We ordered flooring and paid $1900.00 upfront on 8-9 2010.After countless calls, we're still waiting. It was supposed to be 7 to 10 business days.
We even called the parent corporation to complain, and they say they will check it out and call back. They don't.They just don't seem to care.When i complained today, and told the store manager we might cancel the order, he had the audacity to say he wouldn't charge us a restocking fee if we canceled the order. Like we would have paid that for their incompetence.
Never again will we do any large purchases from them. Go to lowes or somewhere that cares about their customers.