Manufacturer: Home Depot Category: Remodeling Clear all filters (5 of 5 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
Home Depot installers of the cabinets used VELCRO to hold together parts of the cabinets and used damaged parts in their install. The Corian counter tops were made wrong and had to be redone. When the second set of counter tops arrived at the job site they were warped from being in the hot sun and stored at an angle. I told the installers that the counters were unacceptable but they installed them anyway. In order for the counters to be flat...
Read more
3.4
I liked
  • Variety of products
I didn't like
  • No follow through to resolve my problem
If you are a single, female, inexperienced in the home remodel field, do not choose Home Depot for your remodel. After I paid almost $10,000 to them for a kitchen remodel, I was left on my own to complete it, which I had no experience in. I prepaid for plumbing and appliance install but never received the service, and when I asked for a refund the store manager said I had to provide a receipt showing I paid someone else to do it! When I made a...
Read more
Anonymous

Anonymous If your complaint is true and you can support your statements with contracts you should have had no problem winning in small claims court. Why haven't you gone there rather th...

Anonymous

Anonymous Join the group, there is, no excuse, for , them, to act, like jerks. However, at least, you are letting people know, how you feel, maybe, they will, take heed, of this bad ...

Currently going through Home Depot's KBA kitchen & bath remodeling service. KBA has been the wrost company I've ever had to deal with. The sales rep who initially came in to go over things and give an estimate was great but since then, it's been a complete nightmare and joke of a company. No communication and trying to get a start date was impossible. Project was supposed to be started a month ago and has yet to be started. Our "prohect manager"...
Read more
One mistake and unfullfilled promise after another.Deliveries came unannounced, debris left in the middle of the living room for 6 weeks, appliances were never ordered (even though they were paid for), installation staff showed up seemingly only when the felt like it, and the overall lack of communciation with the store was terrible. What made the entire experience horrible was the ''customer service'' after the fact...staff didint take phone...
Read more
1.2
I didn't like
  • I was cheated and taken adavantage of
#930741
I then drive back to my other home and wait for another call about the parts being delivered to the store. Again I drive (2 days) to the store and the parts are again damaged. They are installed and the counter tops are to be installed, but they are measured wrong and have to be redone. 10 days later the remeasured counter tops are to be installed but they are so warped that they cannot be fixed properly. In the meantime the tenants have move out (no kitchen ) and I have lost rent income. It is now 14 months later and the kitchen...
Read more