• Sep 26, 2014
  • Supermarkets and Malls
  • Stolen Credit Card Information
  • 1
  • 1
  • 57
  • REVIEW RATING 4/5

I just talked with home depot credit card representatives, and feel that I need to close my credit card right way. My card was opened recently and not received statement. I received a phone call on 9/17 (?) telling me that I am late in payment. I thought that was a scam as it was reported that credit info was stolen at Homedepot on those days. I called back the number on credit card and found... Read more

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The Store Manager @ the North Haven Home Depot is a joke!! I went there to buy a fridge & asked the store manager, (Kelly Presti), if she could match Lowes price for the same fridge. She then told me they didn't do that & that I'd be better off shopping at Lowes. I've never been so insulted in my life & will never shop there again!! She should work at a McDonald's with that attitude!! Add comment

  • Sep 22, 2014
  • Supermarkets and Malls
  • Baltimore, Maryland
  • Lg Refrigerator
  • 1
  • 1
  • 51
  • REVIEW RATING 4/5

I purchased a LG refrigerator model LFX25974ST that they were running a sale on and purchased the 4 year protection plan. The refrigerator was making ice intermittent and the freezer would not get below 19 degrees causing freezing issues of food. Placed a call with Home Depot protection and they said they placed a work order with a company called Katz repair. The company never called to... Read more

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  • Sep 21, 2014
  • Supermarkets and Malls
  • Overland Park, Kansas
  • Vinyl Rail Fence Ordering
  • 41
  • REVIEW RATING 4/5

On September 17, 2014 I went into Home Depot in Paris, Texas to place a $600 order for vinyl rail fencing. The employee took my order and told me he would place the order in the morning and would call me and my customer. No call on Thursday. Friday morning my customer called me and wanted to know why I didn't place order. I call Home Depot to find out that the employee that took order was off... Read more

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  • Sep 17, 2014
  • Supermarkets and Malls
  • Miami, Florida
  • Post Office Workers
  • 31
  • REVIEW RATING 2/5

It's the 3rd time el Centro California. post office workers don't send me my mail, they send it to other houses. And today someone from my apartments brought my package back after a week it said online that was delivered but it was never deliver to me. And went to the post office and the supervisor couldn't help me, he took forever to show up then he was so lazy didn't even want to help me. He... Read more

Was this review helpful? 0 1

  • Sep 17, 2014
  • Supermarkets and Malls
  • Appliances Purchase
  • 1
  • 1
  • 36
  • REVIEW RATING 3/5

Bought a washer & dryer for $1800 7/2012, have credit balance but always pay over and above. In 2/2013, paid $4000 on card you would think some of the $ would go to the "interest deferred" amount. Not a dime. Continued to pay over and above never having any $ applied. Instead in 7/2013 was assessed $1,147 in interest! Was told that if you want $ applied, you have to call when you make payment... Read more

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  • Sep 16, 2014
  • Supermarkets and Malls
  • Employees Treatment
  • 4
  • 4
  • 55
  • REVIEW RATING 4/5

Home Depot "putting customers FIRST" and employees last....no other company expects more from their employees and pays them as little as possible. You could work for Walmart and have zero expectations as an employee and make the same amount. Read more

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  • Sep 15, 2014
  • Supermarkets and Malls
  • Reno, Nevada
  • Sliding Doors
  • 1
  • 1
  • 40
  • REVIEW RATING 4/5

Sliding door ordered and when installers were putting it in they noticed a scratch on new screen door and threshold was ripped. I called the store and at that point seemed accommodating. Now they say I agreed to the order (nice guy who took order had only worked in that dept 2 weeks and he needed help from another staff member to complete the order as he had never done some aspects of the order.... Read more

Was this review helpful? 1 1

  • Sep 15, 2014
  • Supermarkets and Malls
  • San Diego, California
  • Special Order Return
  • 75
  • REVIEW RATING 3/5

We bought a major appliance and were told that it was in stock. It was later delivered by home depot. (Delivery people arrived three times without success, but that is another complaint.) When we wanted to return it we were told that Home Depot does not allow returns of special orders. After further questions we found out that every major appliance at Home Depot is called a special order,... Read more

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  • Sep 13, 2014
  • Supermarkets and Malls
  • Walnut Creek, California
  • Pet Policy
  • 1
  • 1
  • 31
  • REVIEW RATING 3/5

Went onto the North Canton ohio location to buy paint..I was carrying my french bulldog puppy in with me..not wanting to leave him in the car....no sooner did I walk in the door I was met by two employees telling me he was not allowed in the store..mind you...you're NOT A grocery store or a restaurant! !!! Explain why a small dog would not be allowed in a Home Depot!!!!! Seriously! !! Read more

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