Home Depot
Reviews and Complaints
Declined Credit
Failed to install 2 garden doors
Aggressive calling over missed payment
4 Weeks to deliver missing part for New Washer/Dryer.
Home Depot $37.00 whole house carpet install ..DON'T YOU BELIEVE IT !!!
After I bought 3 rolls of carpet and a full roll of padding from Home Depot, that had not yet been pickup from the store, they begain offering an advertised special of whole house installation with the purchase of $499.00 of any Home Depot carpet and the purchase of home depot padding. After asking a flooring associate about the special and explaining that I had already purchased the carpet at another HD location and had bought the padding from their location, I asked if I would still be eligible for this installation special and was told yes, because I had met the price requirements however I must still pay $35.00 for the HD measuring contactor to come to my home and measure.
So I did that after going to the location were the carpet was located because they told me to so my carpet could stay at the store longer. After doing everything the associates told me to do and paying to have them come out to measure , now that want to tell me despite what there ad saids it actually means you have to buy carpet and padding at the same time. This is not how the ad reads, it reads "BUY ANY HD CARPET AND PAD AND GET THE ENTIRE INSTALLATION FOR $37.00", not you have to buy them at the same time in order to qualify for this special. After going back and forth with them about a ad I had not hand in writing and having the exremely rude mgr.at store #0123 on Jonesboro Rd.
In Atlanta tryi g to charge me an extra fee and then trying to make me believe I didn't understand what I was reading and them to get corporate involve only to have her to also try in insult my intelligence only irritated me more.
Long story short they refused to honor their ad as it read and for all my delays and aggravation instead of trying to keep a longtime customer happy HD dropped the ball. I'll be returning my HD card and taking my business to Lowe's where they do believe in customer service.
Toxic chemicals not disclosed, floor coming up
No Delivery
Malfunctioned dryer refused to exchange
Crooked/calculated limit lowering - even though paying down the balance
San Diego store had employees that lied/dumb about on-hand stock.
Waited a month for Home Depot warranty to repair my LG washer and it still is not fixed
No call, no show appliance delivery!
Ordered a 1k+ refridgerator a month ago. Scheduled a delivery day.
Got a automated phone call last night CONFIRMING delivery today between 8-12. No delivery came, no phone call. Called delivery number and was told "product back ordered, it's not on the truck." I asked why I got a "confirmation" call and why I took off work today. Lady rudely stated she doesn't now and to call "warehouse" and disconnected.
I canceled order and took my business to Lowe's who price matched. I will never do business with Home Depot again.....lost about 400 not working today.
Pissed! No way to run a business.
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Verified Reviewer | Cortlandt Manor, New YorkInstallation Nightmare
VIGARO POLY SCOOP SNOW SHOVEL
Delievery means curb side , Installation advertising prices, scam
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First of all Home Depot didn't call you. The credit company that issued the card with their name on it called you. Second of all pay your bills on time!
Why do you losers complain about being harassed when you don`t pay your bills. Do the adult thing and pay them on time and you won`t be harassed. I bet if people owed you money you would not be so mellow and forgiving.
Pay your bills and you won't get calls from bill collectors. Your irresponsibility brought this on yourself.
First of all Home Depot didn't call you. The credit company that issued the card with their name on it called you.
When you signed up for the card you agreed to pay them.
I expect you are more than a month past due as credit companies don't turn accounts over to the collection department in the first month. Pay your bill and the calls and late payment charges will stop.
This could have prevented had you held up your end and made your payments on time. Telling them that you'll pay them at some point in the future is useless.
I'm sure many deadbeats tell them the same thing just to get rid of them.
Had you missed payments with Lowes, I'm sure you'd get the same calls, so don't think Home Depot is unique.