Portland, Maine

Home depot was hired to install their flooring Allure Vinyl by Trafficmaster, Made by Halstead.

We did our whole brand new home in this floor 1400 sq ft, It is a total disaster.

They Botched it, All Over the place there are Gaps in the seams.. They did not follow the proper grout lines, you have fat & skinny ones, The product was not rolled properly & they did not alline the tiles to the walls by measuring, We even had the manufacturer send out a private inspector , whom says it was a totally botched job.... It's UGLY, Home Depot of Rochester New Hamshire Hired ACS services to install our floor, They in turn Hired Ricks Carpet Scarborough Maine to Install.. They Did not get the seems tight & blame the floor mfg (allure) but Allure Blames the Installers, All in All We got Shafted for sure...,

We should not have to pay for the flooring or the install as now, it would all have to be replaced.. I have been appealling to Home depot for a proper remedy, and months later we still are not there.. WHAT A WASTE OF TIME & PRODUCT & MONEY..If only they would have cared & took their time to do it right... WOW so disappointed !!! Look for my videos on you tube.. Key words Search for "Allure Flooring Job BOTCHED By Home Depot" or "MrKasprr"

Home Depot & American Carpet Services & Ricks Carpet Should all be ASHAMED !!!!

Review #315029 is a subjective opinion of a user.

Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Home Depot?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
All Floors
Evansville, Indiana, United States #865353
That is how all the Allure goes together. I installed for crew2. They Install for Home Depot. Allure will not go together no matter what you do. When Allure was a new product I fought it and fought it trying to get it to align and butt up to the seams. I thought I accomplished it. The next day when I came back to the job, it was gapped everywhere. I called HD told them it was not going together. Home Depot says install it. I said the customer will not be happy. So we slap it and gap it. Knowing the customer is getting ripped of. I saw a lot of people getting ripped of with bad quality flooring. I didn't feel good about, but it was work everyday. I refuse to install Allure because it is not worth buying. Home Depot keeps ripping customers off. That is why I opened my own Flooring Store. All Floors Evansville IN.
Cherie cullum
Home Depot installed a high grade carpeting in my daughter house and not only did a horrible job, but left all the carpet, padding scrapes in on the garage floor. They didn't vacuum and the carpeting was coming up on the edges. It was so lose the vacuum would suck the carpet up. The hired CREW 1 to do the install. They are dishonest people.Lied about the mess they left, but we had pictures NEVER AGAIN WILL WE ENTER A HOME DEPOT.

You May Also Like

" Worst service ever once our card was charged! Paid 19k 2 months before project started. And have horrible customer service and follow up on remodel with Sacramento Ca..." Read more
"One year ago I had a kitchen installation including all stainless steel appliances and good quality cabinets. The job was done by Mr. Floors, contracted by Home Depot. ..." Read more
"Promised carpet installation (free) with pad if spend over $1200.00 First, the measurements are wrong; re-do; then the installers arrive and they plan to 'glue' the carpet down, no..." Read more
"I bought a RainSoft water softener after mailing in a water sample that I brought home from Home Depot. I wrote the check (see attachment), but the account is..." Read more
"My husband am I rarely go out to dinner we decided it would be nice to go on a date night and we had not been to Ruby Tuesday in..." Read more
"I went to walmart.com, ordered 3 items. Believing I was ordering from walmart. 2 items came in on time. The 3rd was taking forever. It was a gift and I..." Read more
"Revived youth- you cannot see terms and conditions on home page- you enter all your info and say you are to pay shipping and handling- you pay it 2 times..." Read more
"Ryan homes is terrible in every way imaginable!! We have violations where they some hiw got passed by the inspectors. One of the inspections was approved by the mom of..." Read more