Home Depot hangs banners from the ceiling with promises that are repeated on the receipt: Return anything anytime for a full refund. HA!
I purchased a $120 drill set that did not work. I returned it two weeks later with the receipt. Home Depot's TRE system "denied" the return. The manager would not over-ride it.
Home Depot sold defective merchandise to me and then would not authorize the return of the same merchandise even though I had a receipt. I cut-up my Home Depot credit card and now shop at Lowe's and ACE Hardware.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $130.
Preferred solution: Full refund.