Manufacturer: Home Depot Category: Installation Clear all filters (7 of 7 reviews match)
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They removed our carpet, then said they did not have the new carpet. We've tried to get a simple carpet installed on 7 occasions and still walking on carpet pad 2 months later. I've had numerous managers call and say they'll take care of everything next time, but the...
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I bought carpet early last week and vinyl floor last Friday. I was told i would get a call about installation Monday. I did not and called about it They said my phone # wrong on order, despite my telling them that last week. So Tuesday the carpet install called and...
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They have been doing carpet installation last 2 and half month but still not completed.. I lost hope on them. Installers came 3 times, but full material not delivered. They agreed they have system problem. I don’t know how to proceed with them. They installed 70% with...
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Anonymous

Anonymous Call Customer Care or dispute the charge if you used a credit card.

Home Depot Carpet Installation Review

#912640
Ordered carpet with installaltipn within 1-2 wks. Romanoff installers never called to scehule install...had to call them! Install 5 wks later and poor install...loose with very visable seems. Hard to get manager at HD and Romanoff to return our calls...3 wks later someone FINALLY came to fix! Will NEVER shop at HD again!!!! Customer service SUCKS!
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VERY PISSED!!!!!! I waited with anticipation for this day to come, all excited that the carpet was going to be installed today. I Asked if they would put cork tile down first and they said no problem in the initial measurement that cost me thirty dollars. Come...
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Anonymous

Anonymous I had this experience with a dryer I bought - they said if they installed it that the warranty would be void! I think they were probably too lazy - our Home Depot outsources d...

Had carpet installed , it fell apart within in a few weeks.You could see every seam. Also the installer was rude , he damaged my furniture left holes in my walls as well as glue all over place. Used roofing nails on the transition strip. HORRIBLE customer service was...
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Anonymous

Anonymous Home Depot didn't manufacture the cheap a55 carpet you bought AND they didn't install it. They just subcontracted someone to install it and give Home Depot what would have bee...

Some one needs to know how I was treated. Please read my review. I have never been treated so badly after spending so much money, in my life. You may even want to google the reviews others have left on the internet in regards to the service they have received. I...
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Anonymous

Anonymous The problem is that the actual company that did the installation got paid less then half what they would have if they had done the job on their own instead of contracting with...

4.6
I liked
  • Quality of the carpeting
I didn't like
  • Every thing else
#752650
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