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  • Customers like
    • Location of store6
    • Product selection5
    • Product availability3
  • Customers don't like
    • Lack of customer service21
    • Unwilling to fix problem16
    • Terrible customer service7

  • Jun 23
  • Supermarkets and Malls
  • Grand Prairie, Texas
  • Staff
  • 38
  • REVIEW RATING 4/5

I saw in a news story that Patrice Pace, who is allegedly a Home Depot employee from Plano, Texas has threatened to randomly kill white people on social media. Is she now, or has she ever been, an employee of Home Depot? If she is/was a Home Depot employee, I assume that you would terminate her immediately before she goes postal in one of your stores. At a minimum, I would expect that you would... Read more

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  • Jun 16
  • Supermarkets and Malls
  • Bend, Oregon
  • Return Policy
  • 45
  • REVIEW RATING 4/5

i have been using bend home depot for my electrical service for seven years now found prices better then my wholseller one day i wanted to return some lights owner had changed his mind happens all the time in my bisness manger wouldnot return or give me store credet have reciep due to store creadet on reciep? so next thing they tell me is to hold on to my items for three months!! so instead of... Read more

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  • Jun 16
  • Supermarkets and Malls
  • Redwood City, California
  • Return Policy
  • 26
  • REVIEW RATING 4/5

My name is marra Wallace my spouse is a Lic contractor master builder .Often my ole man has supply from jobs he's finished and finds that the items don't have a practical use unless. A job is required for this product . Then the item is given to me for return for store credit . Mind you my man has a home depot card for contractors ect I choose to utilize the option of store credit so I can choose... Read more

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  • Jun 11
  • Supermarkets and Malls
  • Birmingham, Michigan
  • Rose Fertilizer Spikes
  • 13
  • REVIEW RATING 3/5

I ordered some Ross fertilizer sticks and did this online with the product to be delivered to my home store, Troy MI. The package was damaged and some of the order was missing. I decided to use it anyway since the price was very good. Home Depot asked for my comments and I included this information in both the product review and my comments on customer satisfaction. They refused to publish my... Read more

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I think the greeter you have working there is a great young lady , always smiling , laughing , joking around , you need more people like her ... She always has a smile on her face , you need to appreciate her more often !!!! Add comment

  • Jun 05
  • Supermarkets and Malls
  • Los Angeles, California
  • Pet Policy
  • 1
  • 1
  • 42
  • REVIEW RATING 3/5

What an ***, you don't take dogs into stores. They ***, *** and bit customers and their liability insurance policies will not permit this. Any person who takes their dog into a store should be thrown out on his *** along with the dog. If the dog has cancer, why all it to suffer, its not a human being. Take the dog out and shoot. You liberal dog owners think everything evolves around you and... Read more

Was this review helpful? 1 1

Danbury CT store..no power tools evident on sale or noted as such by sales person..as radio ads proclaimed. Hip hop activity by employees nearby aisle was distracting and remarkable. Add comment

  • May 31
  • Supermarkets and Malls
  • Scottsbluff, Nebraska
  • Staff
  • 41
  • REVIEW RATING 3/5

The associates working in Scottsbluff Home Depot are immature. Their management staff is at their worst. I wouldn't recommend shopping there. Management in that building has sexual relations and gets away with it. The store manager is by far the worst. Pawning customer issues on management below him instead of taking care of customers. I have called numerous times to straighten out an issue with... Read more

Was this review helpful? 1 0

Very very rude sales rep at Home Depot in flushing- walks around with such a nasty attitude every time you ask for help she don't know and wastes time- Tanya is her name- try to avoid her- does not even speak English does not understand anything! Home Depot cant have nasty useless people working for them- Add comment

  • May 30
  • Supermarkets and Malls
  • Aurora, Colorado
  • Staff
  • 34
  • REVIEW RATING 4/5

I was speaking to one of the so called customer service reps Melissa she was very rude. Knew nothing about how to treat a paying customer! I do alot of business with home depot and that is the first time i have ever had to speak to some one so rude. Teach your employees better customer service. Ive worked as a CSR for over 14years and have always been nice and respectful to my customers... Read more

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