Home Depot
Reviews and Complaints
No military discount
Racism
decided to call the Home Depot in s. Delsea Drive, Vineland NJ., And I spoke to the assistant manager of the store.
I told him, I have never been treated the way 2 of their staff treated me. I explained to him in detail what happened, and i told him that it was...
I went to a Home Depot in South Delsea Dr, Vineland NJ, and I have never been treat the way this place treated me. I went to Buy a small can of paint, paint brush, wood glue, tape and 6 kitchen cabinet door nubs.
I decided to use the self service register, I scanned the paint, and I had to ask the person in charge to help, since there are certain items that requires a staff member. Than I stared scanning the other items, and when I was on the forth of the 6 nubs the employee came and took the nubs from my hand and went in the bag and counted the nobs in the bag and scanned the other 2 without explaining nor asking or telling me nothing. I was stun in what had happen, and I asked her why did she do that, since she did not give me any explanation. She said that one of the item did not registered at her register.
She is full of it. I have used those registers and if the item u scan does not register, the register voice lets me know that the item in the bag did not registered. I went the manager, who was an over weight white female with blond hair, and I told her what happen. She said I am sorry, but it is part of our policy and our employees are required to do that.
Vineland area are mostly minority, and I know that this is motivated by racism. I am not from this area, i live in an area in fl where probably this manager could not afford to live there, even if she had 2 jobs? This never has never happen to me where I live, but where I live largely are white, This indicates that what happening in this home depot has allot to do with racism. I am going to write to the mayor of Vineland, to Gov't Christi and to BBB, and not only am i going to explain to them what happen, but that I believe this is not a one time incident but something that is happening quite frequently and needs to be investigated and STOPED The address of the home depot is 3849 S.
Delsea Dr., Vineland NJ. I also want to see a copy of that policy.
I am sure that those who I am going to write are going to ask for that copy too. I am putting this in Facebook as well, so those who live in this area and have gone through similar situations in this store know they can do something about it.
Home Depot, Vista Way, Oceanside, Doesn't Hold up to Promises Made
I purchased over $5,000 worth of LG appliances from this Home Depot, not to mention all the $ I've spent over the years. When my refrigerator was less than 4 years old, I had to have the starter on the compressor replaced.
It cost $180 to repair, not to mention the lose of about $1,000 worth of food. I called Home Depot, was told by Asst. Man. (Tom) that I could get a store credit for my lose.
Not only did I call, I actually left a personal note & never got a phone call. Now I'd rather shop at Lowes. I'm on disability and $180 is like gold in my pocket.
Why would a large Corp not stand behind a Product/promise.To this day, I am still having problems with this LG Sad, very sad. Thanks for NOTHING Home Depot.
Front door install
Rude customer service
A few days ago I was in home depot on court street and was trying to return an item, I was able to return this item but I was dealing with an employee named Nancy. She was probably the rudest person I have ever dealt with in customer service in all my life.
Not only was she rude, but all she did was complain about her life and how bad her son treats her, it even came up about some kind of write up that she got for liking something on facebook. Now I come in this store a lot and so do a lot of my coworkers and friends, I have heard other people mention how rude nancy was to them.
I will not return to this store as long as you have employees like he working there, and I will convince friends too. Sorry that you have people likd this ruining this for your store.
Can't unsubscribe to any emails from home depot
After two months and complaints across the web, I was finally able to get removed from the home depot's customer database. I was not able to get removed from the database by contacting their customer no service department, but it was because of sites like this and the...
I contacted the person in customer service that sent me a nice canned answer to my request after a week of receiving their 3 emails per day they send and was told that it would take a "few days" for the electronic request to go through on their end to remove my email address from their email distribution lists. I have worked for companies that do business on the internet and have never heard of anything so ridiculous before in my life that it takes a few days to do anything that is electronic in nature. I know that unless they have the records of their customer's written down on paper and have to go through an act of Congress to get the piece of paper with my information on it and delete it from their system that this request should not take a few days. I am pissed now because I don't know what is so difficult for them to go into a database when searching by my email address and hit delete.
A child could do this, so they must really have some mindless seat holders sitting in the CCSC over off Paces Ferry that would not be able to function unless directed to do so. If you subscribe to any correspondence from the home depot and no longer want to receive their communication then don't expect that it will happen any time soon if at all.
