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Contact Home Depot Customer Service

How to Reach a Person at Home Depot

Verified Contact Information

Toll-Free Number:

  • 1-800-466-3337
Call Now
Send Message

Customer Service:

  • 1-800-668-5336
    Commercial Revolving Canada
  • 1-800-685-6691
    Commercial Revolving Cards U.S.
  • 1-877-946-9843
    Major Appliances Support
  • 1-800-395-7363
    U.S. Commercial Accounts
  • 1-800-677-0232
    U.S. Consumer Account
  • 1-770-432-9930
  • 1-860-496-8620
  • 1-866-451-1357
  • 1-503-774-6342
  • 1-253-638-0258
  • 1-805-375-6680

Accounting/ Billing:

  • 1-888-308-5080
    Canada Commercial Accounts
  • 1-800-747-3787
    Canada Consumer Accounts
  • 1-866-875-5488
    US Consumer Accounts

Headquarters:

  • 1-770-433-8211

Jobs/ Career:

  • 1-866-698-4347

Media:

  • 1-800-553-3199
    Opt-out
  • 1-770-384-4646
    US
  • +1 416 386 5847
    Canada
  • +52 818 155 6869

Sales/ Reservations:

  • 1-800-430-3376
    Online Order Support

Customer Service:

customer_care@homedepot.com
customercare@homedepot.com

Legal:

ip_requests@homedepot.com
Copyright Infringement Inquiries
privacy@homedepot.com
Privacy Inquiries

Media:

teamdepotpr@homedepot.com
PR Inquiries

Home Depot Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Home Depot Phone Number
1 (800) 466-3337
Average Hold Time
00:03:01
Average Calls duration
4 minutes
Most Popular Home Depot Email Address
customer_care@homedepot.com
Home Depot Live Agent Availability
20% of callers successfully reach a real person
Issue Resolution Rate
Low (16% reported full resolution)
View full overview

How to Contact Home Depot Customer Service?

Home Depot's customer service phone number is 1-800-430-3376. You can reach out to this number to connect with their customer support team for assistance with your Home Depot purchases, inquiries about products or services, or to address any issues or concerns you may have.

If you need to contact the Home Depot's customer complaint service, their operating hours are Monday through Friday, from 8 a.m. to 8 p.m. EST, and on weekends (Saturday and Sunday), they are available from 9 a.m. to 6 p.m. EST. Please ensure that you contact them within these specified times for the most effective assistance with your concerns or complaints.

If you want to reach a live person at The Home Depot, you should call their customer service number, which is 1-800-430-3376. Once you make the call, you will hear automated voice prompts. Pay attention to these prompts and respond as directed. They will guide you to select certain numbers that correspond with the nature of your concern or inquiry.

Following these prompts will ensure your call is routed to the appropriate department where a live representative can assist you. Call during their customer service hours for the most efficient assistance.

Home Depot generally offers 90 days to return most new, unopened items, with extended periods for Home Depot credit card holders. Certain categories, like furniture, generators, or custom‑made products, may have different return windows. To learn more about the company's return policy and online and in-store restrictions, check this page .

PissedConsumer Club

Contact Information

Home Depot Website:

Home Depot Help Center:

Corporate Office Address:

Home Depot, Inc.
2455 Paces Ferry Road
Atlanta, Georgia 30339-4024
United States

Other Info (opening hours):

Hours (EST):

Monday - Friday: 8:00am - 8:00pm

Saturday - Sunday: 9:00am - 6:00pm


Other Location:

1300 Park Center Drive

Austin, TX 78753

More contact details

How Customers Rate Home Depot Support?

4.3 / 5
Good

Based on 3.9K calls to Home Depot customer support through PissedConsumer.com and 7 survey responses.

Total Calls
3.9K
Avg Call Duration
04:11
Issues Resolved
16%

Why Customers Call Home Depot?

Top Reasons of Customers Calls

  • Payments and Charges 20%
  • Customer Inquiries & Issues 19%
  • Product/ Service 11%
  • Request for Information 11%
  • Cards 10%
  • Shipping and Delivery 8%
  • Return/ Replace 5%
  • Account 5%
  • Staff 3%
  • Website/ Application 2%
  • Employment 2%
  • Activation/ Cancellation 2%
  • Refund <1%
  • Questions About an Order <1%
  • Claims & Legal Issues <1%

Payments and Charges

20%
  • "Pay my credit card"
  • "Payment."
  • "Credit on return"

Customer Inquiries & Issues

19%
  • "Part order"
  • "No one in management in Twin Falls can EVER talk"
  • "Do they do closet organizer"

Product/ Service

11%
  • "No answer on warranty service"
  • "defective zero turn mower"
  • "Buy and install long curtain"

Request for Information

11%
  • "Bought a $4200 cub cadet zero turn 50 inch cut lawnmower brand spanking new cuts 3 Stripes Center blade hitting the deck. I can't tell you everything wrong in this little thing I need to talk to somebody."
  • "Looking for an old charge on my cc statement"
  • "Check on home delivery today"

Cards

10%
  • "Card not working"
  • "the gift card has been used by someone else"
  • "Loss my card"

Shipping and Delivery

8%
  • "Delivery issues complaint"
  • "Order delivery complaint"
  • "Did not get my card"

Return/ Replace

5%
  • "Return"
  • "Return policy"
  • "Even exchange for product purchased"

Account

5%
  • "Account balance"
  • "Suspicious email"
  • "I need to verify if I can return un item or get the money deference due to the item is on less priced money now"

Staff

3%
  • "Being rude and bad handling of returns and customer service"
  • "Lack of customer service"
  • "Horrible customer service"

Website/ Application

2%
  • "Floor installer no show"
  • "6 week install"
  • "Install refrigerator"

Employment

2%
  • "Pay off deferred interest"
  • "Reservations of a trailer that had poor inspection. I drove an hour to get here so I can move my toolbox today to start my job tomorrow. Now I'm screwed because your lack of professionalism I need compensated for my time and gas."
  • "Pay off credit card"

Activation/ Cancellation

2%
  • "Cancelar tarjeta"
  • "Cancel Card m"
  • "Cancel delivery"

Refund

<1%
  • "Refund"
  • "Refund didn't get"
  • "Refund back"

Questions About an Order

<1%
  • "My order"

Claims & Legal Issues

<1%
  • "Legal"
  • "Claims"
  • "Claim"

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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