2nd repair of microwave. 1st took 6 weeks, 2nd is in 7th week and not repaired yet.
No communication with service persons, Made over 3o calls. Don't care about consumer. HD is spending many more $$ than replacing with new MW.
Absolutely unbelievable ti is taking so long to get a Microwave repaired. Terrible customer servcie.
User's recommendation: policy is not worth the hassle!!
Monetary Loss: $150.
Preferred solution: Apology.
Home Depot Cons: Lousy custo, Er service, Extended warranty a joke.
Location: 6701 West Alameda Avenue, Denver, CO 80226