Home Depot Complaints and Reviews

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Home Depot
Main address: 2455 Paces Ferry Road 30339-4024 Atlanta GA
1-800-553-3199, ,
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  • Jul 08
  • Supermarkets and Malls
  • Kenosha, Wisconsin
  • Store Staff
  • 6

The Grafton store sucks. I work there. Negativity is thrive done throughout the store. A few people there are extremely sadistic. One lady in specific kicked my cart in the flooring department. Her name was Mickey. If you want good customer service you go to the people that have been there longer, or you go to the younger male or female that are working and flooring. The store disciplines... Read more

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I am not sure what is going on at Home Depot concerning their customer satisfaction policy. They have and are continuing to show less concern for what has help them to be one of the premier retails in the world. I recently purchased a deluxe Lawn Boy Lawnmower with all of the bells and whistles and due to the lack of service this as been a true nightmare Very disappointed Add comment

Horrible service! Don't order appliances or flooring or any type of" special order". You will never get it on time and no one will return your calls. Even managers don't give a rats *** about the customer. Worst store ever! Zero customer service standard. Add comment

  • Jul 02
  • Supermarkets and Malls
  • Guelph, Ontario
  • Terrible Customer Service
  • 1
  • 13

Shopping at the Guelph Ontario store has gone from bad to worse. Used to be there was no staff in the store when you needed to ask for something, now there is no manager to complain to as they are all hiding in the back of the store according to the cashiers when you ask to make a complaint. Thay agree and say that the managemant have cut back staff, cashiers are very nice but as many times as I... Read more

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Purchased a maytag washer with extended protection, waste of money, cause a and e factory service is whom they sent out which did not fix washer and now say it will be 5 days before another tec. Comes out . My advice check company whom will be used before purchasing extended protection plan cause most likely a waste of your money and don't buy from home depot ........ Add comment

  • Jul 01
  • Supermarkets and Malls
  • Olympia, Washington
  • Allure Vinyl Floor
  • 12

I purchased the allure flooring from Home Depot. After installation, quite a few of the corners and other sections of the flooring are not sticking to the other planks and are rising up. I have tried adding pressure to these areas and they continue to seperate from the ajoining tiles. I followed the installation instructions and there is 3/16 inch space from the walls to the tiles around the... Read more

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  • Jun 30
  • Supermarkets and Malls
  • Regina, Saskatchewan
  • Bad Customer Service
  • 24

My partner and I are installing a new floor, with products from home depot. The final pieces that we need on the last day were T-mouldings for the door ways, as well trying to find something for the main door to keep water ect. out. We went to the flooring section and found our T-moulding, but were unsure of what would work best for main door. So, as a lost customer, we thought we did the smart... Read more

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  • Jun 29
  • Supermarkets and Malls
  • Regina, Saskatchewan
  • Bad Customer Service
  • 1
  • 10

My partner and I are installing a new floor, with products from home depot. The final pieces that we need one the last day were T-mouldings for the door ways, as well trying to find something for the main door to keep water ect. out. We went to the flooring section and found our T-moulding, but were unsure of what would work best for main door. So, as a lost customer, we thought we did the smart... Read more

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  • Jun 27
  • Supermarkets and Malls
  • Military Discount
  • 9

Apparently, Home Depot has decided that our DISABLED VETS should not be able to receive the 10% vet discount for on line purchases. THAT IS SOOOOOOOOOOOOOOOO WRONG. In my mind that is saying that if you can get to the store you can get the discount but if not, too bad you aren't eligible??? AGAIN SOOOOOOOOOOOOOOOO WRONG. I think they really need to re-think this. Bad enough that they don't... Read more

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  • Jun 27
  • Supermarkets and Malls
  • Phoenix, Arizona
  • Home Depot Card
  • 8

I have had a Home Depot card for 3 years. Never in that time was I late or had a late payment on a balance. I found out I had a balance on my card after I checked my credit report, and Home Depot had reported me 30days late. At no time did I EVER receive a statement of my account, nor a phone call or email that my account was past due. I called Home Depot to see if I could get a one time Goodwill... Read more

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