Home Depot Complaints and Reviews

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Home Depot
Main address: 2455 Paces Ferry Road 30339-4024 Atlanta GA
1-800-553-3199, ,
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  • Sep 04
  • Supermarkets and Malls
  • Declined Discount
  • 1
  • 1
  • 26

I am a Veteran who could not receive a discount because I am not a "Disabled Veteran." I guess my sEric is not worthy of Home Depot's recognition so therefore they are not worthy of my business. Read more

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HD makes it impossible to put payments toward promotional balances. I have called several times to have my extra payments Automatically applied to promo balance. It never does. Waited on hold today for 18 minutes only to hung up on. grr Add comment

     

  • Sep 02
  • Supermarkets and Malls
  • Stove Delivery
  • 5
  • 5
  • 33

Ordered stove for tenants. Delivery on Saturday. THEY tell me the stove is full of dents. Said they would contact me when it's ready. No one calls the next day. I call on Tuesday due to labor day Monday. Good thing I called cause there was no more in stock. So now they want to send me a stove I don't want or I get the dented stove until a new one is in stock. I paid my money in full up front so... Read more

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  • Aug 31
  • Supermarkets and Malls
  • Dundalk, Maryland
  • Material Purchase
  • 3
  • 3
  • 72

I am a frequent customer and I shop at the Home Depot several times a week. Today while paying for material at Home Depot through the self checkout line the employee Michelle stared at me obnoxiously as if I was about to steal something. I bought over 100 dollars of material and waited for my coworker to finish using the bathroom. I was in an area near the exit. I was then asked if I could be... Read more

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  • Aug 25
  • Supermarkets and Malls
  • Newark, New Jersey
  • Return Problems
  • 2
  • 2
  • 30

treated me as a bad customer. to return two light two light bulbs 175 watts they were both burned out I misplaced my receipts. I know that they get credit to wards damaged.. Ho admit from admit from their vendor out of a million light bulbs they import and export 100%. No defects are in anything cars planes I am looking for customer satisfaction. I spoke to kavleton wright ASM...George... Read more

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  • Aug 25
  • Supermarkets and Malls
  • San Jose, California
  • Manager Behavior
  • 39

When having a contract of carpet installation with Home depot. When signing the contract, they said they would have installation for us in 3 weeks, but they delayed for 7 weeks. We looked for the managers many times in persons, the manager promised to call us back and resolved to compensate for us, but he never did. We called, left a message at his desk, email him, came to the store to talk to... Read more

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  • Aug 16
  • Supermarkets and Malls
  • Return Policy
  • 41

Your return policy say's that after entering one's personal information it goes into your data-base. And your co. can do whatever it want's to with it from there. It sounds like you condone thieves to *** one's personal information. A nice way to conduct a business. Most employees at HD are not jerks. But the managers and supervisors have a lot to be desired. We all know who the jerks are. Don't... Read more

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  • Aug 09
  • Supermarkets and Malls
  • Sunrise, Florida
  • Unhelpful Employees
  • 51

waited in the window treatments department for 15 minutes. Finally found an associate and asked for help. She said she would call someone. No one was called. Went to the customer service desk and asked for assistance. Went back and waited an additional 5 minutes, no help arrived. I left to make my purchase at Lowes. I tried to reach the manager of the Sawgrass Home Depot while on my 9 minute... Read more

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  • Aug 09
  • Supermarkets and Malls
  • Bad Customer Service
  • 57

I went in to buy some particle board for a shelf in my garage. I asked for an associates help to get a 4x8 sheet of 1/2" down (it was banded and 8 feet high) and to have them cut it in half. He said it would just be a few minutes because he was helping a customer in front of me. We waited for 20 minutes and never got any acknowledgement so we decided to leave. We went to check out because we had... Read more

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  • Aug 08
  • Supermarkets and Malls
  • Bad Paint
  • 56

My second z50 home cut less than 200'x125' still cut even one season 2 belts the, deck paint has rust under it when it peeled up. bad painting.an metal.the factory said they would help if service shop would.do it even replace it no call back yet I don't like when they no the odds are not in the customer favor so don't buy cubcadet I never use soap no chemical in my yard thats how my first one... Read more

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