Contact Home Depot Customer Service
Home Depot Phone Numbers and Emails
Toll-Free Number:
- (800) 466-3337
Accounting/ Billing:
-
(888) 308-5080
Canada Commercial Accounts
-
(800) 747-3787
Canada Consumer Accounts
-
(866) 875-5488
US Consumer Accounts
Home Depot Emails:
Home Depot Contact Information
Home Depot Website:
Home Depot Online Chat:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8 a.m. - 8 p.m. (EST)
Saturday - Sunday: 9 a.m. - 6 p.m. (EST)
Fax:
Summary of Home Depot Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Home Depot Customer Service?
Payments and Charges Question:
- “WRONG that I'm late on payment! Paid in April!”
- “Bills”
- “Make a payment”
Cards Question:
- “Credit card payments”
- “Lost card”
- “Stolen card”
Request for Information Question:
- “Check on status of an online order”
- “How much do I owe on my accout”
- “I am checking on my application”
Shipping and Delivery Question:
- “I've not received my card”
- “Delivery to wrong address”
- “Delay in shipment”
Product/ Service Question:
- “Online order that is damaged”
- “Broken lawn furniture”
- “Damaged product”
Account Question:
- “Discuss outstanding account”
- “My account sumuaty”
- “Balance”
Return/ Replace Question:
- “Returns”
- Will not return my defected tools
- “Replace knobs for my ge was her and deyer”
Staff Question:
- “*** customer service”
- “Delay on installation services”
- “Custer service”
Employment Question:
- “Trying to receive old paystub”
- “New job”
- “Payroll”
Activation/ Cancellation Question:
- “Order cancelled”
- “Canceling accounts”
- “Cancel a order”
Refund Question:
- “Refund”
Website/ Application Question:
- “Application”
Other Question:
- “Injury”
- “I have a problem with a product I purchased”
- “Internet order”
About
Customer Care, Delivery Service, Installation
Warranty, Gift Card, Protection Plan
Pros: Location, Location of store, Product availability, Service at the store, Selection
Cons: Customer service, Lack of customer service, Unwilling to fix problem, Unhelpful staff, Delivery
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The Home Depot, Inc. is a large retailer of home improvement supplies. The company was founded by Pat Farrah, Bernard Mamrcus, and Arthur Blank in 1978. Its headquarters is based in Atlanta, Georgia, United States. Home Depot provides a broad range of products under the following categories: Garden Supplies, Flooring, Home Appliances, Building Materials, Hardware, and many more. The company also specializes in tools, paints, plants, lumber, and plumbing. Home Depot has 90 distribution centers which serve more than 2000 stores in the United States. There are also Home Depot locations in the United Kingdom, Canada, China, Mexico, and South America. Interline Brands is a subsidiary of The Home Depot, Inc.
Home Depot is ranked 81 out of 362 in Supermarkets and Malls category
USA, Canada, UK
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