Product: Home Depot Customer Care Clear all filters (0 of 137 reviews match)
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They do not stand by their warranty and will not work with you when their products fail. I tried to get help from both the Bethel Park store and the online system where I bought the product and neither were willing to assist. Won't shop there again.
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Anonymous
Anonymous

You Do Not have a warranty with Home Depot. You have a warranty with another company. Call That company. Why are you complaining about Home Depot when you need to be complaini...

1.0
Product
Home Depot Customer Care
I didn't like
  • Customer service and warranty support
#1418072
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Home Depot - Terrible customer service

After 6 months of waiting for a kitchen completion and delay and damaged deliveries they don’t get back to you nor send updates save yourself some grief go with another company this box store doesn’t care about the small consumers.
1.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
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Home Depot Customer Care
#1414271
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Home Depot - Price match is garbage-buy at Best Buy!!
Home Depot - Price match is garbage-buy at Best Buy!!
I attempted to do a price match with Home Depot price match guarantee. Listed the appliance LBNC15221V for example. 1998.00 at Home Depot VS 999.99 at Best Buy 1000 higher at Home Depot??? So had it verified by Home depot by phone who said three different times someone...
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Anonymous
Anonymous

They approved the price match. Said a certain department had to call never did call. Tried several times promised a call back oh 6 times, never called. Also mr Anonomous, the ...

Anonymous
Anonymous

Home Depot specifically states that they do not match sale or clearance prices. That is a sale price listed on the Best Buy web page. That is why they wouldn't price match it.

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Home Depot Customer Care
#1305946
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I asked a gentleman in one of the aisles for help in plumbing, I'll be there in a minute. 10 minutes later no help, a woman heads down the aisle, asks for help, he jumps right on it. Is it because I'm a man! Gender discrimination! He still hasn't come over to plumbing!...
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Anonymous
Anonymous

Does he work in the plumbing department? When you are in a big box store with multiple departments the employees aren't trained to know everything. Perhaps he worked in a diff...

3.3
Product
Home Depot Customer Care
#1353759
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Home Depot And your c/c hacking
Home Depot And your c/c hacking
When I filed my lawsuit in 2007 in federal court in Green Bay Wisconsin Parent v Home Depot and Citibank. You knew from my case and depositions that your employees can go on the POS system and run off whatever credit cards they want,one right after the other doesn’t...
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Home Depot Customer Care
#1255934
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I went to purchase a refrigerator at my Home Depot in Palm Coast Florida. I wanted to use my 10% Military discount but was told I could not use it because the refrigerators were already marked down for Memorial Day. Even after I told them that Lowes would honor my...
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Anonymous
Anonymous

I spent 6 years in the military but cannot get a military discount because HD LIMITS THE DISCOUNT to active or retired military. So much for “thank you for your service”.

Anonymous
Anonymous

Vets complaining about discounts is getting pretty old. For every vet complaining on the Home Depot board swearing they won't be back and will be shopping at Lowes from now on...

1.0
Product
Home Depot Customer Care
I liked
  • Product
I didn't like
  • Unwilling to provide military discount
#1265366
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I purchased a zero turn mower manufactured my GXI from Home Depot and took delivery on June 5th. From June 5th to July 18th my mower has been inoperable 20 of those days. Put aside the fact that with less than 30 hours on the machine I shouldn’t be having to do any...
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1.0
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Home Depot Customer Care
#1307095
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I ordered several items from Home Depot and shipped everything except 1 item which came out of West Coast. Home Depot received the order on July 11 and did not send out until July 13th were the Vendor sent it out to me . Left July 14th West Cost. today is July 18th and...
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Home Depot Customer Care
#1306501
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Today my husband and I went to Home Depot in Hiram and went to check out and he showed his license and the girl whose name is Lori and she would not honor him being a Veteran. Of course he told her he would never shop there again and walked out. He thought about it and...
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Anonymous
E. Washington

MORE STEALING LESS DOING installation services could be better done by a team of frogs and owls. Company did not stand behind their work. AWFUL customer service care. A tech c...

Product
Home Depot Customer Care
#1281949
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Home Depot Deceptive Deferred Interest Charges
Be careful of the deferred interest charges with your The Home Depot Credit card. They don't put anything on your bill for you to be able to allocate your payment to the 'deferred interest' charges. All of your payment goes to the 'revolving balance'. They claimed this...
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1.0
Product
Home Depot Customer Care
I didn't like
  • Deceptive credit practices
#1224476
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