3.1
Details
So I finally used the gift card from Home Depot and I am a Veteran. So you should get 10 percent. The store was closing and instead of show my VA card 1st I gave her (woman ringing me out) the gift card first and then I stated oh yeah I am a Vet to get my 10 percent....
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1 comment
Anonymous
#1810527

Sounds like you are a pain in the *** customer. Waiting till closing time to hit the register and then asking for a discount after the payment is being processed.

Of course they are going to have to ring the entire transaction again and the only way to get your money back from the first one is to refund it. Don't blame them that you didn't mention your discount and that yo feel the need to check out at closing time.

Review
#1765423 Review #1765423 is a subjective opinion of poster.
Service
Home Depot Customer Care
1.0
Details
I purchased a washer and dryer in October. I came in to by the items due to a promotional letter I received that stated I could have the interest deferred with an amount over $1000. I made it a point to the clerk at the Home Depot in Naples on Airport Road that I...
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Review
#1761777 Review #1761777 is a subjective opinion of poster.
Service
Home Depot Customer Care
Cons
  • Incompetence
Reason of review
Poor customer service
Preferred solution
Consideration

Don’t go | Home Depot in Waterbury, Connecticut

1.0
Details
Order a washer and dryer dryer was fine. Washer had a crack across the controls we refused customer care said we will have a new one brought to us with in a few days they sent email saying when it would come then a phone call comes on the day it was supposed to be here saying it's not coming until the following day with a special needs son its been costing $30 a day at laundry mat for two weeks WE Will NEVER go back. Have spent more at the laundry mat then on the washer we havent got
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Review
#1747077 Review #1747077 is a subjective opinion of poster.
Service
Home Depot Customer Care
Pros
  • Close by
Cons
  • Would never return to home depot
Reason of review
Poor customer service
Preferred solution
Price reduction
Tags
  • Customer Care Not Helpful

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.3
Details
Because of the experiences I had over the following 30 days, I will NEVER shop at Home Depot for anything priced over $100 again. Apparently, Home Depot uses 3rd party contractors for nearly every aspect of an online large appliance order. And ALL OF THEM NEED TO BE...
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2 comments
Anonymous
#1798916

You should have gotten all your money back.

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Review
#1744936 Review #1744936 is a subjective opinion of poster.
Service
Home Depot Customer Care
Pros
  • Fast
  • Cheap
Cons
  • Defective
  • Unfriendly
  • Incompetent
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details

Update by user Dec 09, 2019

No

Original review posted by user Dec 08, 2019

I bought a washer & dryer at Home Depot. I was offered $100 credit if I applied for their credit card, and we could apply for the 11% Rebate too, what a great deal, right? I asked for a price match the next week because they went on sale because I got the credit...
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2 comments
Aneesh
#1787365

If I can't trust the word of the salesmen/employees at Home Depot I made a good choice not to shop there. I'll make sure to pass that information on to family and friends!

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Review
#1726146 Review #1726146 is a subjective opinion of poster.
Service
Home Depot Customer Care
Cons
  • Very poor customer service
Reason of review
Pricing issue
Loss
$175
Preferred solution
I feel that I should have received the Price Match and the 11% Rebate as promised.

Sales are coming. | Home Depot

4.5
Details
My local store in Barstow Ca, is clean and the customer servis is second to nun. Every employee well try to help you, or get someone that can.
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Review
#1715224 Review #1715224 is a subjective opinion of poster.
Service
Home Depot Customer Care
Pros
  • Employees
Cons
  • Dont do roofing
Reason of review
Good customer service

I would not recommend | Home Depot in Tilton, New Hampshire

1.0
Details
I was shopping at home depot in tilton n.h. awful experience.All the checkouts were self checkout!!Hello..if i have to scan my own items,i should be paid for it,or at least given a discount...when i complained about it,i was told basically to get over it!! But dont worry,i will just shop at Lowes now..they have humans to check you out there...thankyou
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2 comments
Anonymous
#1780647

Good for you, Go stand in line and wait and wait for one of their humans to check you out. I'll be in and out of Home Depot while you are waiting in line because I could quickly checkout with one of their self service registers.

Anonymous
#1780859
@Anonymous

Hahaha good luck with that.. And the corporation will continue to cut jobs so you can do your own scanning....lol..Ohh and remember to separate and count every nail....

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Review
#1713742 Review #1713742 is a subjective opinion of poster.
Service
Home Depot Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
Purchased a full set of appliances that were delivered while i was in the hospital to a rental unit, 10 days later upon viewing appliances, all were damaged, they will do nothing to replace them, dont buy at home depot..
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3 comments
Anonymous
#1778125

As they only deliver when someone 18 or older is at the delivery site to accept delivery I will assume someone let them in and signed for the delivery. Why, if you weren't going to be there for the delivery didn't you have someone responsible enough to look at the appliances there? After 10 days out of their possession how are they to know when or where they were damaged?

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Review
#1709508 Review #1709508 is a subjective opinion of poster.
Service
Home Depot Customer Care
Reason of review
Poor customer service
Loss
$2000

Manager complain | Home Depot in South Antelope Valley, California

2.0
Details
False advertising, manger was rude and disrespectful!
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1 comment
Anonymous
#1771108

Back up your claim. What was falsely advertised and what did the manager do?

Review
#1696395 Review #1696395 is a subjective opinion of poster.
Service
Home Depot Customer Care
Cons
  • Price match policy is fraud never any help in isles or loading
Reason of review
Poor customer service
Loss
$12000
Preferred solution
Price reduction
Tags
  • Being Jerked Around

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Home Depot reviews
1.0
Details
I avoided getting scammed on a phone call, after buying 8 Sephora gift cards at the Home Depot in Maplewood MN. I bought 4000 in Sephora gift cards on 9/23/19. However, I hung up on the scammers just in time before I gave them any of the gift card information. So I...
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3 comments
cold1
#1763486

This sounds like a story full of B.S.. Mo one is going to go into Home Depot an buy $4,000 worth of Sephora gift cards.

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Resolved
Review
#1683211 Review #1683211 is a subjective opinion of poster.
Service
Home Depot Customer Care
Cons
  • Unethical and stealing from customers
Reason of review
theft
Loss
$4000
Preferred solution
Full refund