Extended Warranty Lifetime hot water heater
Dear Attorney General,
In 2007 I bought a hot water heater. As I was checking out at the register the sales lady scanned the Hot water heater and up came info on her register to ask me if I wanted a extended warranty. I asked her how much. Then she said the most expensive for 99.99 is a lifetime warranty on your hot water heater. I said ok I'll take it. Now in March of 2013 the same hot water heater went. I went back to home depot to pick up my new heater and they told me they needed the old one. I just drove 20 miles so I decided to pick up a new water heater then when I bring the old one back they could credit me. I installed the new one and put the old one in the truck. I dropped it off at Home Depot # 2665. When I was at the customer service desk a nice lady took care of me. She called the extended warranty people up but could not locate me in there system. She told me she would need the original receipt. Went back to the office and returned with the receipt. She called them back up and they wanted her to fax over the receipt. She told me they would give her a answer in a few days. She told me she would call me. Over a week went by and know one called me. I went back up to Home Depot and asked to speak to a manager on this. The customer service lady called the mod manager three times. She finally came up to customer service 17 minutes latter (Jessica 617-327-**** ext 101) . She told me she would have to talk to the original customer service girl who handled it. No one called me back so I called corporate and spoke to Dwayne Benjamin. He told me he would look into it for me. He called me back later on in the day saying I should have never been charged for a life time warranty that someone made a mistake. I told him that’s not my fault and you need to honor the warranty. Since I paid 489.00 for the new hot water heater I wanted a credit for it. He told me he could only give me 279.00 credits for what I aid for it in 2007. And no credit for the 99.99 lifetime warranty. I told him forget it and we will have to go to small claims court. He said this was his offer and he would send a letter to me. It’s pretty bad when Home depot sells you a lifetime warranty and then doesn't honor it. I have lots of rental property and I do well over 30,000 a year in business with them. Why would they want to lose a customer like myself over 200.00. I am forwarding a copy of this to our Attorney General to look into this matter and how many other people have got ripped off. By the way when I bought the new Hot water heater what do you think the register girl asked me again? "Do you want to buy our extended warranty? David Notarangelo (617-839-****) slip number in 2007 ( 26**-**009-37748) slip on new hot water heater (2686-0****-*5358). Update; a letter and documents have gone out to the attorney general. The media is next in less this issue is resolved!
Sincerely
David Notarangelo
Home Depot Treathenth Scout that doing Eagle Project
They won't let me cancel an order they can't fill.
Tom in tool rental
Another Costly Failure from Home Depot!!!
NO RETURN WITH RECEIPT ......
Dishwasher Installation
Mr Howard Becker
Worst Experience of my Life!
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Boo hoo you cant save 10% employees dont even get a discount vets get free health care and medicine if they contracted a std from a *** while abroad you fight for the country you love not to save 10 cents on the dollar suck it up and pay normal prices
Maybe this guy feels self entitled because he spent the last few years killing so you *** can talk *** in the internet. Maybe we should give the discount to the liberals and the illegal mexicans and welfare *** they so dearly love.
My mother need a stove, my mother selected the stove, which I was going to purchase for her. When I asked about my military discount the sales associate told me the stove was already discounted, and there is no discount on marked down item.
Went to the Lowe's store 12 miles away, found the same type stove that was also discounted, and got my 10% military discount without any problem.
Will never shop at Home Depot again, oh by the way females are veterans also.
My favorite part of the military discount is when 2 friends walk up and one ask for the military discount then you hear the whisper of "See i saved you a lot of money". That friend never served and you are just abusing the discount!! Then wonder why they change the policy.
Another example of pro-retailer replies protecting company reputation. If companies offer a discount to the military, the more to you then.
To assume one feels entitled is laughable. Probably the same person making a few different replies using different logins.
How you can determine that someone is crying is a joke. Anonymous- thanks for the info!
:cry :cry :cry Just hate to see the cry babies crying over a lousy 10% discount they feel they are "entitled" to tarnishing the good name of the real veterans out there. :cry :cry :cry
dose Lowes offer a discount if so home depot will match it, if not get over it at least you got a discount.
the atheist home depot board of directors don't and never did give there employees a discount at least you got one.
Thank you heartless. I get sick of self entitled veterns too!
Another self entitled veteran.... Did you join the military for a 10% discount?
Everyone I know in the military thinks anyone who comes on here and complains about a 10% discount is a disgrace to the military.
So explain to me why you're so worthy of a 10% discount while teachers, police officers, firefighters, doctors, surgeons and every other hard working American doesn't? Menards a competitor of Lowes has stopped giving this 10% discount for this very reason.
I agree yes you fight for our country, but that was a choice you made. If you hate it so bad then discharge.
You already think your entitled. If you were doing it for the right reasons you wouldn't be up here complaining. Think of the young boys that were drafted and had to fight. Didn't get tri-care, discounts, housing, etc..
They did it because our country needed them to. Didn't ask for anything special nor expected it. Did it for their family, freedom, country. Certainly not for a 10% discount on some lumber and nails.
At least while your out fighting you can Skype and see your family and kids. Unlike or grandfathers, fathers, uncles and brothers that got drafted.