Product: Home Depot Customer Care Clear all filters (0 of 125 reviews match)
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I purchased a zero turn mower manufactured my GXI from Home Depot and took delivery on June 5th. From June 5th to July 18th my mower has been inoperable 20 of those days. Put aside the fact that with less than 30 hours on the machine I shouldn’t be having to do any...
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1.0
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Home Depot Customer Care
#1307095
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I ordered several items from Home Depot and shipped everything except 1 item which came out of West Coast. Home Depot received the order on July 11 and did not send out until July 13th were the Vendor sent it out to me . Left July 14th West Cost. today is July 18th and...
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Home Depot Customer Care
#1306501
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Home Depot - Price match is garbage-buy at Best Buy!!
Home Depot - Price match is garbage-buy at Best Buy!!
I attempted to do a price match with Home Depot price match guarantee. Listed the appliance LBNC15221V for example. 1998.00 at Home Depot VS 999.99 at Best Buy 1000 higher at Home Depot??? So had it verified by Home depot by phone who said three different times someone...
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Anonymous
Anonymous

They approved the price match. Said a certain department had to call never did call. Tried several times promised a call back oh 6 times, never called. Also mr Anonomous, the ...

Anonymous
Anonymous

Home Depot specifically states that they do not match sale or clearance prices. That is a sale price listed on the Best Buy web page. That is why they wouldn't price match it.

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Home Depot Customer Care
#1305946
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Ever call the Rockland Home Depot ? Plan on being on hold for at least 5 minutes before they pick up and then another 5 minutes when they try to connect you to the right department. And that's if you're so lucky to have someone pick up the phone. I ordered blinds back...
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Anonymous
Anonymous

Have you ever been in a store taking to a salesperson and had someone walk in-between you and the salesperson you were talking to and start asking questions? Pretty rude, righ...

1.0
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Home Depot Customer Care
#1284504
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Today my husband and I went to Home Depot in Hiram and went to check out and he showed his license and the girl whose name is Lori and she would not honor him being a Veteran. Of course he told her he would never shop there again and walked out. He thought about it and...
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Anonymous
E. Washington

MORE STEALING LESS DOING installation services could be better done by a team of frogs and owls. Company did not stand behind their work. AWFUL customer service care. A tech c...

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Home Depot Customer Care
#1281949
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Home Depot And your c/c hacking
Home Depot And your c/c hacking
When I filed my lawsuit in 2007 in federal court in Green Bay Wisconsin Parent v Home Depot and Citibank. You knew from my case and depositions that your employees can go on the POS system and run off whatever credit cards they want,one right after the other doesn’t...
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Home Depot Customer Care
#1255934
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I am having the same type of experience with Home Depot,

What bothers me the most is you would think Home Depot would do something to correct they're horrible mistakes and Devastation to other companies and people.. What makes this company so bad is they will not correct their mistakes, !!!!!! Shame on you Home Depot
1.5
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
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Home Depot Customer Care
#1255577
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Home Depot - BS return policy
I have two multipurpose prayers brand new in the box purchased at Home Depot In Humble TX. I was denied because I didn't have a recite . Even though product is (New & unopened box) . They told me to wait 90days and come back and then I would be able to return them. I...
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Anonymous
Durpa

No receipt means no return!!! How is this difficult? Your assumption is NOT THEIR FAULT!!! There is no excuse for not bringing a receipt to do a return. If you lost it then su...

Anonymous
Anonymous

I doubt you understood what they said. If they won't take them back now, they aren't going to take them back in 90 days either. The problem is you don't have a receipt. Don't ...

2.0
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Home Depot Customer Care
#1252532
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Home Depot use to give discounts to veterans .Every time that I have tried to use it I get a different customer service rep.response. They told me today that now it must be service connected disability.Back in the day all I had to show was show my veterans license. Why...
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Anonymous
Anonymoustx

The types of veterans cards eligible for discounts are posted in an area of the store. The reason why it needs to say service connected is because anyone can get va healthcare...

Anonymous
Ron Wade

You will usually find there are two types of people in America. Those with common sense and respect for people that put their lives on the line to protect them and their "righ...

2.7
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Home Depot Customer Care
#1251889
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I selected the flooring at home depot and scheduled a measurement 2 weeks ago and paid the $35 fee. I received an email reminder about the appointment yesterday. Today--no one called or showed up. I called the 800 number: Yes, they had the appointment recorded. Yes, I...
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Anonymous
Anonymous

What is Menards going to do for you? They do not install and they do not come out and measure. You will be able to get names of local contractors at Menards who will install a...

1.0
Product
Home Depot Customer Care
I didn't like
  • Failure to show up for appointment
#1248622
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