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Home Depot - Do not buy a Raheem water heater
Purchased a water heater from Home Depot. For a short period no problem. For the last 3 weeks We have only had hot water for 3 times. A repair person was sent Out but it is like pulling teeth to get a Rheem rep to send someone out . The repair was not a repair. Monday,...
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5.0
I liked
  • Home depot customer service
#1079821
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Had over $200 in rebates coming back and never recieved. Waited 3 months then contacted rebate center and my rebate was confirmed but was told to contact back in 7 to 10 days so went to hd. Where i bought mower for rebate and girl called and same answer from rebate...
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2.2
#1079776
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Featured

On July 9th I purchased $1700.00 worth of stuff from Home Depot I asked could I pick it up on July 15th at 9:00 A.M. They said yes. On pick up day we made our way to our local Home Depot to find out the order hadn't been pulled. They told me to come back at 1:30P.M. it...
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Anonymous
Anonymous

You obviously had a way to pick the product up. Why didn't you just go into the store, put the product on a cart. load it and head on home. Sure seems like it would have been ...

Anonymous
me

this is what happens when you try and save just a little money ,, by the time you add up your time ,your wifes time it probably coast you twice as much as a lumber yard and yo...

1.0
#1076654
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Home Depot - Poor customer assistance

Home Depot
#1066859
Poor work...cheap contractors...all day windows ... Been having problems for nine months with a warranty butit never gets fixed...malcolm , alamo ranch home depot, is lazy and never calls back
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Home Depot Installation Review

Home Depot
#1027648
1.7
Mislead about installing and hauling the item away.
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Home Depot Shipping Service Review

Home Depot
#1026159
2.2
Ordered carport credit canncelled it first called and got reordered shipped wrong phone number trucking comp sent leddered called same day already shipped back. called reorder canceled because still bieng billed for one i dont have called want me to raise credit limit to reorder and i guess give them 3000 dollars DONT DEAL WITH HOME DEPOT RIP OFFS
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Home Depot Customer Care Review

Home Depot
#1024802
2.8
The Home Depot in Jackson Ms,customer service today was the worst I've experienced in awhile. This took place at the contractor check out. For God sake teach those employees customer service.
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Very rude customer servicewhen I was at Home Depot today store number 1549 in Morrison Colorado . Was in the garden center and I was trying to find help finding something and asked this girl with them a letter that orange apron on her name is Margo , she was very rude...
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Anonymous
anon

It appears anonymous is a home deopt pschphant in too many of these comments.

Anonymous
Anonymous

Perhaps there was a reason. Are you one of those people that walk up to a salesperson that is working with another customer and butt in with your questions? Having worked in r...

1.1
#1076477
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On June 28 I ordered a Vanity with granite top, on the confirmation it stated delivery between July 12 and July 17. My contractor couldn't tile my floor until the vanity arrived. I thought it was a long time to get a vanity that cost over 1000 dollars but it was one...
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Anonymous
Anonymous

You've learned a good lesson in remodeling. NEVER schedule your contractor until you have all the materials to do the job. It isn't uncommon to have delays in production of it...

Anonymous
Anonymous

How is the delivery Home Depots problem? They aren't the delivery company, just the retailer. The days of having the company that sold you the product be the same company that...

3.0
I didn't like
  • Delivery
#1075806
Reply to reviews
In December 2016 I purchased an LG stove from Home Depot. It was during the Christmas season and I noticed immediately that the top oven didn't cook as well as the lower, and didn't heat to the chosen temperature. Time went on and finally earlier in July I got service...
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Anonymous
me

You know when you bye a water heater say a 6 yr model they will ask you if you want to purchase an extended warranty , you dont need one because the unit is covered for the 6 ...

Anonymous
Anonymous

If they BUILT it in December of 2015, it would have been a 2016 model. Model year is not the same as manufactured year (just like cars). Otherwise you could never buy a 2016...

2.7
#1075545
Reply to reviews
I had been buying from Home Depot for years and was spending thousands a year usually by ordering on line. I decided to allow them to install gutters for me using their zero percent interest deal for 18 months. The gutters were so bad they didn't channel water at all...
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1.5
#1075253
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Placed online order for landscaping materials. All products and quantity in stock at local store. Received text notification of availability for pick up within a few hours. No truck rentals available on site that day as literally every one was being used by managerial...
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Anonymous
Anonymous

Perhaps you have learned a lesson here. Service comes with a price. If you want top notch service you will need to pay a higher price at a store that pays their staff better.

3.0
#1075183
Reply to reviews
Have an Order form stating they would come over in 2 days to measure Kitchen for a back splash tile install, They never showed up it's been 3 weeks now. I contacted them before the 2 days to let them know they had the wrong City and they made that change so it's not...
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1.0
I didn't like
  • Customer c
#1074952
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January 2017 ordered 10 new big windows for townhouse. Weather caused two delays - no problem there - live in North Idaho. June 1 and 2, 2017, scheduled for window install - installers arrive - 5 windows are damaged - they want to install and of course pay bill in...
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Anonymous
Anonymous

Something to remember here. The installers are actually getting half as much money out of this job as they would have if Lowe's hadn't been involved. So why would the installe...

#1073778
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