Home Depot Complaints and Reviews

Had an experience with Home Depot?   Submit review ›
Home Depot
Main address: 2455 Paces Ferry Road 30339-4024 Atlanta GA
1-800-553-3199, ,
Had an experience with Home Depot?
Submit review › Submit review ›

     

  • Sep 05
  • Supermarkets and Malls
  • Encinitas, California
  • Carpet Installation
  • 4
  • 4
  • 54

Do not buy carpet from Home Depot! This was the worst experience of my life. They send a person out to measure, but then a computer does the layout for the best usage of carpet with no regard for esthetics. The "Computer" did a layout that featured 5 seams in the main hallway,the highest traffic area in the house, and seams in front of the french doors. When the installer arrived he said this is... Read more

Was this review helpful? 1 0

     

  • Sep 04
  • Supermarkets and Malls
  • Declined Discount
  • 1
  • 1
  • 27

I am a Veteran who could not receive a discount because I am not a "Disabled Veteran." I guess my sEric is not worthy of Home Depot's recognition so therefore they are not worthy of my business. Read more

Was this review helpful? 0 0

HD makes it impossible to put payments toward promotional balances. I have called several times to have my extra payments Automatically applied to promo balance. It never does. Waited on hold today for 18 minutes only to hung up on. grr Add comment

     

  • Sep 02
  • Supermarkets and Malls
  • Stove Delivery
  • 5
  • 5
  • 34

Ordered stove for tenants. Delivery on Saturday. THEY tell me the stove is full of dents. Said they would contact me when it's ready. No one calls the next day. I call on Tuesday due to labor day Monday. Good thing I called cause there was no more in stock. So now they want to send me a stove I don't want or I get the dented stove until a new one is in stock. I paid my money in full up front so... Read more

Was this review helpful? 1 0

     

  • Aug 31
  • Supermarkets and Malls
  • Dundalk, Maryland
  • Material Purchase
  • 3
  • 3
  • 76

I am a frequent customer and I shop at the Home Depot several times a week. Today while paying for material at Home Depot through the self checkout line the employee Michelle stared at me obnoxiously as if I was about to steal something. I bought over 100 dollars of material and waited for my coworker to finish using the bathroom. I was in an area near the exit. I was then asked if I could be... Read more

Was this review helpful? 0 0

     

  • Aug 25
  • Supermarkets and Malls
  • Newark, New Jersey
  • Return Problems
  • 2
  • 2
  • 30

treated me as a bad customer. to return two light two light bulbs 175 watts they were both burned out I misplaced my receipts. I know that they get credit to wards damaged.. Ho admit from admit from their vendor out of a million light bulbs they import and export 100%. No defects are in anything cars planes I am looking for customer satisfaction. I spoke to kavleton wright ASM...George... Read more

Was this review helpful? 0 1

     

  • Aug 25
  • Supermarkets and Malls
  • San Jose, California
  • Manager Behavior
  • 39

When having a contract of carpet installation with Home depot. When signing the contract, they said they would have installation for us in 3 weeks, but they delayed for 7 weeks. We looked for the managers many times in persons, the manager promised to call us back and resolved to compensate for us, but he never did. We called, left a message at his desk, email him, came to the store to talk to... Read more

Was this review helpful? 0 0

     

  • Aug 16
  • Supermarkets and Malls
  • Return Policy
  • 44

Your return policy say's that after entering one's personal information it goes into your data-base. And your co. can do whatever it want's to with it from there. It sounds like you condone thieves to *** one's personal information. A nice way to conduct a business. Most employees at HD are not jerks. But the managers and supervisors have a lot to be desired. We all know who the jerks are. Don't... Read more

Was this review helpful? 0 0

     

  • Aug 09
  • Supermarkets and Malls
  • Sunrise, Florida
  • Unhelpful Employees
  • 51

waited in the window treatments department for 15 minutes. Finally found an associate and asked for help. She said she would call someone. No one was called. Went to the customer service desk and asked for assistance. Went back and waited an additional 5 minutes, no help arrived. I left to make my purchase at Lowes. I tried to reach the manager of the Sawgrass Home Depot while on my 9 minute... Read more

Was this review helpful? 0 0

     

  • Aug 09
  • Supermarkets and Malls
  • Bad Customer Service
  • 57

I went in to buy some particle board for a shelf in my garage. I asked for an associates help to get a 4x8 sheet of 1/2" down (it was banded and 8 feet high) and to have them cut it in half. He said it would just be a few minutes because he was helping a customer in front of me. We waited for 20 minutes and never got any acknowledgement so we decided to leave. We went to check out because we had... Read more

Was this review helpful? 0 0
 
×
You are reading about Home Depot.
Filing a new complaint about
×