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2.2

2nd repair of microwave. 1st took 6 weeks, 2nd is in 7th week and not repaired yet.

No communication with service persons, Made over 3o calls. Don't care about consumer. HD is spending many more $$ than replacing with new MW.

Absolutely unbelievable ti is taking so long to get a Microwave repaired. Terrible customer servcie.

User's recommendation: policy is not worth the hassle!!

Monetary Loss: $150.

Preferred solution: Apology.

Home Depot Cons: Lousy custo, Er service, Extended warranty a joke.

Location: 6701 West Alameda Avenue, Denver, CO 80226

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