Contact Information

Home Depot Phone Numbers

Toll-Free Number:

  • (800) 466-3337

Consumer Account:

  • (800) 747-3787 Canada
  • (866) 875-5488 US

Customer Service:

  • (877) 946-9843 Major Appliances
  • (800) 553-3199 To opt-out
  • (800) 793-3768
  • (800) 430-3376

Headquarters:

  • (770) 433-8211

Media:

  • (770) 384-4646 US
  • +1 416 386 5847 Canada
  • (800) 466-3337
  • (770) 432-9930
  • (860) 496-8620
  • (866) 451-1357
  • (503) 774-6342
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Corporate Office Address:

Home Depot, Inc.
2455 Paces Ferry Road
Atlanta, Georgia 30339-4024
United States

Other Info:

The Home Depot Store Customer Care Hours
Monday - Friday: 8 a.m. - 8 p.m. EST
Saturday and Sunday: 9 a.m. - 6 p.m. EST

Help in Social Networks:

Summary of Home Depot Customer Service Calls

68 TOTAL
CALLS
26% SUCCESSFUL
CONNECTIONS
07:17 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Home Depot to Ask about:

Payments and Charges Question:

  • “Billing”
  • “Payment”
  • “Looking for reimbursement check”

Cards Question:

  • “Credit card”
  • “Report credit card stolen”
  • “Gift card” , Review # 1667652

Shipping and Delivery Question:

  • “Washer not delivered”
  • “Delivery”
  • “Door knobs missing from bathroom fixture was promised it will be delivered a week ago”

Staff Question:

  • “Bad customer service”
  • “*** customer service”
  • “Manager complain” , Review # 1696395

Request for Information Question:

  • “I have a question for you guys concerning 10-point veteran's discount”
  • “Trying to find out if you carry 3/8 drywall”

Account Question:

  • “I need to unblock my account”
  • “Account problems”

Return/ Replace Question:

  • “Returns”
  • “Front door replacement”

Refund Question:

  • “Refund”

Employment Question:

  • “I need my unpaged wages”

Product/ Service Question:

  • “My dyer is not working it need someone. To servicer come out to service”

Other Question:

  • “Damage back patio door”
  • “Repair for snowblower”
  • “Can't get appliances installed” , Review # 1749139

Home Depot Rating Stats

2.1 out of 5 stars
based on 1008 reviews
See all 2542 reviews

Rating trend

About

Top Home Depot Services

Customer Care, Delivery Service, Installation

Top Home Depot Products

Warranty, Gift Card, Protection Plan

Home Depot Pros and Cons

Pros: Location of store, Location, Service at the store, Product selection, Product availability

Cons: Lack of customer service, Customer service, Unwilling to fix problem, Terrible customer service, Poor customer service

Summary

The Home Depot, Inc. is a large retailer of home improvement supplies. The company was founded by Pat Farrah, Bernard Mamrcus, and Arthur Blank in 1978. Its headquarters is based in Atlanta, Georgia, United States. Home Depot provides a broad range of products under the following categories: Garden Supplies, Flooring, Home Appliances, Building Materials, Hardware, and many more. The company also specializes in tools, paints, plants, lumber, and plumbing. Home Depot has 90 distribution centers which serve more than 2000 stores in the United States. There are also Home Depot locations in the United Kingdom, Canada, China, Mexico, and South America. Interline Brands is a subsidiary of The Home Depot, Inc.

Home Depot reviews and complaints

Home Depot is ranked 59 out of 482 in Supermarkets and Malls category

Area Served

USA, Canada

Payment Methods

MasterCardVISAAmerican ExpressDiscoverPayPal

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Home Depot Stats

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