Home Depot Reviews and Reports

Home Depot reviews, Home Depot complaints, read Home Depot reviews, find Home Depot reviews, Home Depot scam reports
Incorrect company
description?
Suggest changes
Industry: Supermarkets and Malls
Home Depot social reviews and reports. Join community by posting your own comments or complaints.
  • 761 complaints
  • $896,227 claimed losses
  • $1,178 average
  • 60723 since Jun 14, 2007

Please try to contact   Home Depot Customer Service  directly prior to posting any complaints on this site.

Had an experience with Home Depot?  Submit review ›
Home Depot
Main address: 2455 Paces Ferry Road 30339-4024 Atlanta GA
1-800-553-3199, ,
Home Depot reviews, Home Depot complaints, read Home Depot reviews, find Home Depot reviews, Home Depot scam reports
  • 761 complaints
  • $896,227 claimed losses
  • $1,178 average
Had an experience with Home Depot?
Submit review ›
309 reviews found
Show first:

  • Jul 17, 2013
  • Washington, District Of Columbia
  • Wayn Jennifer
  • 6
  • 81

This store has the worst customer service and return policy. I went to return a Ryobi *** Wacker,(Ryobi Expand-It 2-Cycle 26 cc Trimmer Power Head) which retails for 79.99, They refuse to accept it back, Because, I didn't have a receipt, this is the only place you can buy a Ryobi. They gave me the run around and the store manager Wayne never came out to speak to me, he first had the customer... Read more

Was this review helpful? 2 0

  • Jul 08, 2013
  • New York, New York
  • Demaged Fertilizer
  • 1
  • 68

I went to the Home Depot store in NYC on Third Avenue to order plants and accessories for the holiday weekend. The delivery should have been between 1-4pm. Finally, when noone arrived, I called and was put on hold for 30 minutes. By 430pm I found out that the items I picked out and ordered for delivery were not available. I then called back and requested for a Monday deliver (3 days later,... Read more

Was this review helpful? 2 0

  • Jul 04, 2013
  • Hollywood, Florida
  • Customer Service
  • 1
  • 66

I went to the store to buy five gallons of paint. I forgot the credit card at home; I went to customer service and explained the situation to the employee at the customer service desk. I told her that I am on my husband's credit card. The customer service made a call and explained the situation to the employee named MELODY. Melody refused to talk to me. The employee at the service desk said that... Read more

Was this review helpful? 0 1

  • Jul 01, 2013
  • Frederick, Maryland
  • Customer Service
  • 5
  • 139

I wanted to raise awareness to all consumers within the Frederick MD area of how Home Depot on McCain Drive treats elderly customers. My grandmother recently decided she would like a new door. She went to home depot and attempted to pay what was to be a $30 measuring fee. Apparently on this particular day the young gentleman who accepted her check for payment also decided that he would charge... Read more

Was this review helpful? 3 5

  • Jun 26, 2013
  • Promotional Offer
  • 8
  • 74

I took a Home Depot promotional offer by purchasing $1000 worth of merchandise for a "no interest for 24 months" in August of 2012. I also obtained another promotional offer from them for a different purchase ~$750 for "no interest for 6 months" in June of 2013. When I make a payment, Home Depot CC automatically distributes 50% to the promotional ending in December of 2013 and 50% to the... Read more

Was this review helpful? 2 2

  • Jun 26, 2013
  • Sebring, Florida
  • Gardening
  • 4
  • 70

I learned the hard way how Home Depot plays games with their customers. You get a 5% discount if you also have a Lowes card BUT you have to ask for it. When I asked the service desk why I did not receive a discount, he repeatedly and in a rude and sarcastic way why he should give me a discount. Lowes gives the same discount automatically. Home Depot will not rectify the problem. I have wasted... Read more

Was this review helpful? 1 3

  • Jun 21, 2013
  • Customer Service
  • 2
  • 48

The store in Templeton is understaffed and it appears that when you need assistance there are not enough people to go around. It seems management is not providing service to their customers and the employees they do have are going in to many different directions and they do not appear to be happy. I find that in a bad economy employers take an attitude that they don't care about customers or... Read more

Was this review helpful? 2 0

  • Jun 08, 2013
  • Burton, Michigan
  • Customer Service
  • 4
  • 81

A few days ago I was in home depot on court street and was trying to return an item, I was able to return this item but I was dealing with an employee named Nancy. She was probably the rudest person I have ever dealt with in customer service in all my life. Not only was she rude, but all she did was complain about her life and how bad her son treats her, it even came up about some kind of... Read more

Was this review helpful? 1 2

  • Jun 08, 2013
  • Asheville, North Carolina
  • Airens Mover
  • 2
  • 60

we also bought a Ariens mower from Home Depot with the free blades for life and we received them one time and when we tried to get the next blades they refused to honor it. I have all my paper work including the advertisement that states free blades for life. I think something needs to be done about this because it was false advertisement. Home Depot should make it right with any customer who... Read more

Was this review helpful? 0 0

  • May 12, 2013
  • League City, Texas
  • 3
  • 61

HD claims to match but when given a 10% off Lowes coupon for purchases up to $5000 Home Depot claimed they would match up to $200 of purchases? That isn't matching. I went next door to Lowes and spent my $5k in purchases and wont be back to HD. And managers and sales associates were RUDE. League City, Tax manager and salesperson Samantha. Corporate was called but they could care less and... Read more

Was this review helpful? 0 10
 
×
You are reading about Home Depot.
Filing a new complaint about
×