store service customer service customer home order manager people money delivery

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Behr Paint Rebates Not Sent | Home Depot review

1.0
Details
On 5/19/2019 I applied online for a $20 rebate on 2 cans of Behr Stain (their best). I kept checking online to see the status and it simply read "being processed." I gave up and did not check it for 3 months. On December 10, 2019 I called up the online tracking site and it said a refund was issued in June 2019. I called the Customer Service number 1-866-451-1357 and the representative again said it was issued. I told her I did not receive and please check. She told me the card was never redeemed and is sending a replacement. You begin to question what is really going on with these rebates. What happens to all of this rebate money that people don't track? Alan
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Review
#1728056 Review #1728056 is a subjective opinion of poster.
Reason of review
Product Rebate
Loss
$20
Tags
  • Rebate Never Received

Delivery | Home Depot review

I missed my delivery by 5 minutes and frustrated with the company delivering it I want to pick up my appliances at your Gilroy location myself if not Ill cancel my order
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1 comment
Anonymous
#1787682

Posting here isn't going to get you the solution you are looking for. You should contact the store.

Review
#1727043 Review #1727043 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
I’ll pick it up myself from the Home Depot in Gilroy Ca.

Frustratingly slow website | Home Depot review

1.0
Details
Home Depot has lost a ton of my business (and others I found out) because of their incredibly horrible, painfully slow, and inefficient website. I given up many times and simply gone to Amazon or another competitor with much better success.
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Review
#1726965 Review #1726965 is a subjective opinion of poster.
2.3
Details
WE RECENTLY PURCHASED A NEW REFRIGERATOR WHEN WE DID WE MADE OUR DELIVERY DATE, DUE TO THE FACT OUR OLD REFRIGERATOR WAS LEAKING AND NOT WORKING CORRECTLY. THE NIGHT BEFORE I EMPTIED IT ALL OUT TOOK ALL SHELVES OUT PLACED FOOD OUTSIDE DUE TO THAT IT WAS COLD OUT....
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1 comment
Anonymous
#1787709

YOU'RE LUCKY THAT YOU WERE ABLE TO CANCEL YOUR ORDER. YOU REALLY WOULD HAVE HAD PROBLEMS IF YOU HAD BEEN DELIVERED ONE OF THEIR WORTHLESS JUNK REFRIGERATORS.

YOU WOULD HAVE HAD THE REPAIRMEN COMING OVER AND OVER AGAIN. CONSIDER YOURSELF LUCKY, YOU REALLY DODGED A BULLET WITH THAT ONE!

Review
#1726907 Review #1726907 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details

Update by user Dec 09, 2019

No

Original review posted by user Dec 08, 2019

I bought a washer & dryer at Home Depot. I was offered $100 credit if I applied for their credit card, and we could apply for the 11% Rebate too, what a great deal, right? I asked for a price match the next week because they went on sale because I got the credit...
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2 comments
Aneesh
#1787365

If I can't trust the word of the salesmen/employees at Home Depot I made a good choice not to shop there. I'll make sure to pass that information on to family and friends!

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Review
#1726146 Review #1726146 is a subjective opinion of poster.
Service
Home Depot Customer Care
Cons
  • Very poor customer service
Reason of review
Pricing issue
Loss
$175
Preferred solution
I feel that I should have received the Price Match and the 11% Rebate as promised.

Buyer beware! The windows are not any better than the oned removed. The installation is a terrible job. The patio door doesn't close unless you lean on it. | Home Depot review

2.3
Details
Patio door lock did not work from the day of installation 6 months ago. The company gives the run-around. Excuses for not replacing or fixing the lock. They don't get back to you when the say. You got to keep following up and still get run around. The door locking system does not work. Sometimes it doesn't open. Poor corking around the windows. 2 windows fall down if you don't lock them. Now they tell me there's a change in management and things changed. The patio door still has no key lock and the inside lock doesn't work unless you lean on the door.
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Review
#1725939 Review #1725939 is a subjective opinion of poster.
Service
Home Depot Installation
Reason of review
Poor customer service
Preferred solution
Fix the problem. My house is more cold than before the installation.
No way to reach Customer Service to submit a complaint online so, after spending a half hour trying I will post it here and keep searching. 12-3-19 On the above date I bought a Christmas projection light to light up the front of my house. When I got home there was no...
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Review
#1725608 Review #1725608 is a subjective opinion of poster.

Do not plan to receive the debate | Home Depot review from West Bend City, Wisconsin

2.3
Details
Bought several items on Black Friday sale. HD denied the 11% rebate saying I did not purchase at full price (I received a discount). Sad, no where does it say Black Friday sale items excluded from rebate. All things on sale are sold at a discount. I will now do everything in my power to shop at other big box stores.
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1 comment
Anonymous
#1786541

Quite the bogus post. First of all the 11% rebate at Home Depot is a price match for Menards rebate.

The 11% rebate wasn't a promotion on black Friday.

Even if it was, if you read the fine print on the rebate form it clearly says that it isn't valid with any other promotion or offer. Perhaps you should take time to look at their rebate coupons before you send them in.

Review
#1724979 Review #1724979 is a subjective opinion of poster.
Pros
  • Sell milwaukee tools
Cons
  • Tools often out of stock
Reason of review
Rebate issue
Loss
$40
Preferred solution
Price reduction

Scammers | Home Depot review from Mountlake Terrace, Washington

I purchased behr paint and received homedepot debit issued by Mastercard on 07/18. I did not know this card has expiration date. It has $30 on it but homedepot declined to accept it. The card # is **** **** **** 8610 and 106 on back of the card.
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3 comments
Anonymous
#1786001

The expiration date is written on the card though. Why would they accept it as payment? Expired card is worthless.

Anonymous
#1785956

Maybe you will read the letter that comes with it next time. Not their fault you let it sit around so long.

Anonymous
#1785924

Edit this ASAP or card will really be unusable.

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Review
#1724109 Review #1724109 is a subjective opinion of poster.

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Please use local repair guys instead of a big box store | Home Depot review from Walker, Michigan

1.9
Details
Please use local repair guys instead of a big box store - Home Depot review
Please use local repair guys instead of a big box store - Home Depot review

Update by user 1 day ago

Still waiting to get door fixed

Original review posted by user Dec 05, 2019

I had two slider doors replaced in our home. I thought everything went great until the next morning I seen some water on my kitchen floor. In closer inspection I felt a breeze coming though the bottom. I could totally see the outside of my house. The door was never sealed up correctly. I checked the other door and same thing. I called three days ago and haven’t heard a thing back from them. I know it’s only been three days but I feel if I would of used a local repair guy instead I believe the issue of at least letting me know if it’s gonna get repaired wouldn’t of taken forever,
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Review
#1723741 Review #1723741 is a subjective opinion of poster.
Service
Home Depot Door Installation
Pros
  • People are friendly
Cons
  • Company response
  • Customer service in the store was awesome
Reason of review
Work Experience or Job Application
Loss
$400
Preferred solution
Let the company propose a solution
Tags
  • Installation Error