filters
state:
Show
city:
Show
category:
Show
product:
Show
someone I know purchased some Ryobi tools for me for father's day. I do not need the particular tools that were purchased. I cannot return without the order number and I must tell this person I don't want their gift in order to get the order number. Both the local...
Read more
Anonymous
Anonymous

The reason they want receipts for the return of tools is that they are stolen all too often. Unless you can prove they were paid for they aren't going to take them back and gi...

2.6
I liked
  • That i thought they would help me
#1065141
Reply to reviews

Resolved

Yes, I have tried to work this out with them. On 5June2017, to get flooring. I paid for 30 boxes of tile 12 x 24. On the 15June2017 I was told it was discontinued. By Karen the supervisor that she would make it right. By giving me some tile. On the next day she won't...
Read more
I didn't like
  • It was very bad
  • Associates knowledge
#1064316
Reply to reviews
Bought paint by name of color to touch up my house and when put on the wall it look so different, went back to home depot and the manager there rufuse to take it back or remixed it.
Read more
Anonymous
Anonymous

There are many reasons the color may not match. Fading over time is the first reason. Even it you buy multiple gallons at the same time you should mix them together to assure ...

Product
#1063387
Reply to reviews

Home Depot - HORRIBLE ORDEAL

Home Depot
#1063071
5 weeks to get patio set delivered by their horrible trucking co XPO. FIVE FRIDAYS TAKING OFF FROM WORK - hours upon hours on phone. Incompetent people. Week 1 they couldn't find house Week 2 truck broke down Week 3 lost patio set Week 4 never showed up Week 5 onnphone again DO NOT BUY FROM HOME DEPIT IT DEAL WITH XPO TRUCKING
Comment Be the first to start a discussion
Show

Home Depot - Finding help in any department

Home Depot
#1053427
3.0
Went to buy new washer/dryer waited 20 minutes , finally someone said they would call for salesperson, after waiting 15 more minutes , and still no help, I left
Comment Be the first to start a discussion
Show

Home Depot Installation Review

Home Depot
#1027648
1.7
Mislead about installing and hauling the item away.
Comment Be the first to start a discussion
Show

Home Depot Shipping Service Review

Home Depot
#1026159
2.2
Ordered carport credit canncelled it first called and got reordered shipped wrong phone number trucking comp sent leddered called same day already shipped back. called reorder canceled because still bieng billed for one i dont have called want me to raise credit limit to reorder and i guess give them 3000 dollars DONT DEAL WITH HOME DEPOT RIP OFFS
Comment Be the first to start a discussion
Show
Home Depot built their business on Veterans. Now they want to just give a discount to active duty members. It's fine, Lowes supports the men and women who MADE their business and allowed them to have freedom. Go screw yourself, Home Depot. You're going to lose every...
Read more
Anonymous
Anonymous

Lowe's doesn't have a veterans discount either.

#1062505
Reply to reviews
I can usually roll with the punches but this recent experience with Home Depot has been a bit much. After ordering a ride on mower online on 6/5 a date was set up on 6/9 for delivery on 6/13 between 12-5, cool. Took the time off of work to be available for delivery. I...
Read more
3.6
#1062474
Reply to reviews
I ordered a water heater in February 2017 through Home Depot. Home Depot informed me that Delta Mechanical would install the water heater for me the next day. Delta Mechanical did not show for their scheduled appointment. After calling Delta Mechanical they rescheduled...
Read more
Anonymous
Anonymous

What a pain.And now it's failing again ?Grrrrrrrrr ....

#1060638
Reply to reviews
When I returned an item to my local Home Depot Store in Blairsville, GA, I requested cash back on the transaction, as the original transaction took place on a pre-paid, re-loadable, debit card. I was informed that this would not be possible and was told "we aren't in...
Read more
Anonymous
Anonymous

No, paying with a credit card, pre-paid or not is not like paying with cash. It causes the store to pay a fee to the issuer of the card. When merchandise is returned and put b...

2.5
I didn't like
  • Lack of knowledge
  • Lack of customer service
  • Way i was treated
#1060469
Reply to reviews
CUSTOMERS BEWARE. Ordered appliances and told them I needed one hour notice. I was also to be notified the evening before with the details of the delivery time. I was called at 7 AM on the delivery date and told that they would be there in 20 minutes. I live one hour...
Read more
Anonymous
Unsatified

I had the about the same experience with an appliance delivery at zip code 22554 on June 16, 2017. No call no showI'm asking for a refund and go elsewhere

#1060366
Reply to reviews
I ordered granite and installation 6 wks ago and have had the worst costomer service experience with HD. First they came out to mesure and took our sink with them. then We drove to 3 different locations ( 2 hour drive to each) to select the slabs because the color we...
Read more
Anonymous
Anonymous

you'll find a similar complaint on the lowes review pages

1.2
#1060203
Reply to reviews
Went to the Dover DE Home Depot on June 10, 2017 to purchase my wife a $500.00 Pergola. I had my DD 214 which proves I am a veteran. They would not accept it. They said I have to have an actual I.D. This is wrong, very wrong!! I should not be denied my discount because...
Read more
Anonymous
Anonymous

Another vet that doesn't understand that nothing in their discharge papers guaranteed them a discount in retail stores. Be thankful for the stores that give a discount and fo...

2.8
I didn't like
  • That they refused to take my dd 214 to get a military discount
#1059086
Reply to reviews