Home Depot Customer Care Review from Irving, Texas
So today my husband and i go to the home depot on south shields blvd.In okc ok to pick up a few things as we do almost every day since we are contractors..
today how ever was one of the worst.. my husband reaches up to grab a small can of paint and splash paint goes all over him the floor just soaked him.. there were 2 employees that just looked then turned away didnt offer to get him a towel not anything unbelievable... So then after standing there kinda just surprised at what happened and no one trying to help him he starts walking to the front and he told someone what had happened and they're like oh no.....
So we get to the car i took pics of what happened and after a few phone calls to customer care finally Mitch the manager comes out but Mitch comes across like hes just to good to be even help you or that what just happened isnt a big deal.. well sir to me it is and to me you so lack of respect every time we have had to deal with you!! to me you are arrogant and ignorant and would seem like you would treat your customers with way more respect and what you do.. and now the one lady we spoke with well we were supposed to be getting a gift card within 2hrs of her phone call it is now 4:50pm and that still has not happened..
now my husband is back on the phone and whom ever he is talking to now is saying that the other women mislead him... REALLY i think something needs to been done about this.. i will not give up on this issue being resolved because that whole thing could have gone way worse... So get it together and stop lying about what y'all are going to do because we are not wrong in this it wasn't Howard paint it was your paint that was up on a shelf supposed to have been new so why was there no lid on the paint????
Here are the pics of this mishap..theres one i have many more and some of his chest where the paint soaked through and its really red so im thinking of taking him to make sure its not chemical burn
More Review Details
|Product or Service Quality|
|Layout of Store|
|Exchange, Refund and Cancellation Policy|
|Value for money|
|Discounts and Special Offers|
|Diversity of Products or Services|
|Ease of Use|
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "One year ago I had a kitchen installation including all stainless steel appliances and good quality cabinets. The job was done by Mr. Floors, contracted by Home Depot. ..."
- "We purchased a SS appliance package from Home Dumpot; I mean Home Depot during an construction project. The unit wasn't ready to accepted delivery but we accepted at the..."
- "I have the Allure flooring installed in my kitchen and hallways for more than a year . After the first few months we noticed the gaps between the planks were..."
- "I received a letter from GECU stating that I was "pre-approved" for a credit card. When I call to inquire, I was told that I did not qualify. When I..."
- "I had booked my travel from Mumbai to London via Abu Dhabi via Etihad Airways and have had the most horrible and horrid experience I have had in my lifetime..."
- "Surprise by hubby purchased me my 1st real life like doll was a huge disappointment & cost way to much-Abby Rose, described as real like, blue eyed baby-has purple eyes,..."
- "I was told by one of the Staff members of this Community that there was a Move- in special of $99 and $500 off 1st four months. This Staff Member..."
- "Someone sent me a $15 dollar egift card for pizza hut and I paid the remaining 1 dollar balance it was and they sent me the confirmation saying they would..."
- "These people sold a vehicle that didn't make it 13 miles and they offer to pay for a tow after I paid them 1252 in cash!!! These people are unethical..."