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My review "Product is unstable and flimsy. It did not meet my expectations - it collapsed underneath me!" Home Depot Response: YOUR REVIEW HAS BEEN REJECTED - Unfortunately, your review did not meet our guidelines to be eligible for publication on our site. We want to post your review, so please remember to keep your review focused about the product and its performance. The e-mail also states "Your community engagement helps other customers get...
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Anonymous

Anonymous Wow! Home Depot take notice! I am seeing this. I severely doubt Home Depot based on their response to this problem. Does Home Depot think we won't just go to another retai...

#1014047
This "LifeProof" stuff is GARBAGE! My husband and I purchased this junk in Sept. 2015. The installation went well.....everything else has been a nightmare. Three months after the purchase and installation, the carpet began to discolor. I called Home Depot, who were at first seemingly interested in fixing the problem. I bought this carpet primarily because of the warranty, which I learned is non-existent! Home Depot's customer service actually...
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#1013713
A couple of years ago, Home Depot was having a sale on Werner ladders. Two FS108 8' fiberglass stepladders (250lb rating) were purchased as gifts for $72.00 each. The ladder failed causing severe injuries and medical bills totaling approximately $50,000. This past Christmas, I noticed the ladders were on sale again and I wanted to warn unsuspecting individuals that these ladders have flimsy hinges and are unstable. There have been numerous...
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Anonymous

Anonymous Is it just your claim that the hinges are at fault or do you have proof? Seems like someone that had the proof that the hinges were at fault would have gone to court to recove...

#1012339

Chest 6 9 Freezer Hmcf7W2 Review

#1007929
After calling the store to make sure they had 6.9 freezers in stock at The Home Depot, 660 W 12 Mile Rd, Madison Heights, MI 48071 was told they have seven I drive to store to find out Jerry is to Busy to dig around for them and I was told to go to Southfield location because they have more stock I live in hamtramck I will never shop at this location or any other ones again
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Lg Electronics Washing Machine Review

#987082
1.0
I have the very same problem. Purchased through Home Depot, purchased 4 years back. I tried to fill out a form provided on line at LG and it will not accept the information now to send with very good pictures. LG does not care about customer's with mfg. defects of their very expensive washer's ($1,000.00+).
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Home Depot Customer Care Review

#982682
4.4
John in appliances has been my rock star. For weeks now I have been getting the run around by other people at other home depot locations as well as the Electrolux customer service representatives. John was the only one that got me answers and helped me. Keep employees like John and I will buy appliance here in the future for me and my renters. Thank you John your my hero.
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Home Depot Customer Care Review

#972088
3.1
Ordered a product online, a week later I was told they didn't have it in stock. Would not do anything to fix the problem. Horrible customer service
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During Christmas, a few years ago, Home Depot had a sale on Werner ladders. Two ladders were purchased as gifts for $72.00 each. The ladders were Werner FS108 8' fiberglass 250lb rating. I noticed the ladders were on sale again this past Christmas. I wanted to warn unsuspecting individuals as to the lack of quality of this item. There are many complaints about the flimsy hinges that are causing injuries to many people. My post: Hinges are too...
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#1012323
The interchangeable Ryobi 18 V Tool collection is one of the smartest ideas to come along in a long time(same battery operates 50 tools) and I'm sold on this innovation. Here's where the problem begins with Home Depot. When checked online , Ryobi tools are listed "in stock" at store , and they aren't. After driving 10 miles to my "local" store , I had to find a salesperson to find the $40 tool in the store , and he couldn't . When I suggested...
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2.7
I liked
  • Way home depot operated in years past
I didn't like
  • Current home depot
#1012123
This company ( Spirit) as I found out after my failed installation was almost 2hrs late -based on their 4 hr window. They arrived @5:45pm The installers failed to complete the job because "someone" did not put the correct part in the stacking kit. The installer suggested I contact Home Deport to order the part "myself" and stated I could complete this task and place washer/dryer into correct place my self too. The installer also relayed that his...
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3.3
I liked
  • Staff friendly
  • Customer relations
  • Knowledgable
I didn't like
  • Installation contractor
#1011229
I went into Home Depot located in Tewksbury MA to purchase a couple of plumbing Products. When looking for 1/2 inch bell hangers I was brought to the area of the store where they should have been located. The employee stated "We do not have any 1/2 inch left". I then asked if there may be any up on the shelves. Without attempting to look, he stated "If it is not here, we do not have it". So I didn't purchase this product and moved on. When...
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Anonymous

Anonymous What is that you are calling Sauder?

2.1
I didn't like
  • Poor customer service and lack of stock
#1011103
I ordered several things from HD Online on 2/3/17. The order total was over $60 -past their minimum. I paid for the order NO SHIPPING CHARGES but then the receipt that popped up had $20 in shipping. I immediately did an online chat with HD and asked to cancel the order. After agreeing to cancel my order due to shipping charges be added to my order AFTER the order was placed. The rep offered to remove shipping charges. I checked my credit card...
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#1010086
I purchased a dishwasher from Home Depot and paid Home Depot to have the dish washer installed. The cabinet next to the dishwasher was damaged during the installation. I contacted Home Depot regarding the damage and they referred me to the installation vendor. This vendor declined my claim without even sending someone out to look at the damage. The fellow that installed my dishwasher did not arrive at my home until 8 or 9 at night. He said he...
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1.0
I didn't like
  • Customer service more line no service
  • Customer service more like no service
#1009915

Contact Home Depot

Headquarters Address:
Home Depot
2455 Paces Ferry Road
Atlanta, GA 30339-4024
Phone:
(800) 466-3337
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Giving one star as I no lesser option is given. The overall customer service, urgency and respect of customers time, equals a 0 star rating. I purchased a dishwasher mid November and was supposed to get it installed on Dec 2nd, I took the day off work just to sit at home all day waiting, as nobody showed up. After calling supplied number and getting rerouted a couple of times I was told that they unfortunately didn't have the item I order, it...
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1.0
I didn't like
  • Customer service
#1009874