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Contact Home Depot Customer Service

Home Depot Phone Numbers and Emails

Toll-Free Number:

  • (800) 466-3337
Call customer service
Send Message

Customer Service:

  • (800) 668-5336
    Commercial Revolving Canada
  • (800) 685-6691
    Commercial Revolving Cards U.S.
  • (877) 946-9843
    Major Appliances Support
  • (800) 395-7363
    U.S. Commercial Accounts
  • (800) 677-0232
    U.S. Consumer Account
  • (770) 432-9930
  • (860) 496-8620
  • (866) 451-1357
  • (503) 774-6342
  • (253) 638-0258
  • (805) 375-6680

Accounting/ Billing:

  • (888) 308-5080
    Canada Commercial Accounts
  • (800) 747-3787
    Canada Consumer Accounts
  • (866) 875-5488
    US Consumer Accounts

Headquarters:

  • (770) 433-8211

Jobs/ Career:

  • (866) 698-4347

Media:

  • (800) 553-3199
    Opt-out
  • (770) 384-4646
    US
  • +1 416 386 5847
    Canada
  • +52 818 155 6869

Sales/ Reservations:

  • (800) 430-3376
    Online Order Support

Home Depot Emails:

Customer Service
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
PR Inquiries
Is this your business?

How to Contact Home Depot Customer Service?

Most Popular Number:

(800) 466-3337
Total calls: 2 945 Issues resolved: 142 Last call: Jun 16, 2025
author avatar
PissedConsumer Reporter

Home Depot's customer service phone number is 1-800-430-3376. You can reach out to this number to connect with their customer support team for assistance with your Home Depot purchases, inquiries about products or services, or to address any issues or concerns you may have.

If you need to contact the Home Depot's customer complaint service, their operating hours are Monday through Friday, from 8 a.m. to 8 p.m. EST, and on weekends (Saturday and Sunday), they are available from 9 a.m. to 6 p.m. EST. Please ensure that you contact them within these specified times for the most effective assistance with your concerns or complaints.

If you want to reach a live person at The Home Depot, you should call their customer service number, which is 1-800-430-3376. Once you make the call, you will hear automated voice prompts. Pay attention to these prompts and respond as directed. They will guide you to select certain numbers that correspond with the nature of your concern or inquiry.

Following these prompts will ensure your call is routed to the appropriate department where a live representative can assist you. Call during their customer service hours for the most efficient assistance.

Home Depot Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Home Depot Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    73% phone 27% email
  • The best phone number to call Home Depot is 8004663337. 83% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 61% of customers reported contacting a real person successfully.

  • The average hold time is from 3 to 5 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 5 minutes.

  • Be prepared for the call as Home Depot may ask you for the following information to identify you as a customer: first and last name, phone number or email.

View full overview ›
PissedConsumer Club

Contact Information

Home Depot Website:

Home Depot Help Center:

Corporate Office Address:

Home Depot, Inc.
2455 Paces Ferry Road
Atlanta, Georgia 30339-4024
United States

Other Info (opening hours):

Hours (EST):

Monday - Friday: 8:00am - 8:00pm

Saturday - Sunday: 9:00am - 6:00pm


Other Location:

1300 Park Center Drive

Austin, TX 78753

More contact details

Home Depot Customer Service Reviews

1.5 / 5
Poor
Lucas B Gkq
Home Depot Abandoned the Job, Then Disappeared
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I purchased a Maytag dishwasher from Home Depot along with professional installation. The installers showed up, took one look at the space, and walked away citing missing side panels as their reason.

These were cosmetic trim pieces, not structural or code-related. My home was inspected just weeks before (April 2025) and passed with zero electrical or code issues. The previous dishwasher had been installed and working in the exact same space for years. After multiple follow-ups and vague excuses, I had to install the dishwasher myself with no professional training.

It's now working perfectly. There was nothing preventing their team from doing the job except a lack of desire to do it. Home Depot has yet to issue a refund for the service I paid for, nor have they taken accountability for the experience. I wasted time, lost work, and got ghosted by their customer care team after being told a manager would review it.

That was days ago.

I highly advise others to think twice before trusting Home Depot for appliance installation. If it's not 100% cookie-cutter, they'll leave it behind and vanish.

Jessica D Qaf
Screwed up my order and lied to me
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I ordered six blackout roller blinds; one was a different size from the five. They were sending five of them to the Home Depot store, and one of them got shipped to my house—the oddball.

I called two days after the supposed delivery date, and they lied to me and said FedEx had lost them. I went on my email, and it said they were in the store the whole time. They had already sent them back by the time I called them out on it. I went on their website, where I had ordered them previously, and they had raised the price by $20.

