Worst service ever once our card was charged!Paid 19k 2 months before project started.
And have horrible customer service and follow up on remodel with Sacramento Ca office Lady in office was very rude and not very co-op with people that work! Almost every contractor that came to my house for my kitchen remodel did not call and confirm & was late! I did follow up my self reps that did tear out of tile and counter install did not speak English and could not understand, they did not drape off house was covered in dust , Chad did cabinets and a great job but still have 1 wrong size door and drawer! No follow up on that either.
And backsplash is horrible missing stones and they r falling out one by one cut and measured wrong looks horrible! Not turn key ready like was promised by rep Laura out of Fresno, Ca.
Not happy will be contacting BBB and everyone else I can until this is corrected!
More Review Details
What I liked
What I disliked
- Install service
- Reason of review:
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Home Depot Kitchen Remodeling Services
- Review category
- Supermarkets and Malls
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "Bought a washer and dryer from Home Depot. The dryer was damaged and had to be replaced. the washer was to be leveled and was not done. A week later..."
- "Most of us can relate to feeling ripped off by a “Big Box Company” and that there are no options but to take it. It’s unfortunate but true. I mean..."
- "I had the Home Depot install a granite countertop. About 14 months after installation, I noticed a hairline crack on the countertop in front of the sink.I called the..."
- "Purchased these green beans a day ago. I don't know what is in it but it is nasty. I would like to be contacted about this. I don't know if..."
- "i sent in my complaint 2 weeks ago....where is it? it is the same situation with the freezer leaking water because the defrost does not work and ice builds up...."
- "Hi all of you. My name is Rachel Mirelez. I have been with preview models for coming up on a year and It has been the most amazing experience ever...."
- "I first received an e-mail stating my business had been reviewed. It showed a mediocre rating by the CEO of MyLife, whom I have never met not had any..."
- "I purchased Martha Stewart Living kitchen cabinets with Home Depot in Atascadero, CA in May 2014. The upper cabinets were white high gloss laminate called "Picket Fence". The original..."
- "I purchased leather furnature from Living Spaces with extended warranty. They had no record of extended warranty which I have the paperwork. They claim that since I moved from original..."