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I went in the Home Depot on Northlake in Palm Bch County to by paint and left with $200 in paint and a refrigerator purchase. The store rep was patient and knowledgeable. He informed me that it would be free delivery since it was over $400. Three days later the...
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Anonymous
Anonymous

Another consumer with unrealistic expectations. Yes, the refrigerator had some damage, but things happen. If the store had no more in stock, a new one would have to come from ...

#1158553
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If you could hear what they say about the customers when no one's around you'd never shop there again. They *** and complain about them or make fun of them - even the managers do it. One manager got in a customer's face and yelled at her - this woman has spent...
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Anonymous
Anonymous

Did you ever stop to think that if the customers treated the employees in a retail store with a little respect that they may be treated with respect as well. Having worked in ...

Anonymous
Anonymous

That starts with the fact that they are a "self service home improvement" store and every customer that comes in thinks they should be waited on hand and foot.

#1158435
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I purchased a new heater and A/C from Home Depot. They used an Arizona based company, Delta Mechanical, for the installation. Apparently, this company is not familiar with the installation codes in California, because it took me 9 months of them coming back to make...
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3.2
I liked
  • Price and interest free financing
I didn't like
  • Customer service
#1157389
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Home Depot - Horrible customer service

Home Depot
#1157022
3.0
Details
Today Dec 27th , I went to purchase 3 doors , and it took 45 to get someone to get from top bin and nobody was available to help me load the doors in the back of the truck . I got help from a random person walking by .
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Home Depot - Know this

Home Depot
#1140122
Sanitizer and sealer bought from home Depo $20 for gallon charges to spray $25 per area
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Home Depot - They suck can't get my door

Home Depot
#1139215
Order at home Depot in October told it would take 14 days still waiting for the *** going to cancel November 30
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Home Depot - Paint primer, associate guidance.

Home Depot
#1134554
Your paint ultra behr paint and primer is junk would never use again even if you gave it for free claims to be scrubble cant touch it,putting in outlet covers and just touch it left marks needed to touch up paint is junk
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Home Depot is 0-for-3, so my next purchase will be from Lowes, Best Buy, or anyone else but HD. Large dining room window: expensive custom window installed, but the installers left without framing the inside - could literally see framing boards and open gaps between...
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2.5
I didn't like
  • Follow thru on delivery and install issues
#1157360
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I was in Home Depot a few days ago to get a piece of steel one step inside a closed off isle {which I'm tired of seeing } the lady all the way on the other end standing on a scaffold told me to get out and wait until the isle was open, i worked in retail for 40 years...
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Anonymous
Anonymous

What kind of store did you work in that would leave an empty shelf and expect the customer to come back on another day to make a purchase? Most stores will pull product from o...

#1157157
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We purchased an item online for arrival on Dec 26, which was fine as we would be seeing my brother a few days later. It never arrived. Went online and discovered Home Depot cancelled the order. Why? Used a large credit line AMEX card and NEVER received an email saying...
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1.0
#1156202
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Wow. The first two reviews below describe it all, I didn't read more. Let's do a class action law suit, I'm all in up to $1,000. Cheap price for a $30 rebate I am trying to get for 3 gallons of Marquis paint bought on 9/5/17. I submitted all the proper paperwork and...
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#1156174
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we brought a gas dryer the order spose be installtion when delievery but since it was in a grage it has be 18 feet above floor so schedule a new appoinment and build the platform for the dryer took off from work no one show to do the installation call home depot find...
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Anonymous
Anonymous

If you built a platform 18 feet above the floor, they probably won't want to climb ladders to do the installation either.

2.2
#1156010
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I purchased a snoblower online with Home Depot on December 17 with the option to pick it up in the Southfield Michigan store on Southfield Road. I decided to do it this way because a snow storm was coming and I did not want to risk it being sold out because it was a...
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Anonymous
Anonymous

Sounds like a bunch of made up B.S.. You ordered for pick up at the store because a storm was coming and you wanted to be sure one was there when you got there but waited a we...

3.8
I liked
  • Good selection of merchandise
I didn't like
  • Slow fix to major problem
#1155083
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I recently purchased a snowblower online with Home Depot via the purchase online and pick up the store option. I chose this option to prevent it being sold out before I got to the store due to the season. You have four week to pick it up. On the site it tells you that...
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#1155069
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