Bought YARD MACHINE @
Home Depot June 2007 after mowing for the 2nd time it quit steering in the direction i wanted it to go so i returned it to
Home Depot after three weeks i got it back and tried to use it again after only a
few minutes it would not respond again! took it to a
home depot in fort smith AR. they told me to take it to their repair shop after a few weeks got it back only to last through one mowing it now sits as a wasted $900.00 + piece of junk in the
back yard don't count on
Home Depot warranty
1. Written by Charles Bearden, on 19-09-2009 23:21
i recently checked with CEO & owner of MTD he told me that he was willing to do what ever it took to make it right but i said that i fixed it myself, the steering shaft was assembled incorrect.but by then it had worn past repair still not working should have let him send me a new shaft or something
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2. Written by jim, on 30-10-2008 22:46
maybe you shouldnt purchase a pos yardmachine, and spend the extra to get the better quality john deere or cub cadet. its not homedepots fault they dont have a manufacturing facility in the back of the store, derrrrrrrrrr
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3. Written by john, on 01-10-2008 19:07
i agree with nof, the home depot did not make the item the manufacturer did and they are responsible for true warranty issues..check owners manual and it usually tells you who to call at company for service not lets have a retailer fix it for you
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4. Written by bob, on 01-10-2008 19:03
i i fail to put oil in my vehicle and the motor locks up do you think chevrolet will fix under warranty or give me a new vehicle-
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5. Written by jane, on 01-10-2008 19:01
i work at a home depot and so many people think everything is covered under warranty that goes out for repair- last week a man had a mower and he hit something so hard it cracked the medal part of the frame. warranty issue or abuse?
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6. Written by nof, on 29-09-2008 23:59
number one thing home depot did not make this product. yard machine did it is not home depot's warranty it is yard machines warranty. maybe if you would have purchaced the extended warranty from home depot and then had a problem with the service it would have been home depot's fault to some degree but still then it is a yard machine problem from the factory to the yard machine service center. home depot only sells items they dont make them or repair them if you had bought it any where else you would have had the same problem
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