We ordered a custom JELD-WEN sliding glass door from Home Depot on 10/2012. It arrived via delivery van with a crack on the top of vinyl seam.
The 2nd door was delivered with door handle on the wrong side. The 3rd door was delivered and installed. The installers drove staple nails through the vinyl when attaching wood trim. The door leaked rain water into the house.
Had to wait weeks for installers and manufacturer to figure out whose fault it was.
Finally the 4th door was delivered on the back of a pickup truck - cracked. Its been 5 months and the manager of Home Depot wants me to give them some more time!
Product or Service Mentioned: Home Depot Manager.
Monetary Loss: $2000.