Product: Home Depot Carpet Installation Clear all filters (0 of 13 reviews match)
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Went to home depot for carpet installation. They outsource this process to private companies. This company was unprofessional. I did not see in the “pre-installation checklist” that I needed to remove paintings from my walls. The technician brought in a large roll of...
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1.7
Product
Home Depot Carpet Installation
I liked
  • Ease of purchase
I didn't like
  • Customer service more line no service
#1226567
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We were told that our price included furniture moving, removel and depostly if the carpet. They informed us just days before the install that they wont remove the carpet, and that we have to out down this stuff. They also wont take the carpet. I wish they could of...
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3.3
Product
Home Depot Carpet Installation
#1194798
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Was told certain rooms would be done but when they got here today installers didn't bring the carpet for the one room and didnt bring carpet for familyroom & steps that was supposed to be done today. Two days of installation & we were not told of any change....
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2.9
Product
Home Depot Carpet Installation
I didn't like
  • No communication
  • Policy
#1148529
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Home Depot - LifeProof Carpet
I had LifeProof carpet installed by Home Depot in my family room. The sales person went on and one about how great of a carpet this was for pet owners. Within 30 days the carpet snagged. My puppies were playing and one of the puppies got their collar stuck on one of...
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Anonymous
anonymous

Any carpet with a loop is terrible for pets. The material in those carpets are extremely stain resistant but a carpet with loops can have pulls occur when animals get their cl...

1.0
Fairlawn, Ohio
Product
Home Depot Carpet Installation
I didn't like
  • Home depot corporate office decision
#1131325
Reply to reviews
2 years ago I had to pay them $35 to measure for carpeting, which I was told would come off of the price of the sale, when I purchased the carpet from them. When they came to measure, the person who did the measuring told me they could not tell me how many square yards...
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Anonymous
Anonymous

finally a op who uses brains/instinct & prevents bad work/efficiency instead of wasted effort complaining afterwards

Anonymous
Anonymous

finally a op who uses brains/instinct & prevents bad work/efficiency instead of wasted effort complaining afterwards

Product
Home Depot Carpet Installation
#1110918
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On April 2nd, my wife and I visited our local Home Depot here in Danbury CT to shop for replacement carpet for our living room. Originally, what drew us to Home Depot was that they advertised that they carried Mohawk carpet for sale. Once inside the store, we found...
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1.0
Product
Home Depot Carpet Installation
I liked
  • How they lied
I didn't like
  • There broken promises
#1040838
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They removed our carpet, then said they did not have the new carpet. We've tried to get a simple carpet installed on 7 occasions and still walking on carpet pad 2 months later. I've had numerous managers call and say they'll take care of everything next time, but the...
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Product
Home Depot Carpet Installation
#951065
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Ordered carpet with installaltipn within 1-2 wks. Romanoff installers never called to scehule install...had to call them! Install 5 wks later and poor install...loose with very visable seems. Hard to get manager at HD and Romanoff to return our calls...3 wks later...
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Anonymous
Kristine

Had the same experience, no actually it was worse, with Romanoff and Home Depot. I will never use either company ever again due to horrible customer service. Ordered carpet in...

Product
Home Depot Carpet Installation
#912640
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I bought carpet early last week and vinyl floor last Friday. I was told i would get a call about installation Monday. I did not and called about it They said my phone # wrong on order, despite my telling them that last week. So Tuesday the carpet install called and...
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Product
Home Depot Carpet Installation
#910600
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They have been doing carpet installation last 2 and half month but still not completed.. I lost hope on them. Installers came 3 times, but full material not delivered. They agreed they have system problem. I don’t know how to proceed with them. They installed 70% with...
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Anonymous
Anonymous

Call Customer Care or dispute the charge if you used a credit card.

Product
Home Depot Carpet Installation
#902912
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