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Home  »  Consumer Reviews  »  Appliances  »  Home Depot, large appliance extended warranty useless
Home Depot, large appliance extended warranty useless
Oct 6, 2008
Home Depot complaint by Ljprince
Two years ago I purchased a fridge with extended warranty from Home Depot. Sixteen days ago my fridge stopped working. It took a full 12 days for them to get the right info in their computer system, then they sent a GE repairman instead of Maytag, which is the brand I have. I'm insisting that I need my fridge fixed or replaced, while they insist that it's not their fault. They apparently have no intention whatsoever to rectify the situation. How much longer do I have to wait? I will NEVER purchase ANYTHING from them again! Looks like I spent $1500 on a paperweight!

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  Comments (2)
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1. Written by Funny!, on 29-11-2008 13:52

hahaha, good one former staffing!

2. Written by former staffing, on 20-11-2008 13:51

First of all, GE is the one that handles most of the extended warranty on appliances for the Home Depot. They are not part of the Home Depot. GE can fix any major brand of appliance out there in the market. Also, when you purchased the ESP you should have registered it. Three ways of doing that-1)call the phone number on the ESP pamplet, 2)mail in the pamplet, 3)register the product online. The pamplet has the contact information for repair service. It isn't the responsibilty of home depot to register the product for you. You as a customer aka purchaser of that Maytag fridge, you are responsible for the ESP. So, don't point finger at the depot for your weakness,

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