Home Depot Complaints and Reviews

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Home Depot
Main address: 2455 Paces Ferry Road 30339-4024 Atlanta GA
1-800-553-3199, ,
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  • Jul 24
  • Supermarkets and Malls
  • Merritt Island, Florida
  • Military Discount Policy
  • 11
  • 11
  • 90

Home Depot does NOT honor their military discount policy. I purchased several items today and after asking for the discount and swiping my credit card, found out that Home Depot has a large number of items that do not "qualify" for the discount. Worse yet, you won't know until you complete your transaction. I promptly returned my items and got my money back. This is apparently a new policy... Read more

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  • Jul 24
  • Supermarkets and Malls
  • Livermore, California
  • Faulty Microwave
  • 3
  • 3
  • 36

i ordered kitchen cabinets and a GE Microwave over--Installed the cabinets-then the microwave-microwave does not work-Home Depot refuses to take it back because it was ordered and I did not return it within 48 hours--It took a lot long than 48 hours just to install the cabinets!! 2 month later the microwave is sitting in my garage not working. Im stuck fighting with GE to get it fixed.I ordered... Read more

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  • Jul 23
  • Supermarkets and Malls
  • Streetsboro, Ohio
  • Damaged Tool Chest
  • 37

i don't normally *** on here but... I've had the worst experience with home depot ever... I order a tool chest, it comes in and theres fork damage from a towmotor...what do they tell me... we're not able to oversee the shipping and transport company they tell me that for the troubles of wasting my time running back and forth on a Friday night.. they'll give me 10$ off my order if I go home... Read more

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  • Jul 23
  • Supermarkets and Malls
  • Matamoras, Pennsylvania
  • Employment Policy
  • 1
  • 1
  • 40

Home Depot #4162 only hires family members full time. There are at least two families there, one with 4 immediate family members (Mom and 3 kids) and another with 4 immediate family members (Mom, 2 kids, one kid's baby daddy). Lots of people out there trying to support a family and can't find a job. This is a big reason why. Next time a HD employee is rude ask to speak to his or her mother. If... Read more

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  • Jul 23
  • Supermarkets and Malls
  • Moving Truck Rental
  • 1
  • 1
  • 33

I rented a moving truck from Home Depot in Joliet. I asked if it was possible to return it to a location closer to my new house. They told me to return it to the Yorkville location and said if I return it after hours to put keys in drop box. When I tried to return the truck that night, there was no drop box or tool rental area. I left the truck and took keys. My wife had to load our 4... Read more

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  • Jul 23
  • Supermarkets and Malls
  • Ontario, Oregon
  • Refrigerator Order
  • 27

TWO WEEKS AGO WE ORDERED A NEW REFRIGERATOR AND DISHWASHER FROM THE ONTARIO OREGON STORE FROM A MALCOLM. WE WERE TOLD 7 TO 10 DELIVERY TIME AS THERE WERE NONE ON THE FLOOR. HAD TO CALL ON DAY 11,(FRIDAY) AND WAS TOLD WOULD ARRIVE THE FOLLOWING MONDAY. THIS IS TUESDAY AND NO CALL. CALLED THE STORE AND WAS TOLD THEY WOULD LOOK INTO IT. MALCOLM CALLED LATE IN THE AFTERNOON. HE SAID THEY ARE "OUT OF... Read more

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  • Jul 21
  • Supermarkets and Malls
  • Online Order
  • 1
  • 1
  • 19

I PLACED AN ORDER FOR OUTDOOR FURNITURE COVERS ON 7/1. ON 7/5 GOT AN EMAIL SAYING MY ORDER WAS BEING SHIPPED SHOULD RECIEVE IT ON 7/7. TWO WEEKS WENT BY AND I CALLED AND WAS TOLD THAT UPS NEVER SCANNED IT AND NO ONE KNEW WHERE MR ORDER WAS. THE NEXT DAY WAS TOLD IF THEY COULDN'T FIND IT BY THE END OF THE DAY THEY WOULD RESHIP IT . NEVER HAPPENED, EVERYTIME I CALLED AND TALKED TO SOME ONE THEY... Read more

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  • Jul 17
  • Supermarkets and Malls
  • Fort Lauderdale, Florida
  • Rude Employer
  • 2
  • 2
  • 40

I walked in the store at Oakland and University close to Sunset strip and said escuse me to an employee in the plumbing department. He got so upset and started shouting at me telling me he was working with someone else. I wasn't going to ask him to help me with anything; I was just going to ask him what aisle to find a product. I did not know an employee could ever be so rude. I spoke to the... Read more

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  • Jul 17
  • Supermarkets and Malls
  • Los Angeles, California
  • Bad Customer Service
  • 1
  • 1
  • 19

The Home Depo in Mission Viejo Ca. has , at times, just ignored or overlooked customers as they try to find someone to help them with something. Today was another time, there was someone in the lumber department that just walked away as I was looking at different sizes of wood. After waiting around and looking down several isles with no one coming back there, I finally asked an employee in a... Read more

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  • Jul 17
  • Supermarkets and Malls
  • Hermiston, Oregon
  • Price Match
  • 19

I went to home depot and priced compared and found the same products at a lower price in Hermiston Oregon. When I went to get a price match I was told to go to the other store that they dont need to price match. When I contacted corporate they said they dont need my business. I contacted the Hermiston store manager and was told the same thing. I wont be shopping Home Depot anymore. The service is... Read more

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