Home Depot
Reviews and Complaints
Install
Ordered new over the range microwave paid for delivery and install. Two weeks they arrive but apparently are not able to remove stripped screws.
Never buy on line Home Depot. Called local store and if I go down there their install people have more skills,
Sloppy installation and service on appliances
- Spirit
- Home depot
Discrimination
My pregnant fiance has worked at home depot in Washington county st. George utah, store number 4412 for 3 +years with no problem but now since she got pregnant and since one assistant manager there named Anna Bojorquez decided and actually said that my fiance dont deserve maternity leave on more than one occasion, it came as no surprise when she finally got her fired, with no proof of anything she claims my fiance who is the most honest person ever who never broke a law or rule but she claims she did time clock fraud ...
but you have no proof you go over the actual store managers head to h.r. with a bogus claim all because you dont like her or your jealous or whatever real reason . We did file an official complaint with utah labor commission and it is now a waiting game of up to a year. Meanwhile she is all nice and secure in her job and life.
This is the second pregnant person in about a year to be fired from that exact home depot,this is a real case of am innocent person being discriminated against. I think people should know
Carpet install, purchase oct 2018 and still not installed
Protection plan SCAM
Did not receive rebate
- Did not receive rebate
Preferred solution: Have Home Depot mail me $10.00
Customer service
Credit card
Dropped my credit limit from 23,000 to 5,100 with a credit score of 824 and no late payments .
Does anyone know what they are doing?
- Good selection of merchandise
- Large selection of products and pricing
- Service department
- Service
Preferred solution: Let the company propose a solution
FURIOUS
CAPE CORAL, FL CUSTOMER SERVICE
- Customer service in the paint department in cape coral
Preferred solution: Let the company propose a solution
Kitchen remodel
Preferred solution: Let the company propose a solution
Horrible Consumer Experience
Botched Kitchen Reno
If you are planning to do a renovation with Home Depot I beg you to reconsider. In June I started the process of designing a kitchen with Bloomfield Home Depot, I came to them with the exact models I wanted for appliances and asked them to design a kitchen around those appliances.
The designer took a week or 2 and came up with a design we loved, we were so excited. She did mention the first fridge we picked out was a little bit to big and asked if we could downsize to a slightly smaller fridge. I said yes, we like the design and I said the only condition is I need to see the fridge. She showed it to me on the website as they didn't have it in stock and we agreed it would work for us.
Little did we know that a month and a half later when the appliances were delivered the fridge didn't fit, and not even just a little to big a full 3 inches more in width than she had measured the design to fit along with a good 4 inches to deep and inch to high. Management refused to talk to me even though I kept asking the associated to have one call me over and over. I was nothing but kind but I kept being pawned off to people who couldn't help me other than making me settle on a smaller fridge. A MUCH smaller fridge, I literally have to go down to my basement to get orange juice and milk because I can't fit everything in the new fridge.
After this they lost my range hood, found me one that was damaged, drilled the wrong holes for my island light and made it seem like my fault when I bought the light with the single pendent connection they asked me to, and took 2 additional months to finish my kitchen making my total reno time about 4 months. I pushed now for an additional 2 months to get a settlement for my loses and nothing, they apparently feel that they are not at fault and accommodated me and have pushed me to the side, held me off, or ignored my calls for months and I am seeking legal action at this point. I had to throw away hundreds of dollars of food that went bad in my deep freeze of 4 months, I didn't have a functional kitchen the entire time and had to do my dishes out of my bathtub for 4 freaking months. It is sad that I have not gotten one apology from a manager, its sad that they had shrugged off my problem as oh she just didn't get what she wanted and she's mad as if I don't have a legit case.
I have never been treated so poorly by a company and had so many mistakes made on a renovation project.
The value of my home is affected by this, no family of four can possible function with a fridge 8 cubic feet smaller than the one I initially picked out. I urge you not to support this store as they don't deserve to be in business with this poor customer service.
- Disgusting customer service
Preferred solution: Full refund
HOME DEPOT STINKS
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Funny thing...install services are third party contractors hired by Home Depot. Home Depot does NOT have in-store installers. No one from the store will come to your house to do an install.
What stripped screws are you talking about? Were you expecting them to remove an old microwave before they installed the microwave they were delivering?
If this is the case, how is it their fault that whoever installed the last microwave ruined the screws? It's people like you that expect them to take time and fix problems that they shouldn't have to deal with that throw delivery schedules off for the rest of the day.