receipt showing I paid someone else to do it! When I made a...
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Currently going through Home Depot's KBA kitchen & bath remodeling service. KBA has been the wrost company I've ever had to deal with. The sales rep who initially came in to go over things and give an estimate was great but since then, it's been a complete nightmare and joke of a company. No communication and trying to get a start date was impossible. Project was supposed to be started a month ago and has yet to be started. Our "prohect manager"...
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One mistake and unfullfilled promise after another.Deliveries came unannounced, debris left in the middle of the living room for 6 weeks, appliances were never ordered (even though they were paid for), installation staff showed up seemingly only when the felt like it, and the overall lack of communciation with the store was terrible. What made the entire experience horrible was the ''customer service'' after the fact...staff didint take phone...
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1.2
I didn't like
  • I was cheated and taken adavantage of
#930741
I then drive back to my other home and wait for another call about the parts being delivered to the store. Again I drive (2 days) to the store and the parts are again damaged. They are installed and the counter tops are to be installed, but they are measured wrong and have to be redone. 10 days later the remeasured counter tops are to be installed but they are so warped that they cannot be fixed properly. In the meantime the tenants have move out (no kitchen ) and I have lost rent income. It is now 14 months later and the kitchen...
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