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When making a return had to give drivers licence and was asked questions that were not asked at time of purchase. Purchased 2 six panel doors. When loading rrlided they were not the same. They were going in a two door closet so i took them back in the store i was told...
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Anonymous
Anonymous

My guess is that you neglected to bring your receipt with you when you made the return. It's not uncommon for retail stores to limit how many returns you can make without a re...

#1128922
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I went into Home Depot and purchased a washer. The following morning I cancelled my order. I went into the store that I bought it and they said I had to call a special number in order to cancel the washer. I called them and cancelled and gave me a case number. They...
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#1128112
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visited store in Miami 8street while on line a costumer with two poodles broke into a fight with another customer (2) dogs customers running out of the way no one to stop it security at door just looked on. This are not service animals and if someone gets bitten law...
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#1127555
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Home Depot - Rental Insurance is a Ripoff!

Home Depot
#1115081
3.1
Details
Home Depot damage protection insurance is required with rentals, but when I had a power pole pruner damaged by a falling limb they denied coverage and charged $50 for the part.
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Customer service
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Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
Layout of Store
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Product or Service Quality
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Value for money
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Website

Home Depot - Stocked shelves

Home Depot
#1112315
1.5
Details
It appears that Home Depot is going the same way as Sears. The ladt three times at the depot they were out of stick and I had to go to Lowes to fill my needs. I have come to the conclusion that I might as well go to to Lowes in the begenning.
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Customer service
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Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
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Price Affordability
Product or Service Quality
Staff
Value for money
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Website

Home Depot - Horrible product

Home Depot
#1095505
3.7
Details
I purchase 22 lights it say last 32 yr or continue use 35000 hrs I call customer service they told home Depot product call home Depot customer service
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Home Depot - Worst experie ce ever

Home Depot
#1093275
2.3
Details
They say no effect to your credit score prequalify they lied i will never use them again. Products are cheap made
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Over 2months ago I ordered eight painted doors and paid to have them installed. After 2 months not only can’t the store located the doors that were shipped to them, but they deny several details from the order. When I came to the store for an update on my purchase I...
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I didn't like
  • Entire experience poor
#1127424
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HOME DEPOT at 600 Exterior Street, Bronx,10451 abused ,screamed and charge me unfair money without proof after I spent over $7,000 in last 2 week. I never thought HOME DEPOT branch at 600 Exterior Street, Bronx, NY 10451 to be so abusive after I have spent over $7,000...
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Anonymous
Anonymous

How are Home Depots cameras going to show you damaging the machine if you had it on your jobsite the entire day. The cameras are there for theft deterrence as well as for in s...

Anonymous
Anonymous

Don't be such a *** and wait till closing time to return items. It means you will be keeping staff late to check your product in and process the final bill. Having a little co...

I didn't like
  • Staff abuse to customers
#1126494
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I purchased a New refrigerator . They sent 2 guys who barley spoke English. They could not get the truck up the driveway and did not bring a hand dolly. I wasted 4 hours of my time waiting for the frig to be delivered only to send it back. buying an appliance at home...
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I didn't like
  • That i still have not got what i bought
  • Poor delivery
#1125720
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I purchased carpet and installation from Home Depot and was emailed the invoice. I happened to be near a Home Depot store on my way back from work which is quite a distance from the store that sent me the invoice. I was shocked to learn that they could not take my...
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Anonymous
Anonymous

read a little further on this site. Lowe's does not offer a veterans discount. Plenty of people have complained about it and said they were going to shop at Home Depot because...

Anonymous
Anonymous

Why didn't you buy the carpet at the store that was closest to you? Not their fault you bought it from a store that wasn't convenient. As far as a veteran discount goes...quit...

3.1
#1125596
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I ordered and paid for a space heater on the Home Depot website and got a confirmation email. When I went to the store designated for pickup, I was told the order did not exist. I was given the ".com" phone number and told to ask for "Tony." When I called the number...
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1.0
I liked
  • Nearby
I didn't like
  • Customer service is bad
  • Unwilling to fix problem
#1125338
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Bought washer dryer wanted it delivered they set up two appointments could not get them to me before two o'clock so they dropped it at home depot store went to get it next day had to wait over hour they said it wasn't registered got them home finally dryer doesn't heat...
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1.5
Product
#1122768
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Management would not come when called, cashier ring up friends who attacked customer for asking should you ask who is next before serving random walk ups when there is a line waiting for service. Cashier Caroline service a man who stated he was an Off Duty Police...
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1.0
I didn't like
  • Lack of customer service
  • Customer service rude
  • Customer service is bad
#1122566
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