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Started with a hardwood floor installation, even though the contract stated that the flooring was to be brought into het home to acclimate, the drivers insisted on being paid to do so. ($9,000 job.) Home depot apologizes with a $50.00 gift card. Nice, as i'm disabled....
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Anonymous
Anonymous

Sounds like you don't understand how deliveries work. This is not true only of Home Depot, but also other home centers as well. The basic delivery charge id for delivery off t...

1.5
#1104630
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Bought 4 bunks of dogear pickets through the pro desk, my truck and trailer could only hold 3. I was told by a HD pro that i could come back and pick it up if i put it on "Will Call". So i did, when i returned to retrieve the last bunk i was told that i couldn't have...
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1.3
#1104519
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Home depot will not post my review of their carpet pad that they charge 125% more than menards!!! $375.00 for a roll at Home depot. $160 at menards same exact product. They offer free install, but if you realize how much they are ripping you off on the upcharge for...
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Anonymous
Anonymous

I expect that you purchased your carpet at Home Depot because the price of the total project (carpet, pad and labor) was lower than what you would have paid at Menards. That m...

Anonymous
Anonymous

How on earth do you think they pay the installers? Do you think they work for free? There isn't a think wrong with this. Try to get Menard's to install it for free at their pr...

#1103992
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Home Depot - Horrible product

Home Depot
#1095505
3.7
Details
I purchase 22 lights it say last 32 yr or continue use 35000 hrs I call customer service they told home Depot product call home Depot customer service
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Home Depot - Worst experie ce ever

Home Depot
#1093275
2.3
Details
They say no effect to your credit score prequalify they lied i will never use them again. Products are cheap made
Comment
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Home Depot stole my money

Home Depot
#1092334
1.1
Details
Paid for a fridge in cash. On delivery date no fridge, called, no help at all. Second delivery date agian no one showed called again and basically was told that I cant get my money back. It seems like the workers stole my fridge. On two occasions took off work to get my fridge!
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Home Depot - Poor customer assistance

Home Depot
#1066859
Poor work...cheap contractors...all day windows ... Been having problems for nine months with a warranty butit never gets fixed...malcolm , alamo ranch home depot, is lazy and never calls back
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Bad service delivery appliance. Bad attitude those men don't want to put my washer in my storeroom. They even don't want to haul my old one which I have paid that fee. They think it doesn't enter in my house which I know it can enter perfect. They do sloppy job put in...
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1.0
#1102966
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I purchased a kitchen cabinet re-facing project from Home Depot. Both the sales person in the store and the consultant who came to our house and gave the estimate told me I would get 24 month no-interest financing plus the current 10% discount offer. I made a big...
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Anonymous
Anonymous

It doesn't matter where you shop. Always read what you are asked to sign BEFORE you sign it. Cabinet refacing is rarely a good deal. You just put a nice face on old cabinets. ...

#1102817
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I am writing with my concern for customer service at my local Home Depot. I purchased a washer and dryer and the Home Depot Store 6341 Davie ll at 5801 University Drive, Davie Fl 33328. The items were purchased on 9/16/2017 and because they were floor models I was...
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Anonymous
Anonymous

All they are going to do is refund the purchase price. They sell off the floor models at a discount when the model is discontinued. They aren't going to give you a current mod...

1.0
I didn't like
  • Worst customer service
#1102598
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I purchased the most expensive paint over memorial weekend because of the rebate. Behr paint had a rebate special going on, $10 of per gallon and I purchased 3 gallons. I sent in the form requested along with my receipt and about two weeks later I received an email...
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3.8
I liked
  • I like the store but a promise is a promise
I didn't like
  • Still no behr rebate check
#1101897
Reply to reviews
I was "convinced" by a Behr salesman in the store that day to upgrade my paint purchase to the Behr premium paint. That in doing so, I'd get a total of $60 back in rebate, thus making my upgrade the same cost as the cheaper paint. I fell for it. After immediately...
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Anonymous
Tiny

...and, wait until the Behr product fails prematurely.I read a ton of comments and complaints about their products here.Hope you do better but forget the $20 and focus on the ...

1.8
I liked
  • Good paint so far
I didn't like
  • Scam rebate
#1101081
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I spent almost $11,000 with them on countertops, appliances, sink and faucet. They neglected to inform us that we could have a plumbing issue with a drop sink. So after paying them the standard disconnect and reconnect of plumbing ($310) we were informed by plumber it...
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1.6
I didn't like
  • Important information not given
#1100688
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Needed to refinish my pine floor" hint soft wood" Rented sander from HAD with 20, 60, 80 and 100 grid sand paper, Did not took the finish off, went back rented second machine random orbit sander with all new sand disk same thing As much as it is convenient to shop from...
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Anonymous
Anonymous

Could it be operator error?

#1100561
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