Don't buy appliances there. | Home Depot in Lake Worth, Florida

1.0
Details
Your company should be ashamed!! Lured me into buying a kitchen set in November. Promised delivery December 16th so we could have them for the holidays. I took off from work & prepped our kitchen for delivery and you canceled. New date January 15th . I took off from work again & prepped our kitchen and you canceled again. I canceled our order. That is a terrible practice and will be spreading this situation to everyone I know including social media. HORRIBLE!!!
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1 comment
Anonymous
#1809014

Home Depot or any retailer doesn't manufacture appliances. When you order appliances the store provides you with a delivery date based on what they are told by the manufacturer.

Based on the extended times you state my guess is that you purchased either LG or Samsung appliances and the appliances aren't showing up on the ships from Korea as expected. If time is a critical factor it is never wise to purchase appliances that the store doesn't have in stock of one of their own warehouses.

Review
#1763698 Review #1763698 is a subjective opinion of poster.
Service
Home Depot Delivery Service
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Let the company propose a solution

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Verified Reviewer

Don’t buy large appliances from Home Depot

1.7
Details
I bought a washer and dryer online over a month ago, and it still hasnt been completely delivered or installed. Ive literally had to reschedule 6 different times. Twice they sent me damaged goods. One time they were a complete no show and twice they had to cancel cuz they either didnt have my product or didnt have someone to install. Its been a complete Clusterf$ck sh!tshow. I would have returned it by now but I bought with gift cards and dont want to ever shop there again with store credit.
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Review
#1763024 Review #1763024 is a subjective opinion of poster.
Service
Home Depot Delivery Service
Cons
  • Delivery service
Reason of review
Problem with delivery
Loss
$2500
Preferred solution
Deliver product or service ordered

Don’t count on a delivery | Home Depot

2.2
Details
We ordered a washer and dryer, took off from work to accept the delivery which was between 1:30 and 5 pm at 10 minutes after 5 the truck called and canceled the delivery. After calling Home Depot they did not even try to compensate us for our inconvenienc,we cancelled the order and will never order anything from them again. We just reordered from PC Richard and got the identical units cheaper. WIN WIN learned a lesson and saved money
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1 comment
Anonymous
#1802143

Mutual of Omaha. People you can count on in your time of need.

Review
#1755550 Review #1755550 is a subjective opinion of poster.
Service
Home Depot Delivery Service
Cons
  • Terrible customer service in returning anything
Reason of review
Problem with delivery
Tags
  • home depot delivery
1.0
Details
Well, appears that a third party (not Home Depot not Whirlpool) was scheduled to deliver my appliances today between 9:30 and 1:30 PER a call from GE (the delivery company). I live in an old high rise and the building had to cut the water off on my tier to install the...
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3 comments
Benjaman
#1790598

One of the worse days of my life...half the day on the phone THEN I went to the store in the rain for them to tell me OOPS the items I paid for won’t be here until after Christmas AND HOW AM I SUPPOSED TO HAVE DINNER???

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Review
#1734627 Review #1734627 is a subjective opinion of poster.
Service
Home Depot Delivery Service
Cons
  • Terrible delivery and customer service
Reason of review
Problem with delivery
Loss
$2500
Preferred solution
I want my products delivered tomorrow(did I mention I need to keep medicine for my mother in the fridge)....and I want to be reimbursed for the cost of the microwave for my horrible day.
Tags
  • GE delivery
  • Terrible Service And Experience B

Very pleased with dekivery | Home Depot in Phoenix, Arizona

5.0
Details
Barlow's Delivery Phoenix,AZ-- delivered our Maytag Washer on 11/23/19. order #0722559796 They kept us informed of time the day before and were prompt and professional. They answered any questions we had and were polite and well informed !!! The washer was bought from Home Depot N. Tatum,Phoenix, Clapping
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1 comment
Anonymous
#1782666

What does dekivery mean?

Review
#1716074 Review #1716074 is a subjective opinion of poster.
Service
Home Depot Delivery Service
Pros
  • Good selection of merchandise
Reason of review
On time delivery

No do not let Spirit Delivery Service anywhere near your home or neighbors home | Home Depot in Bethlehem, Pennsylvania

1.0
Details
Spirit Delivery Service for Home Depot is horrible. I now agree with all the bad reviews on this service. Home Depot needs to take the lead and distant themselves from Spirit Delivery Service. Thank the good Lord that my home has security cameras.
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Review
#1715963 Review #1715963 is a subjective opinion of poster.
Service
Home Depot Delivery Service
Reason of review
Bad quality

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Verified Reviewer

Buy elsewhere and check delivery performance. | Home Depot in Roswell-Alpharetta, Georgia

3.1
Details
8 Nov. 1019 - Instore purchase of washer and refrigerator. Delivery scheduled for 14 Nov. Washer was delivered but refrigerator remained on truck. Drivers refused to drive up my inclined driveway; refused help to move refrigerator on a hand truck. Next delivery was announced after calls to store for 5 days later. On 19 Nov. the exact situation occurred with refusal to drive the truck up my driveway. (I have had many trucks making delivery up my driveway) After numerous calls to the local store and to Home Depot corporate office: vague promises but NO DELIVERY as of 21 Nov. Refrigerator food rotting in temporary coolers in my garage.
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Review
#1713081 Review #1713081 is a subjective opinion of poster.
Service
Home Depot Delivery Service
Pros
  • Individual associates
Cons
  • Follow thru on delivery and install issues
  • Management
  • Rude manager
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Absolutely not! | Home Depot

1.0
Details
Horrible customer service! I was supposed to have a washer and dryer delivered today. I had the delivery scheduled between 1-5. They were supposed to call a half an hour beforehand. They called at 7:00 to let me know they weren’t going to be able to make it. Thanks because we took the day off of work! I will NEVER again purchase anything from this store!
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Review
#1711993 Review #1711993 is a subjective opinion of poster.
Service
Home Depot Delivery Service
Pros
  • Leaving the store
Cons
  • Horrible customer service
Reason of review
Problem with delivery

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Verified Reviewer

Do not depend on delivery as promised. | Home Depot

Botched delivery. Tried to blame cancellation on me, who waited four hours for a phone call and delivery. Neither happened. After trying to resolve the issue with both Home Depot and the delivery company with no help whatsoever from either, I managed to cancel the order. Will buy from someone else.
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Review
#1702985 Review #1702985 is a subjective opinion of poster.
Service
Home Depot Delivery Service
Pros
  • Always good service and products
Cons
  • Home delivery service completely unacceptable
  • Delivery company error
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
Tags
  • Appliance delivery

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Home Depot reviews
1.0
Details
I ordered a french door and they just plopped it in my driveway during hail season. I had to rally up people to help me move it inside the garage and found that it was the wrong door! Had to spend hours trying to get them to pick it up and deliver the right door-...
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Review
#1690304 Review #1690304 is a subjective opinion of poster.
Service
Home Depot Delivery Service
Pros
  • Employee service for help finding products
Cons
  • Lack of customer service
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • Bad Attitudes