2.2
  • Location of store4 votes
  • Product selection3 votes
  • Product availability3 votes
  • Lack of customer service18 votes
  • Unwilling to fix problem15 votes
  • Delivery4 votes
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  • Nov 14, 2014
  • Supermarkets and Malls
  • Schiller Park, Illinois
  • Online Order
  • 54
  • REVIEW RATING 4/5

When you order something online from Home Depot don't bother to giving them the right address, it's a waste of time... it is second time my package is delayed because someone incompetent from Home Depot forgot to put my apartment number on UPS label so UPS can't deliver it in the apartment building without it!!! Great job Home Depot again!!! I will again order from you NOT!!! Not too mention... Read more

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  • Nov 08, 2014
  • Supermarkets and Malls
  • Lakewood Township, New Jersey
  • Online Order
  • 43
  • REVIEW RATING 4/5

I placed two orders for items that Home Depot only stocks online. Why two orders? Because Home Depot's dinosaur of a website limits you to using 10 gift cards on one order. And of course, Home Depot made a mistake in verifying two of the cards and showed a $0 balance, which was not correct. My second order canceled and I was told I would have the money refunded to my cards in 24 hours. Now, I am... Read more

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  • Nov 05, 2014
  • Supermarkets and Malls
  • Account
  • 1
  • 1
  • 56
  • REVIEW RATING 3/5

I've had this card for 6 years. Starting limit was $4,000. In the past 2 years they have dropped my limit 2 times. I get an email 3 days ago that my credit has been lowered to $1,000. I have never been late or over my limit in the 6 years I’ve had this card. There reason is not based on my relationship with my Home Depot account but with my overall credit file. Not sure why they base it on that... Read more

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  • Oct 25, 2014
  • Supermarkets and Malls
  • Bedford, New Hampshire
  • Carpet Installation
  • 72
  • REVIEW RATING 4/5

Went to my local Home Depot to buy carpet for our family room. They were advertising that it was only $35.00 for installation. I picked out my carpet and the sales rep punched in my measurements into her computer and other things and gave me a rough estimate. She told me that the $35.00 fee for the estimate would be deducted from the total. They came out the next week and came up with the same... Read more

Was this review helpful? 0 1

Somerville homedepot 02145 pro desk Leor Sear Brent very bad bad attitude to customer , also waste my family lots time to check out. Need to fire or lots of training . Add comment

  • Oct 21, 2014
  • Supermarkets and Malls
  • Orange City, Florida
  • Veterans Discount
  • 1
  • 1
  • 94
  • REVIEW RATING 4/5

I recently bought a home and have spent over $5000 in the last 4 months at Home Depot. Numerous times I have shown my DD214 (military discharge) and have received their 10% discount. However, they did tell me the DD214 was not something they accepted. So I went to the DMV and got my Veteran status on my DL. I had to show the State of Florida my DD214 and my US passport to get the "V" on my... Read more

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100% FULL

  • Oct 13, 2014
  • Supermarkets and Malls
  • Ontario, Canada
  • Roof Installation
  • 121
  • REVIEW RATING 5/5
Paid Home Depot $40,000 to redo roof that didn't leak, now it leaks!
1 of 2

I paid Home Depot $40,000 to redo the roof & skylights last summer & it has been a nightmare now for 8 months. Home Depot has not touched any of the interior damage & now with the skylight leaking again in a heavy rainstorm Mid September after they patched up their shoddy installation & all they can do is scratch their head and say "I don't know why it is leaking?" Tell everyone... Read more

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  • Oct 11, 2014
  • Supermarkets and Malls
  • Rebate Denial
  • 1
  • 1
  • 63
  • REVIEW RATING 3/5

Home Depot's receipts are barely legible, due to the flimsy paper and low ink...so what I thought was a 3 was really an 8....leading to denial of an $80 paint rebate... Calling rebate center was a joke...tried four different people who gave 3 different email addresses that we all invalid...no one spoke English well which compounded the problem...never again! These rebates are a scam; instead of... Read more

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  • Oct 01, 2014
  • Supermarkets and Malls
  • Credit Card Statement
  • 62
  • REVIEW RATING 4/5

I made a payment to my home depot credit card at the store and received my statement saying I was past due when I called the back of the card I was told there was not record of the payment. I called the store and provided the information on the receipt and the associate faxed it to the research department. I called the credit card company and they advised it takes up to 14 days to correct an... Read more

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  • Sep 30, 2014
  • Supermarkets and Malls
  • Houston, Texas
  • Power Washer
  • 1
  • 1
  • 68
  • REVIEW RATING 4/5

Brought power washer here in early May to get repaired, nobody knows where it is yet and tomorrow is October 1st. However, they charged me an extra ~$120 late fee for turning the power washer I rented 2 hours late. Nobody seems to care. Nobody has any answers.... This is my 4th or 5th time coming here to check on it. First 3 times I came they had wrong contact and home address information. I have... Read more

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