Product: Home Depot Customer Care Clear all filters (0 of 119 reviews match)
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Ever call the Rockland Home Depot ? Plan on being on hold for at least 5 minutes before they pick up and then another 5 minutes when they try to connect you to the right department. And that's if you're so lucky to have someone pick up the phone. I ordered blinds back...
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Anonymous
Anonymous

Have you ever been in a store taking to a salesperson and had someone walk in-between you and the salesperson you were talking to and start asking questions? Pretty rude, righ...

1.0
Product
Home Depot Customer Care
#1284504
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Today my husband and I went to Home Depot in Hiram and went to check out and he showed his license and the girl whose name is Lori and she would not honor him being a Veteran. Of course he told her he would never shop there again and walked out. He thought about it and...
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Anonymous
E. Washington

MORE STEALING LESS DOING installation services could be better done by a team of frogs and owls. Company did not stand behind their work. AWFUL customer service care. A tech c...

Product
Home Depot Customer Care
#1281949
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Home Depot use to give discounts to veterans .Every time that I have tried to use it I get a different customer service rep.response. They told me today that now it must be service connected disability.Back in the day all I had to show was show my veterans license. Why...
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Anonymous
Anonymoustx

The types of veterans cards eligible for discounts are posted in an area of the store. The reason why it needs to say service connected is because anyone can get va healthcare...

Anonymous
Ron Wade

You will usually find there are two types of people in America. Those with common sense and respect for people that put their lives on the line to protect them and their "righ...

2.7
Product
Home Depot Customer Care
#1251889
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I selected the flooring at home depot and scheduled a measurement 2 weeks ago and paid the $35 fee. I received an email reminder about the appointment yesterday. Today--no one called or showed up. I called the 800 number: Yes, they had the appointment recorded. Yes, I...
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Anonymous
Anonymous

What is Menards going to do for you? They do not install and they do not come out and measure. You will be able to get names of local contractors at Menards who will install a...

1.0
Product
Home Depot Customer Care
I didn't like
  • Failure to show up for appointment
#1248622
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I Like Home Depot much better than Lowes. The difference is like night and day. I can walk into any Lowes at any location and expect the same *** service from the grumpy disorganized clerks that have to work with outdated computer systems. I can walk into any Home...
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4.8
Product
Home Depot Customer Care
I liked
  • Supervisor at customer care
  • Cashier
  • Service
I didn't like
  • Website is slow to search
#1243359
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You need to make copies of all of your receipts. With the thermal register tape that fades over time (quick time), you will not be able to return anything without it. When doing a project at home, you get what you think you are going to need and if you sont need it,...
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Anonymous
Durpa

Do you not own a smartphone? It takes a few seconds to take a picture. By doing so you have a visual record not only for yourself but for the return ppl. If it’s clearly visib...

Anonymous
Anonymous

Quit buying products you don't need and letting then sit around and you won't have this problem. I always hate it when people return products they have let sit around a projec...

Product
Home Depot Customer Care
#1238530
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April 12, 2018 was shopping at Home Depot in Woodbury for a few simple items. Found them with no problem until I go to check out. Self checkout I thought would be fast and simple...WRONG! The registers would work half the time and only 2 cashiers working. One poor girl...
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Anonymous
don berlin

home depot sucks

3.5
Product
Home Depot Customer Care
#1232801
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I needed my delivery for my washer and dryer delayed. Because it was past 30 days the delivery people couldn’t help me out. They said there wasn’t anything they could do. There is ALWAYS something someone can do. I was sick and my husband had a stroke and I spend a lot...
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Anonymous
Anonymous

If you're not ready for the appliances just get a refund and buy them when you need them. Stores are there to sell products, not act as a storage facility.

3.4
Product
Home Depot Customer Care
#1231668
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I went into the home depot on linton blvd in Delray Beach with my mother we both wanted to purchase a shower receptor and make an appointment to have it installed. I waited an half hour to speak with someone who will be able to help us out "we were ingnored "We walked...
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Product
Home Depot Customer Care
#1225465
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Home Depot Deceptive Deferred Interest Charges
Be careful of the deferred interest charges with your The Home Depot Credit card. They don't put anything on your bill for you to be able to allocate your payment to the 'deferred interest' charges. All of your payment goes to the 'revolving balance'. They claimed this...
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1.0
Product
Home Depot Customer Care
I didn't like
  • Deceptive credit practices
#1224476
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