They did not offer me any kind of compensation or even try to sell me a different color. Great customer service—that's who I want working for me to try to make me more money. What a joke! I wonder what person got my blinds; they obviously needed them more than me.

They ruined my holiday for Mother's Day and Memorial Day. I had no curtains or blinds in my window, and I had just remodeled my whole house, and I had company.

It was so embarrassing not to have anything on my windows. Thanks a lot, Home Depot, liars.

Serguei P Vws
Poor management at Home Depot 0551 millwork department

I bought an entry door at Home Depot (Plano 75093) and had it installed by the Home Depot contractor. A few months later, the door stopped working properly.

After my complaint to Home Depot, the installer inspected the door on 20 Feb 2025 and acknowledged the problem with the initial installation. Since then, for a whole month, neither Home Depot nor the installer contacted me in order to solve the problem. The customer service specialist, Talica McGuire (cos__0551@***.com), clearly demonstrated her reluctance to help with my problem, referring me to the installer, whom I cannot reach because there is no contact number to call.

This is a typical ping-pong tactic in order to exhaust the customer by running them in endless circles. It demonstrates poor management at Home Depot, which cannot be tolerated.

Kenia P Yno
Very frustrated buyer
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Can you believe I bought both a washer and dryer, but the delivery driver just brought them inside without installing them? They simply dropped them off in the house and refused to install them, even though my mother is an older woman.

I had to hire someone from TaskRabbit to install them for her, so I'll need a partial refund from Home Depot for this. This has been such a poor and frustrating experience.

Home Depot clearly doesn't care about its customers. I reached out to customer support and they essentially said if I am not happy, I should return it.

How Good is Home Depot's Customer Service?

Danniella Crs
Danniella Crs
Feels Disappointed | Jun 28, 2024

No response

Read full quote
Juelz Mbd
Juelz Mbd
Feels Disappointed | Jun 16, 2024

I can’t do that at this time I have not got a call back yet

Read full quote
Elyssa Dzo
Elyssa Dzo
Feels Neutral | Mar 10, 2024

The delivery driver called in sick which is understandable when you are sick but not to have a substitute driver for such a large business is totally unbelievable,

Read full quote
Lindie Uef
Lindie Uef
Feels Satisfied | Feb 13, 2024

They don’t pick calls on time and is not good

Read full quote
Jarrell Czc
Jarrell Czc
Feels Neutral | Nov 10, 2023

Never received an answer from them about my problem.

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Janelle Ojc
Janelle Ojc
Feels Disappointed | Aug 19, 2023

Frustrated with the automated system and that I couldn't reach a representative

Read full quote

Summary of Home Depot Customer Service Calls

3.6K TOTAL
CALLS
04:38 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Home Depot?

Payments and Charges Question:

  • “No credit from purchase April 17 for the amount of $6247.76”
  • “Credit cards services”
  • “Make final payment”

Product/ Service Question:

  • “My purchase”
  • “My recent Z-line range purchase is malfunctioning”
  • “Home damage”

Cards Question:

  • “I lost my wallet with the cards”
  • “Report lost card”
  • “Lost or stolen credit card”

Request for Information Question:

  • “Pro Question”
  • “Speak to a live agent”
  • “To ask how do I apply for my tact exempt again in store”

Shipping and Delivery Question:

  • “Reportar tarjeta extraviada”
  • “Un delivery”
  • “Merchandise not received”

Return/ Replace Question:

  • “Return”
  • “Need to exchange damaged product”
  • “Return policy”

Account Question:

  • “To get my account number”
  • “Balance issue on Home DEPOT Credit Card”
  • “Login”

Staff Question:

  • “Customerservice”
  • “Complaint about store manager have not heard back from home office”
  • “I need service on my LG Washing Machine near zip 80602”

Website/ Application Question:

  • “Cabinet bought and installed is coming away from wall”
  • “Installation of door”
  • “Need installation on a stove Exhaust Hood I just placed.”

Employment Question:

  • “Payofff”
  • “W-2 question”
  • “401k tranfer. From previous employer”

Activation/ Cancellation Question:

  • “Rental equipment reserved not ready or running causing cancelation and time.”
  • “Orders were cancelled for no reason, derailing the work schedule.”
  • “Two orders were cancelled for no reason, screwing up work scheduling.”

Refund Question:

  • “Refund”
  • “Refund check”
  • “Refund install an haul away fees”

Other Question:

  • “Stop order”
  • “I shave been waiting in the garden section for 26 min now for someone to take down a few concrete tiles for me. Someone was supposed to come and no one has come”
  • “Reporting spar”

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