Home Depot Complaints and Reviews

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Home Depot
Main address: 2455 Paces Ferry Road 30339-4024 Atlanta GA
1-800-553-3199, ,
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  • Aug 25
  • Supermarkets and Malls
  • San Jose, California
  • Manager Behavior
  • 35

When having a contract of carpet installation with Home depot. When signing the contract, they said they would have installation for us in 3 weeks, but they delayed for 7 weeks. We looked for the managers many times in persons, the manager promised to call us back and resolved to compensate for us, but he never did. We called, left a message at his desk, email him, came to the store to talk to... Read more

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  • Aug 16
  • Supermarkets and Malls
  • Return Policy
  • 38

Your return policy say's that after entering one's personal information it goes into your data-base. And your co. can do whatever it want's to with it from there. It sounds like you condone thieves to *** one's personal information. A nice way to conduct a business. Most employees at HD are not jerks. But the managers and supervisors have a lot to be desired. We all know who the jerks are. Don't... Read more

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  • Aug 09
  • Supermarkets and Malls
  • Sunrise, Florida
  • Unhelpful Employees
  • 47

waited in the window treatments department for 15 minutes. Finally found an associate and asked for help. She said she would call someone. No one was called. Went to the customer service desk and asked for assistance. Went back and waited an additional 5 minutes, no help arrived. I left to make my purchase at Lowes. I tried to reach the manager of the Sawgrass Home Depot while on my 9 minute... Read more

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  • Aug 09
  • Supermarkets and Malls
  • Bad Customer Service
  • 54

I went in to buy some particle board for a shelf in my garage. I asked for an associates help to get a 4x8 sheet of 1/2" down (it was banded and 8 feet high) and to have them cut it in half. He said it would just be a few minutes because he was helping a customer in front of me. We waited for 20 minutes and never got any acknowledgement so we decided to leave. We went to check out because we had... Read more

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  • Aug 08
  • Supermarkets and Malls
  • Bad Paint
  • 50

My second z50 home cut less than 200'x125' still cut even one season 2 belts the, deck paint has rust under it when it peeled up. bad painting.an metal.the factory said they would help if service shop would.do it even replace it no call back yet I don't like when they no the odds are not in the customer favor so don't buy cubcadet I never use soap no chemical in my yard thats how my first one... Read more

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  • Aug 07
  • Supermarkets and Malls
  • Fence Panels Loading
  • 1
  • 1
  • 54

On August , 2014 I visited the Home Depot at 2034 Mount Zion Road, Morrow, GA as I was ready to start a privacy fence around my property. Upon initial inquiry as to help pulling the 6 x 8 fence panels we were told "Just buy them and someone will be there to help you." I completed my selections including posts, fasteners, and hardware and proceeded to the pro checkout as this is where the fence... Read more

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  • Aug 07
  • Supermarkets and Malls
  • London, Ontario
  • Paint Rebate
  • 2
  • 2
  • 69

I purchased paint on 2 separate occasions in June of 2014 from Home Depot ONLY because of a promo that was on for a rebate. I submitted the rebate online the same day and weeks later I was denied. I called the Home Depot Rebate office for an explanation and I was told I didn't upload the receipts in the proper order or something. She then DIRECTED me to photocopy both receipts on one page and... Read more

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  • Aug 06
  • Supermarkets and Malls
  • Pensacola, Florida
  • Rental Tool Contract
  • 2
  • 2
  • 60

8/2014- Home Depot has a policy that if you rent tools or in my case "the rug doctor" carpet cleaner, you must place a deposit down with a credit card of $50.00 even if you plan on paying cash. They charged my credit card and took my 35.00 rental fee. They said it would take 1 week to resend my credit card payment of $50.00. Now let me see here, if I didn't check up on this then that means they... Read more

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  • Aug 05
  • Supermarkets and Malls
  • Roof Leaking
  • 1
  • 1
  • 30

Bought a roof skylights and gutters and downspouts from Home depot on 2006. In 2007 my roof is leaking. After getting the run around for almost a year They send a a person out who informs us we need our entire roof replaced again. In 2008 they replace roof again. No permit was ever pulled for initial roof and 2nd roof. Now 2013-2014 my roof leaking again they won't repair it. I was... Read more

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  • Aug 05
  • Supermarkets and Malls
  • Port Chester, New York
  • Behr Paint
  • 1
  • 1
  • 61

I was told by Home Depot professional paint department that the Behr paint is the best paint to-date. they even recommend 2 coats. after painting using semi-gloss, which I let it dried for more than 3 days, the paint peel off from the tape like a latex glove, like nothing was sticking or even painted. never never even look at Behr again. walk , no run pass it at Homedepot. terrible paint.... Read more

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